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PartSelect Number PS11739035
*Please note, this door chute is no longer being manufactured with a heater.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
I removed the outer ice/water dispenser cover following directions I found on-line (push down and gently pry out at the bottom). I then removed several nut-head screws which were holding a plastic plate which had the door light and electric control wiring mounted in it. Behind that I found a broken tab on the Control Bracket which was why my water dispencer was not working and I found the chute door for the ice maker was chewed up which allowed warm air into the chute and was causing my ice build up problem. Replacing the Control Bracket was easy. Just note how things come apart. Putting the chute door in was a little more complicated, but again, note how things come apart and you should not have a problem putting it back together.
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Pry open the front dispenser outer cover. Remove a screw holding ice door dispenser unit, remove old door chute, remove and place coil kind of stuff (connecting to panel) old chute to new one and reinstall.
Remove the unit cover by unsnapping from the bottom. Remove the face plate on the switches. The ice door simply snaps off the closing mechanism. The problem I have is that the original door included a heat trace element (keeps the back of the door warm to limit condensation). The new part was simply a new seal. I clipped the leads to the het trace (turn off the fridge before you do that) and put in the new door. When the heat ids on in the house there is no problem with condensation but on warmer days its pretty bad. I cannot find a replacement part with the heating element and have contacted Whirpool. THey haven't responded as of yet.
I did exactly what was mentioned on your web-site done by other customers when replacing the Dual Inlet Water Valve PN 429001 (Order # 2246307) but no water is going into the ice maker. The ice maker itself works fine. When put water by hand I get my pieces of ice. Please advise? Martin
This built-in model requires complete removal of stainless steel door "Cover". A trim piece that covers the screws on the left side of the door requires lowering the refrigerator on to the rolling legs and moving it forward for access. The tipover strap on top of the refrigerator must be removed first. One the door is slowly lowered and then pulled out you need to remove the trim piece then remove the screws on the bottom, top, and lft side. Then remove the four screws from the internal side of the dispenser. With assistance slowly pull the entire front cover from the door which gives access to the internal electronic pad. Be very careful with the door cover as the edges are razor sharp stainless steel. Remove the electronic pad (4 socket screws) and move it to provide access to the motor bracket assembly. Remove assembly (2 screws) and replace with new. This includes removing the connector plug which came off easily. The replacement assembly was a new design from the original which appeared to be much better design. This was very simple to replace. Now the hardest part is "popping" the front door cover back on the front which is a two person job. I taped the trim attachment strips to the inside of the cover (left and bottom sides had the strip) so the screw holes would line up when the cover is replaced. All four sides must slide on at the same time with a slight advantage to the side with the handle. Note: this can be dangerous because of the sharp edges and very precise fit...a blood donation was required because of an errant hand and the quick snap in popping the door in place. Once its back on, reverse the process of replacing the screws and carefully moving back in to position and raising back up to previous height. I had very little information on how to do this so I did it slowly and deliberately so it took me about two hours. The dispenser now works better then ever and I have had no frost build up....I wish I had done it 4 years ago.
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