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PartSelect Number PS11739848
This motor rotates the auger. When the auger rotates, it pushes ice out of the bin, through a chute to the user.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
My Kitchen-Aid ice dispenser had stopped working. I ordered parts and began the repair as soon as the parts arrived. Removed front cover of the ice dispensing station. Two screws at the bottom of the faceplate, under the tray section. Opened the freezer door and removed the ice bucket. Under it I found the connecting drive shaft that links to the auger inside the bucket. Two screws were easily removed and the parts lifted out. The drive shaft was now exposed and could be lifted straight up and out. Back to the front of the door. Now I got to work on the motor itself. It was under a piece of cardstock that protects the area from accidental electrical contact. The motor is held on with 4 screws. The nut driver removed them easily. The new motor was an exact replacement. I substituted the old motor with the new one. At this point I dropped in the new drive shaft from above, inside the door, and made sure it mated properly to the auger motor. Then I re-aligned the holes of the motor bracket, replaced the screws, redressed the wires in the area and put the face plate back on the front of the freezer door. Put the ice bucket back in place, and it worked. Took about 20 minutes.Saved myself a ton of money having a serviceman come out.
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Were these instructions helpful?
removed front cover to the ice maker. checked the electric motor to if it was frozen. Moved it back and forth. Still didn't work. Removed electric motor by removing four screws. Found that electric motor would work when laying on its side but not when correct position. Guessed it was a short in the motor but the motor is completely sealed so simply replaced the electric motor. Removing and replacing the motor took less than15 minutes. Motor and seals were less than $100.00
took the old motor out and replaced it with the new one along with the drive shaft.
PLEASE UNPLUG REFRIGERATOR FIRST. Through You Tube, removed the ice door parts and carefully replaced all the components with use of a screw driver. Cover detaches from the bottom and move upward when loose. May have silicone around cover. Once complete attach cover back on. The inside of the freezer door right under the ice container you need to remove the guard and looking up under it you will see the cover with 2 screws, remove and ice auger drive motor will be exposed. carefully drop down and unplug electrical feed band and replace with the new one and push up again, screw back cover and done. IT IS WORKING BEAUTIFULLY!!
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