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PartSelect Number PS11741913
This drum support roller is used for square-ported model clothes dryers. It has a metallic bearing in its center. The drum support roller holds the drum in place while it rotates on the support wheels. You may have a faulty or damaged roller if your dryer will not start or tumble, takes too long to dry clothes, or starts making loud noises. This part is sold individually; however, rollers tend to wear at the same rate, so it is suggested that both should be replaced at the same time. Customers have ranked this repair as easy and should take 15-30 minutes to complete.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
took bottom panel off of dryer which is held on by two screws,turned on dryer and could plainly see that the back left drum roller was just flopping around ordered a new one and also a new drum belt as the one that was on there was frayed. parts came in a few days later job took less than one hour very easy job for anyone with basic skills on using tools,wife is very happy
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Identified Problem by using silicone spray on drum bearing wheels, when noise stopped I knew bearings were bad. Removed drum per PartsSelect diagram of my dryer then removed wheels, and bearing shaft.Will need a snap ring pliers with small holes to remove snap rings. I ordered new shafts, washers,snap rings,drum wheels, and belt. Installing belt use two hands and make sure tension bar is correct review belt locations before repair. Also cleaned and vacumned inside of Dryer. Remember to unplug, I did not and when door was removed I caused a short that blew fuse, lucky that I did not damage dryer in process. Working well now with no nose.
Remove front lower panel.Remove lint exhaust plenum from dryer filter housing and exhaust fan schroud.Remove front upper panel and note the placement of the three door switch and two light wires. Remove them.Pull dryer drum forward until you can easily remove the snap ring on the drum wheel shafts.Remove the wheels, take a 5/16" nut drive and remove the mounting screws.Reverse the process to install the replacement shaft assembly and wheels.Reverse the process to re assemble the dryer.All done.
Took the dryer apart, replace parts....put back together....all is well...until I tried to put the belt back on and broke the belt tensioner. Had to put a rush on that order
Unscrew front, detach electrical, tilt back top, remove drum. remove retaining ring and glide, replace ring and guide remove old felt seal, adhere new felt seal with contact cement, remove what was left of felt pads, replace pads and new glides, reassemble.
Super Simple. Remove lower front panel (2 screws). Remove front door & panel (2 more screws). Disconnect push on wire connectors after marking each side with a sharpie pen (for easy re-assembly). Top hinges up towards the rear and rests against the wall. Lift out the drum. Remove snap rings on the shaft that holds the guide wheels at the rear of the drum. remove wheels. One of the shaft pieces that holds the wheel was shot so I replaced that (2 screws). Put new wheels back on. This was actually fairly hard. the new shaft seemed to have a larger receiving end. with hammer and lube I eventually got it on. Re-assemble in reverse order. took about 20 minutes. the only special tool was snap ring pliers (could easily get snap rings off with a flat screw driver.
Unplug the dryer.Removed top. Then removed wires from switch to door (make sure you mark them). Removed front door and bottom panel. Removed lint trap assembly.All bolt heads were 5/16 and used putty knife for top 2 spring clips. Removed belt (remember how it goes) and took out drum. Next clean and vacuum everything really good. Have a good set of retaining ring pliers, these are used to remove the 2 drum support rollers and idler pulley. Drum support rollers have FRONT marked on them, make sure they are facing out. Always make sure retaining rings are locked in there grooves. Next put new belt on drum and place drum back in dryer. Next put put belt on motor pulley and push up on idler puller to run belt under it (this is probably the hardest part). Now just go in reverse order in putting everything back on. Always make sure to double check everthing like the belt make sure its on right and not twisted and check drum make sure its on support rollers and is set right when lint trap assembly is installed and wires reconnected. When cleaning i used a vacuum and an air compressor to blow out all the debris from the motor and other areas.
I removed lower panel and front of Dryer. I also removed Drum bracket and pulled drum slightly out. I was able to acess drum roller without taking drum completly out. I removed drum roller and roller bracket. Re-installed both I did have to buy a new split ring to hold roller on It took all of about 45 min to do.
Removed top and front of dryer. Released drive belt tension. Removed drum. Removed nut on belt tension idler lever/roller and replaced with new unit. Removed and replaced drum rollers. Reassembled dryer. Dried them clothes.
Followed the procedure from the video attached to the part in the web site. Everything went smooth. Did a major clean out of the cabinet, motor and vents before I put it all together.
Unplugged dryer, turned gas off, removed top, front and bottom front panels, lifted drum and supported, removed old roller, installed new roller, reinstalled panels.
Removed bottom front panel (two nuts)Disconnected wiring to front door and removedRemove the two nuts holding the top panel to the front and lifted top out of the wayDisconnected the drive belt from the motorLift the drum up and out of the machineReplaced parts, cleaned cabinet and reassembled with new parts
Removed dryer vent and gas line. Turned off gas first. Removed front of dryer. Removed door to get to drum support. Removed drum and belt. Removed and replaced rear drum rollers. Removed and replaced front drum supports. Idler wheel was removed and replaced. Cleaned inside of unit and reinstalled the drum and belt.Reinstalled all of pieces removed. Reconnected power and started dryer. Sounded like a new dryer. Reconnected gas and put unit back in place.
I had to disassemble the whole thing and figure out what I needed. The new guide wheel and belt installed easy. The only hard part was trying to figure out how the dryer went back together. I'm work in biomed/maintenance field, so I'm used to taking things apart. This was the 1st time I've tackled somthing like this. If your reasonably handy you could do this too. It only cost $30 to repair which was much less than buying a refurbed one.
It was a rather simple repair. First turn off power to machine as you will be working near live electrical connections. Remove screw on bottom front pannel then remove screws from top front pannel and remove screws that hold top down in front. Note that machine does not need to be removed from laundry closet as long as you can access the front of the machine. Remove lint tube at bottom then unhook wires from door swithes noting which ones are to be connected to which connectors. (write them down with location). remove front drum support screws (4) and then disconnect drum drive belt but extending spring roller bracket and lifting belt off motor drive pulley. At this point lift drum out of cabnet to give full access to the back of machine. Using snap ring pliers remove lock ring from front of roller shaft and slide roller off. Don't lose the spring washer. Clean all parts and vacuum inside of dryer to remove all access lint that has accumilated that could cause a fire. Remember safety first. When all is clean, lubricate roller shaft with lightweight lithium grease and reinstall roller with spring washer and snap ring. Reassemble dryer in reverse order of disassembly. It was a 30-40 minute project including cleaning time.
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