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PartSelect Number PS11741239
This direct drive water pump, also known as washing machine drain pump or washer drain pump, is manufactured for washing machines that do not have belts. This is a genuine Whirlpool part with two ports for water to pass through, a large one and a smaller one, that will need replacing if the washer has a defective pump. Tools needed are slip joint pliers, a flat blade screw driver, and a putty knife. Sandpaper might also be needed to remove rust from internal parts to install the new pump. The washer will have to be disconnected from power and tilted on its back.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Removed the four screws from the control housing. Disconnect wire to machine housing. Remove the two clips connecting the machine housing to the back. Remove washing machine housing. Pump is located right in front. Disconnect hoses, remove and replace pump, reconnect hoses. Replace the machine housing. This was the hardest part if all trying to reinstall the housing.Once you get the machine housing in place correctly, put everything back together. You just saved about $125 in fifteen minutes.
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Luckily this washer was in the garage and was being made ready to replace an old broken washer. Being able to lay the washer on its side made the job much easier than if it was upright in the laundry closet.Removal of the old pump was simply a matter of releasing the two clamps holding the input and output hoses and removing the two spring clips holding the pump in place on the motor shaft. The new pump install required a reversal of the above and took about 3 minutes. It was a very easy and successful repair.
First, I laid the washer upon its back and removed the two clamps that held the water pump in place.with wire pliers. Next I removed the two inlet water hoses from the pump and sat that pump aside. I then placed the new water pump upon the shaft of the washer and secured the two water inlet hoses back on the new pump wth the clamps. I tightened them with the wire pliers slipping the clamp upon the hoses. Lastly , I snapped the two wire clamps that hold the pump in place back in their groves and immediately placed the washer up right .
Kayla tilted the washer backwards so I could get access to the pump from below. all I had to remove was two clips then slid the old pump off the shaft and the new one on-clip it in place.Then clamp the hoses on the new ports and we were done in about ten minutes.This made me feel good in three ways... Did A job with my daughter! Save a lot of cash!! and walk away with a great sense of accomplishment !!! Rob@kayla
I unplugged the washer, put a towel down, leaned it back and held it up with one hand while undoing the clamps with plyers. Pulled the two clamps off, pulled the pump, put the new pump on, reattached the clamps. Most of this with one hand while the other held the washer at an angle.
1) Disassembled the lid2) Took the front Panel off (the old water pump was in the bottom left hand corner in plain site).3) Used flat head screw driver to gentle pry the top and bottom water pump fasterners.4) Used pliers to remove top hose camp. Note this is where I discovered why everyone says to put the washer on it back. Water came rushing out. Luckily no damage to the motor.5) Used pliers to remove the bottom hose clamp.6) Put everything back together Total time <30 minutes.Unfortunately, the water is still not completely draining. I am now looking at the hoses for obstructions. Any other suggestions?Thanks
tilted the unit on it's back. removed clamps and hoses from pump. used screwdriver and pried off 2 hold-down clamps. removed old pump. placed new pump onto shaft. installed hold -down straps. re-installed 2 hoses. stood washer upright, releveled and turned on.
plires took off the two hoses , on clip the two snap clips . pulled out the old pump . put the new one in cliped in the snap clips in & hook the hoses back up
Removed the two spring clamps from hoses; removed hoses from pump. Removed spring clips holding pump to motor. Had to pry pump off of motor shaft due to rust on shaft end. Sandpapered rust off of shaft and then lubed same with oil and new pump slid easily onto motor shaft. Re-snapped spring clips to hold pump onto motor and then reinstalled hoses and their spring clamps. Whala, end of story, job well done.
Isolated problem to front section of washer by elevating and adding water. Once I identified the pump as leaking (it was pretty obvious:>)I used a screwdriver to release the snaps that hold the pump to the drive motor. After sliding the pump off of the drive motor I used the pliers I release the clamps on the two hoses. Next I logged on to Partselest.com and ordered a replacement. The item arrived in two days. I placed the pump on the motor first then connected the hoses. It was much easier to slide the hose clamps to the proper position with the pump held secure on the motor.
Frist I removed the two water hoses going to the pump. Second releaseed the two clips holding the pump , it came right off the motor shaft. Third, put the new pump on the shaft, put the clips on last the hoses good to go.
My husband got the part within 2 days of the order and replaced the leaking pump within a half hour. The repair was very quick and easy for him and your company's prompt delivery prevented my floor from getting wet everytime I did a load of laundry. Thank you and we will continue to get parts from your site in the future--hopefully we won't need to anytime soon. but we know you are there if we need to repair!
Removed the two clips holding the pump to the motor, Lift pump off motor and twist pump to allow easy access to hose clamps. Slide clamps off of pump housing, remove hoses and reverse the process just described.
It was really simple. All I had to do was take the outside body off of the washer & undo the clamps & take the old water pump off & put the new one on & put the clamps back on & put the body back on. It was easy & a whole lot cheaper than buying a new washer. Thanks for being there.
I did my troubleshooting on line. I took the water pump off, flushed it out, and used a coat hanger to ensure the hoses were not obstructed. Put the water pump back on and reassembled the washer - still would not drain. Checked the lid switch by listening to hear it click, which it did. So, I assumed it was the water pump, so ordered one. Two days later my son-in-law said he experienced the same problem, but it was the lid switch. I decided to check the switch again, this time using my hand to see if it was securely fastened. As soon as I grabed the switch, it sprung apart. I removed it and followed the instructions on how to hot wire the connection for a by pass, and the washer drained. Needless to say I ordered a lid switch assembly. Now I have a new water pump as a backup :) Lesson learned. Opinion: the lid switch assembly is very cheaply made.
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