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PartSelect Number PS11738573
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
I did it quickly since this was the second time it broke. For easier access, remove the glass shelf above the drawer and the two plastic strips that hold it in place. Remove the two screws (yes, there are three screw holes on each side, but there are screws in only the front and center positions; probably to save money on screws) with either a flathead screwdriver or a socket wrench, which works better. There are two tabs on the end cap that slide into slots in the back of the refrigerator. There is also a plastic retainer on the side of the refrigerator in the front that attaches to the end cap. Gently lift up the front of the end cap and pull forward to remove it. Then unscrew and remove the metal slide bars and install them on the new end cap. Then do everything in the reverse order. Fit the two tabs into the slots in the back of the fridge, then position the fitting over the plastic retainer on the side of the fridge, and gently push back and down. Then screw the end cap back in place. Repplace the two strips for the glass shelf and then slide the shelf back into position. The last thing is to refit the tray door onto the tabs on both end caps. Slide it into position onto one end cap tab, then GENTLY push the tab back on the other side and fit it into position on the tray cover.This sounds more complicated than it is, but there are no instructions with the replacement piece, which in my opinion is bad for customer relations. This is also a really bad design. If you accidentally leave the tray door open when you close the refrigerator door, the refrigerator door will hit the tray door and break one of the tabs.
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First remove the snack drawer, glass shelf above it and other plastic pieces which just sit in place. Remove the three 1/4" screws that hold the end cap to the refrigerator liner. Lift up on the endcap and then out as there is a blind slot it slides into. Tilt the endcap out from the back and remove it. Remove the drawer glide from the endcap and transfer it to the new part. Reinstall the endcap by engaging the two plastic ends into the rear corner of the cabinet and then sliding it down on over the blind support. Install the three 1/4" head screws to secure the endcap to the liner. Reinstall the glass shelf and pantry drawer.
The minute my parts arrived, I took the drawer out, unscrewed three screws, replaced the side with the latch and then snapped the lid in place. It took 15 minutes and my fridge looks brand new.Thanks so much for your speedy delivery. It was a great experience and I fixed it myself .
First of all the part came in less than 24 hours, amazing. It was very simple to repair and everything is as good as new. Thanks so much for being such a great company to work with. I have ordered other replacement parts before from you and will continue to use your company.
I removed the drawer, the two drawers above it and the glass plate. I removed the left end cap, unscrewed the metal runner from it and put it onto the new end cap. I installed the new end cap into the refrigerator and replaced the various drawers and covers. The pop-up was a little tight, so I removed the drawers again and loosened the screws to center the drawer, replaced everything and voila! a perfectly working pop-up without having to wait for a repairman or pay the very high repair fees. The part was shipped and arrived within two days - Great service. Thanks
Replaced the left side endcap for the drawer. Three screws and it popped out. Easy process once I actually looked at it. Drawer cover now works as designed. Replaced inline water filter. Not problem there.
The repair required that I removed two drawers and a glass panel; removal of three screws completed the disassembly process. The ordered part was delivered without delay, which made the repair almost a pleasure.
Part mailed out same day I called..unbelieveable!!! Received the part in 2 days...so easy to fix..3 nuts out 3 nuts on DONE. You guys are GREAT!!!!!
As reported by others. Remove 3 screws and replace part. Takes longer to remove/replace the drawers then the actual part.
No need to call a service/parts repairman. My husband quickly installed the new left end cap. He just removed the crisper drawers and bottom drawer parts. Unscrewed old part; screwed in the new part. Easy.
Removed pantry drawer, crisper drawers and lower glass shelf beneath crisper drawers. Removed pantry drawer guide first with flathead screwdriver, and then end-cap with appropriate socket. Replaced with new end-cap and reversed the process. Replacement end-cap appeared to have been improved over original so problem is less likely to repeat itself. I really have been pleased with this feature of my KitchenAid refrigerator as it can hold a large party tray of snacks for entertaining
I had to half emprty the refrigerator, take away a shelf, and the drawer in order to hace access to the bolts. I simply unscrewed the bolts, took the old endcap away and replaced it with the piece I ordered. It was very simple to do.
I removed the upper two storage drawers and glass shelf then the 3 hex bolts on the endcap and then 2 phillips screws on the drawer retractor. Then I reversed the process for reassembly.
Carefully No issues
I removed three screws and replaced the part. It was very quick and easy>
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