Have you ever purchased from PartSelect.com before?
Thank you for helping make our site better.
PartSelect Number PS11738823
This suspension spring is used with many washing machines. It is made entirely of metal and is seven inches long.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Unlug the AC cord,open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back (I removed the back cover also) and the little hose going to the basket. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING (DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK) Install the new ring, tighten the screws and put the tub back in connecting everything back up and use the 6 new springs. It really isn't that hard to do.
Help other customers find the most helpful instructions.
Were these instructions helpful?
Opened the front panel by using a flathead screwdriver (to pop the top lid up) and socket wrench (to loosen the front panel off). I then had to reach in and replace the missing/broken suspension spring. The spring was very difficult to extend so I used coins to lodge into the spring to elongate it. After the spring coils were loaded and held apart with coins (nickels and quarters) the spring could be installed using a pliers for leverage. The washer doesn't make the loud banging noise anymore!
Removed the two screws holding the control panel in place. Removed two metal clips holding outer shell in place. Removed outer shell. Used vise grips to remove three horizontally mounted suspension springs around the perimeter of suspension carriage and replaced with new springs. Removed single vertically mounted suspension spring at the back of the suspension carriage and replaced with new spring. Replaced outer shell, metal clips, and control panel screws. Done!!! My washing machine doesn't try to run away anymore!!!
Removed the waterlines. Set the ends in a small pan or bucket to catch the water.Do the same with the drain line.Keep an old towell handy as water will drain out of the drain pump when you remove the drain hose. Removed the back panel. Use a flat bladed screw driver to pop the top off the two clips in front holding the top down. Lift the top and pull the two screws which holds the front in place. Remove the front and set aside. Underneath, use gloves and the screw driver to remove the six springs by placing the screwdriver through the top hook end about an inch and with both hands lift the spring off. Carefull not to let the blade slip off and bust your knuckles on something,hence the gloves. Lean the machine over and walk the belt off the pulley. Disconnect the small tube in the back left corner from the drum and lift the unit out from the top. Set the drum on it's top and loosen the six screws under the big pulley just enough to pull the snubber out. Replace new snubber, tighten screws. Set drum back in place and reattach springs. Lean unit over and replace belt. Reconnect the small tube, back left corner. Replace the front panel and top. Connect the drain line and replace the rear panel. Connect waterlines and check for leaks. I went ahead and replaced all springs. I recommend replacing the belt while your at it. I'm wishing I would have. It runs like new, gets more water out on the spin cycle and the dryer dosn't take as long to dry the clothes.
Took a screwdriver and pried up the top of washer, then reached in and unscrewed the front two screws that allowed the front to be lifted off.Removed two screws on lower right side that allowed us to pry open right side of washer. There are six springs along the bottom of washer that keep the tub stable and keep it from bouncing against sides while in spin mode. One of the springs broke and needed to be replaced. Off course it was the one that was in the far back and the hardest to get too. But by prying open the right side it was reachable. The wife pushed against the tub to make the spring stretch a little less but still was too difficult. We took the advice of another home repair guy and put quarters in the spring (about $1.75 worth) to make it stretch out, then it was simple to connect the two ends, remove the quarters and voila....it was done. Screwed theright side back on, but the minimum order on the springs was six and the others seemed fine, we just put the other five inside the washer cabinet, replaced the front panel, reset the clamps on top of the front panel, slammed the top down and we were back in business. The parts including shipping was a little over $10.00. So I am sure we saved at least $140 repair job.
disconected water lines unplug power and took drain pipe off, used putty knife to open top of washer and pulled off front removed pannel off back pannel, disconnected water level tube,using vise grips took off springs and pulled tb out used 5/16 socket to loosen screws just enough to pull snubber ring out replaced with new one reversed prosses in putting it back to geather
Removed front and rear panels, removed belt, removed old springs, disconnected bleach and pump lines from tub and lifted entire tub/transmission assmebly from washer. Replaced snubber ring at bottom of transmission assembly by backing off screws just enough to allow old ring to be removed and new one to be installed. Replaced pump assembly by removing drain hose and three bolts. Installed in reverse order. Placed tub/trans assembly back into washer and installed new springs using vise grip pliers. Reconnected bleach line and pump lines to tub. Reinstalled fron and rear panels. Installed new belt on bottom side of washer. Piece of cake.
Removed entire cabinet from base, removed drive belt, removed suspension springs, removed tub and transmission together. Removed 6 screws from brake housing to access snubber. Didn't have the special tool to compress the spring for reassembly, but used 3 longer screws to pull the brake housing back down...worked fine. Reinstalled transmission / tub and replaced all 6 springs. Reassembled cabinet. Unit spins great now...like new.
Removed front panel also right side panel to get to the springs. Used vise grips to extend springs and used coins to keep springs open for replacing.
I'm not a washing machine technician but I did nurse a new Kenmore machine for 23 years and was ready for a replacement. Craigslist advertised a Maytag I was interested in and I bought it with the seller's assurance that it worked perfectly. It didn't and I went online to try and figure out what might be wrong. Clearly, the tub was traveling beyond it's design limit and I suspected a spring or two might be involved. Somewhere online, I found the illustrated parts diagram and then went looking for additional information. To my extreem delight, I came across a do it yourself repair video that demonstrated the procedure well enough that I was completely confident I could make the repair with little effort. That video was one of several service related appliance videos offered for free throughhttp://www.do-it-yourself-washing-machine-and-dryer-repair-help.com/index.html/ The final consideration was whether I could buy the replacement suspension springs and snubber ring for less than I paid for the washer. I found PartSelect and within minutes, I had the parts ordered. The parts arrived within 4 or 5 days, as promised, well packaged and in perfect shape. This morning, using the video as a final reference and the new parts, I completed the repair with only a minor hitch. Without the special spring tool used in the video, I struggled a bit with getting the new springs attached. That's where my wife came in handy (after all, she was movitated). Having her tilt the drum toward the spring landing made it much easier for me to stretch it into place using an adjustable locking plier. I actually enjoyed the whole procedure.
Brought unit out to garage so I would have room to work on it. Popped the top off, removed two screws to remove the front panel, removed back panel also, since there was no way I was going to the trouble of dis-assembly to get to the snubber without changing those 6 springs also - and you HAVE to remove the back cover to access all 6 springs.Removed belt and level and drain hoses- tub came right out. Loosened those 6 screws without removing them and pulled old snubber out- very straight-forward. Spent 10 minutes just comparing the old and new snubbers- I saw that there's a "ridge" around the inside of the new part that is gone on the old snubber. Sprinkled some corn starch at base of unit where the new snubber will fit (Great Idea someone had!) After everything was re-assmbled, I noticed the tub was now nice and tight when I grabbed it to move it. Before, it took no effort AT ALL to move it all around. Did a test load with some laundry the wife had stacked on the drier. Imagine my disappointment when I heard loud knocking inside when it started to agitate, but not while it spun! Got all my tools back out and took the wet laundry out to take it all apart again- found the wife's heavy glass vase had been hidden in one of the towels. Re-tested- everything works GREAT!So far I've changed the drum seal (hardest) and the waterpump (easiest)- thi springs and snubber was alsmost as easy as the pump. Above average shipping from Parts Select also- very helpful and efficient people on the phones.
First I raised the top and took out the two screws that held the front on. Then I removed the back panel which were held by 4 screws. Then I turned the machine on it side and removed the belt. I then pulled the hose off from the tub to the water pump and the small hose on the back of the tub. I then removed the 6 springs that held the tube to the base and then I picked the tub up and turned it over on the floor. Then I backed off on the screws that held the snubber in place. I pulled the old snubber out, retighten the screws that held the snubber tight. Then I reversed my steps.
All brand logos are trademarks of their respective owners.
The PartSelect logo is a Registered Trademark of Atlantic Laundry Centres, Ltd.
Copyright © 1999-2016 , Eldis Group Partnership. All rights reserved.