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PartSelect Number PS11741239
It is intended for use with washing machines that do not have belts. This drain pump has two ports for water to pass through: a large one, and a smaller one.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
First disconnect power supply, close both water supply valves, move machine away from wall and tilt machine back so that front of machine was about 12 to 14 inches off the floor. Place bucket under pump and hoses, wrap plastic around electric motor to prevent water from getting in motor. Disconnect hoses allowing water to drain in bucket, remove two retainer clips on pump, and pry pump off motor shaft. Use sandpaper or wire brush to clean rust off shaft, apply a small amount of oil or other lubricant to motor shaft, install pump aligning pump drive to motor drive, install retaining clips and reconnect hoses. let it down, plug it in, and turn on water, then wash.
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Followed instructions on site, remove two screws holding contol panel and flipped up, disconnect water level tube(clear plastic), pry off two metal clips holding shell to back(on top,under control panel), remove shell. Water pump in front, bottom, two hoses. Remove hoses, pry off two metal clipssecuring water pump. Water pump stuck on. Soaked with penetrating oil and let sit awhile. Reach behind pump and pry off. Turn impeller on new pump to align with flat sided shaft with finger in where hose connects. Slide pump onto shaft, tap lightly to get all the way in, put clips back on pump(tight), and hoses back on. Put shell back in place, clips back on top, water level hose back on panel, panel down, screws back in. Run machine, watch for leaks(water on floor). Had never done this before, this site made it easy. Thanks.
I found a Instructible.com project that showed how to open the washer case--it took about three minutes to open once I knew what to do. 20 minutes, including looking at the tutorial.I matched the parts with pictures on this site, and had it mailed in. 20 minutesIt took about twenty minutes to get together some 2x4 lumber and a flat pan to catch the waste water that was sure to come out of the drain hose. With the washer tipped up and the pan under the pump, I pulled the hose clamps and hoses easily. The pump was rusted to the shaft of the motor, so took about ten minutes of persuasion with a large screwdriver and a lot of rocking back and forth before it came off the shaft. I then sandpapered some of the rust off, and slid the replacement pump on. Next time I would fit the hoses on first--it would have been easier. The pump did not slip on easily, so a little tapping with a light hammer got it onto the motor shaft. I was concerned about damaging the bearing or seal of the pump, so was very gentle. With more time and better tools, I would have cleaned the shaft off completely.The case went together as easily as it came apart, in about three minutes. I carefully mopped and dried the area the pump was in, and ran an empty cycle through the washer. I checked back during the next several loads, and the floor remained dry.
I went on-line to the Whirlpool web site, looked at troubleshooting, found the description of the problem; i.e. a broken water pump. I found PartSelect on-line, they had everything I needed, ordered my part, had it in three days. I disconnected the electricity, turned my water off, pulled the washer away from the wall, leaned the washer back so I could get underneath. I then used a pair of crimping pliers, loosening the two hoses, removed the old water pump, installed the new water pump, re-clamped the water hoses; all this took about ten minutes and Voila! I will use PartSelect Again. James E.
I ordered the pump, got it the next day. I set washer on its back ,removed 2 clips, undid 2 hoses ,took old pump off. Put new pump on ,put the clips back then the 2 hoses. Put a little water in washer and check for leaks. Ready to go.
The pump was leaking through a small portal on the front. I do not know what purpose the portal which was covered served...but that was the portal (half moon shaped) that was leaking. I decided to try and glue it with poly epoxy...glued it once, checked for water leak and then added more glue..waited overnight for glue to dry. I reinstalled the glued pump and it is working fine. The new pump is now on my shelf for backup. Taking the old one off and reinstalling is no problem. follow suggestions of others at this site.
Flipped washer upside down and removed clips holding pump. Watch for excess water when washer is tipped over. Disconnect wires to pump. My pump had alot of corrosion and was a little stubborn coming off. I had to use a hammer and chisel to break off old pump. Pump shaft had to be cleaned up with a file and sandpaper before new pump would fit comfortably. Put clips back on and it was back in operation in a half hour. Good luck.
First disconnected water hoses, put machine on the back, removed hoses from the pump, then removed two metal retainers that hold the pump. Motor's shaft got so rusty, that I could not remove the pump. I spent two days (few hours each day), until I finally was able to snap it off. If that wasn't difficult enough, putting new pump on was even harder. Metal rusted thru, and expanded from long leaking (previous owners probably had this problem for a while). I spent a lot of time filing it down with dremel tool, until finally I was able to attach the pump on the motor. I almost gave up in the process, but I'm glad I didn't, it works great. Motor might fail soon tho due to the rust.
The new pump should have come with an explosive charge to remove the old pump, but the new pump was an exact match and ground shipping was super fast.
remove the motor remove hoses find sock inside of pump couldn't removed install new pump take less than 2 hrs to fix
I watched the video on your website. Disconected water supply hoses and unpluged the washer. Pulled washer away from wall. Titled washer back on a 60 degree angle. Removed input and output water hoses from the pump. Removed clips that hold the pump in place. Lifted pump off the drive shaft. Placed new pump on drive shaft and reassembled.
I repair just learn from the video on the website . Awesome step by step explanation, save me a lot of money from call the "professional" repair people which I can do for the first time. Thanks to PartSelect !!!
I have changed this part before so it was somewhat easy, we found our daughters baby sock in the old water pump which caused the problem.
I undid the connections in order to pull the machine out & laid it on it's back. The pump has two hose connections that require pliers to remove & reinstall. The pump is held in place with two metal "clips" that can be loosened with a screw driver. Then install in reverse order. I live in Yuma, Az. where we have salty water. I belive the problem was caused by wth water evaporating & leaving the dry salt to act like sand & create the heat to melt the plastic.
Looked at video worked very good...
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