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11741913-1-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models
11741913-1-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models 11741913-2-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models 11741913-3-S-Whirlpool-WP37001042-Drum Support Roller - for square ported models http://www.partselect.com/Schematics/Maytag/58910.gif

Drum Support Roller - for square ported models

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$11.16

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$1.86

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$9.30
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PartSelect Number PS11741913
Manufacturer Part Number WP37001042
Manufactured by Whirlpool

This drum support roller is used for square-ported model clothes dryers. It has a metallic bearing in its center. The drum support roller holds the drum in place while it rotates on the support wheels. You may have a faulty or damaged roller if your dryer will not start or tumble, takes too long to dry clothes, or starts making loud noises. This part is sold individually; however, rollers tend to wear at the same rate, so it is suggested that both should be replaced at the same time. Customers have ranked this repair as easy and should take 15-30 minutes to complete.

This part works with the following brands: Amana, Maytag, Speed Queen, Crosley, Magic Chef, Admiral.

This part works with the following products: Dryer.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Takes too long to dry.
  • Will Not Start.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 80 reviews What's this?
 

0 of 1 people found this instruction helpful

Parts Used:
  • Drum Support Roller - for square ported models
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: Terry from Greer, SC

Drum roller worn out

It was a rather simple repair. First turn off power to machine as you will be working near live electrical connections. Remove screw on bottom front pannel then remove screws from top front pannel and remove screws that hold top down in front. Note that machine does not need to be removed from laundry closet as long as you can access the front of the machine. Remove lint tube at bottom then unhook wires from door swithes noting which ones are to be connected to which connectors. (write them down with location). remove front drum support screws (4) and then disconnect drum drive belt but extending spring roller bracket and lifting belt off motor drive pulley. At this point lift drum out of cabnet to give full access to the back of machine. Using snap ring pliers remove lock ring from front of roller shaft and slide roller off. Don't lose the spring washer. Clean all parts and vacuum inside of dryer to remove all access lint that has accumilated that could cause a fire. Remember safety first. When all is clean, lubricate roller shaft with lightweight lithium grease and reinstall roller with spring washer and snap ring. Reassemble dryer in reverse order of disassembly. It was a 30-40 minute project including cleaning time.

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Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Screw drivers
Customer: Rebecca from Mansfield, TX

Dryer was make a loud squealing noise.

Took the front off the Dryer removed the drum. Replace drum rollers, Idler pulley wheel with bearing, and drum belt them replaced drum belt and reinstalled the drum. Put the front back on the dryer job complete.

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Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Anthony from Newport, NC

High pitched noise

I removed the top and the front of the dryer and I had done before, so that was not to bad, then I moved the drum forward just enough to get it off the rollers but did not remove it all the way in order to keep the belt in place. I removed the snap ring holding the wheels in place and put the new ones on. I put the dryer back together, unfortunately it did not fix the problem. I am now waiting on the idler lever arm to replace it. Hopefully, that will be the key!

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Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Carol from Pahrump, NV

Belt didnot want to go on the back side of the pulley

Need two to pull the drum.Not heavy just hard to handle. Pulleys came out easy went back easy. Belt wanted to twist butfound that out quickly when it was running and making a noise.Took it off and put on the inside towardthe back of the dyer. No more noise. Now you have to put your hand on the dyer to see if it is running (sooooooo quite) Hope this helps.

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Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: david from big flats, NY

Unbearable squeaking noise during operation

i took the dryer apart to research the squeak. could tell the issue was coming from the idler pulley (the pulley the belt goes around. but since i was taking the whole thing apart i got two new rollers and slides and a spare retaining ring in case i broke the old one during install. in most cases i would purchase a new belt also, but mine still looked new.always unplug the dryer first. then use a flat balde screwdriver and put in between dryer top and dryer body a couple of inches from either side of the dryer, do one side at a time and slightly rotate screwdiver this will disconnect clips holding top of dryer on. once the clips are free lift dryer top like a car hood and let lid rest back against a wall behind dryer. draw a diagram of wire connections as you go this will make reassembly easy. disconnect the two wires attached to the door latch, then on the right side and left side of the dryer about two inches from the top there is a self tapping bolt that needs to be removed. once the bolts are out you will be able to lift and pullback on the front of the dryer to remove. three philips screws hold the lint trap assembly to the door assembly i took these out and vacuumed everywhere i could. there is a plastic assembly on the front of the heater unit, three small bolts will remove this. draw a diagram of the wires attached to the blower unit and disconnect. reach behind the blower unit release the tension on the belt by pulling the tensioner puilley forward, you will then with the other hand be able to remove the belt. with the belt removed, 4 bolts around the frame of the drum will enable you to remove the drum making all the repairs very easy. you will see both black rollers in the back bottom of the machine, remove with a set of snap ring pliers and replace the same way-make sure the side that says "front" is facing you when you install. the tensioner pulley with bearing is also replaced with a single snap ring, all three can be replaced in minutes. the slides are plastic pieces that are mounted on the inside of the front panel of the dryer that the drum rolls on. the old ones just slide out and the new ones slide in as long as the brackets are still good, no tools required. put everything together in reverse order, getting the drum back in and the belt back on my require an extra set of hands, but is not hard. dryer sounds new, saved myself hundredss of dollars, i'm sure and once i diagnosed the problem and had the parts, repairs were made inside of an hour.

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Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Socket set
Customer: Lee from Braham, MN

Made clanging noise

Lay"d dryer on back took it apart 5/16 socket and a snap ring plier, orderd parts on a friday afternoon, parts came tuesday 9:30 AM. orderd all glides and rollers as long as it was apart, glad i did they were shot, real easy to repair.

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Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools:
Customer: Chuck from Cincinnati, OH

Loud squeaking noise

I followed the instructions listed by others on the diassembly and reassembly. What I did discover was that in my case the squeaking noise was actaully coming from the drive idler, not the suspected drum support rollers.

If you order parts I would buy the idler roll also to insure the problem is corrected.

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Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Wrench set
Customer: Randy from Longview, WA

Wore out roller & shaft

removed screws for lower panel, disconnected wires from door switch, removed front door assy, lifted top, removed drum, replaced idler shafts and rollers with fresh lube. reassembled.
Sounds like new. really fast shipping, parts easily located on this website. Thanks!!!

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Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Richard from Houston, TX

Drum rollers were wore out and squeeling

I first removed the screws on the bottom section of the dryer. Then I removed the face/door remembering how the two wires on the dryer were hooked up. After that there are two screws that allow the top to flip up on some megshift hinges. this reveals the drum and the guts of the machine. Reaching under the drum I disconnected the belt by pulling the tension wheel down to release the pressure on the belt. Once that is done you can just pull out the drum. The rollers are on the back wall. You have to remove the lock washers on each wheel (provided you change both((I recommend)). Then the rollers just pull off. Remove the the two screws (1/4 in) . It's just a reversal from there. Always clean up all the lent/debris with a vacuum while your there. It's just a good thing to do. Thats it. good luck

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Parts Used:
  • Drum Support Roller - for square ported models
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: Alexander from West Chazy, NY

Squeling as drum turn

replace rollers

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Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench set
Customer: Andrea from Royal Palm Beach, FL

Noisey dryer

Well, my husband actually did the repair . He took the cover off the dryer, then he removed the drum, removed the worn wheels, replaced with the new. Then he vaccumed out all the lint, put the dryer back together and now its working good as new. And I thought we needed to purchase a new dryer!

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Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Socket set
Customer: Gary from Kingnan, AZ

Bushing worn out in drum rollers

The first thing I did was to unplug the dryer, I then removed the 2 screws on the lower cover,removed the cover, then removed the 2 screws for the door and un pluged the wires for the safet switch.and removed the door. I then removed the 4 screws that held the front durm support and removed it with the air ducting attached, I removed the 2 screws that hold the top of the dryer so that I could lift it as needed. I unhooked the belt from the tensioner and removed the belt and drum, I removed the snap rings and old rollers to give me access to the mounting bolts for the roller axels, and removed them. The drum had a flat spot from the worn out rollers that a few taps with a rubber mallet fixed. then usins the new parts reassembled the rollers, Installed the drum with a new drive belt. the bolted down the top the top, At this time I rolled the drum to make sure the belt and tensioner were ok. Then front support and ducting , the door ( remember to reattach the door safety switch wire ) and lower panel were bolted back into place. The dryer runs and sounds like new.

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Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Socket set
Customer: robert from ballinger, TX

When the dryer was running it made some very bad noises

I had read enough online to know that the repair was to be done all through the front of the dryer.
I simply unplugged the dryer first ( 220 will hurt you ) removed the front and position the tub where I could get to the rear roller supports without removing any thing else. You will need a pair of snap ring pliers to make the repair go smoothly. I replaced both rollers ( only one was bad ) positioned the tub and put everything back together. I must say I was unaware that dryers had so little to them , with a good parts supply you should be able to get 20 to 30 years service easy ?

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Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Chenyi from Atlanta, GA

Drum was not turning smoothly

Ordered belt first. After taking it apart, it was clear that the bushing in on of the drum supporting roller was bad. As a result, it has also worn out the shaft. I replaced the roller, roller shaft, and the belt. It is running like new now.

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Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: mark from hartland, MI

Dryer sounded like a train going down the tracks

removed the front panels, removed the drum, then with with the ring pliers removed the worn out rollers and roller brackets and replaced with new. Vacuumed the inside and replaced the drum and panels.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11741913
Manufacturer Part Number: WP37001042
Brand Model Number Description
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