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PartSelect Number PS11736866
This plastic dual action agitator is white in color. It is approximately eighteen inches tall with a base diameter of about 12-1/4 inches.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
I replaced the coupling by only having to remove one bolt with a socket wrench. Once replaced I installed the new assy over the coupling making sure ro align the splines then pushing down until the assy snapped into place. Easy.
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I installed the coupler and tightened the bolt with an adjustable wrench. Then I aligned the agitator and snapped it onto the coupler. Then I snapped the fabric softener dispenser onto the agitator. All of this took less than 3 minutes and that includes putting the wrench back into the tool box. I pulled the agitator off of the coupler and out of the machine. I moved the coupler in circles by hand to check to see if it was working properly. It wasn't. I got an adjustable wrench and removerd the bolt that held the coupler on. I pulled the coupler out of the wash basin and examined it. I saw that it was stripped out and I new I had to get a new one. I first called my local sears store to see if I could get the parts. First I spent about 20 minutes tied up in their phone system and then when I finally got to speak to an actual person they didn't have a clue. Then somehow I got transferred to the Sears 1-800- phone number and spent about 20 minutes talking with a parts person. Meanwhile I checked out partsselect.com while I was speaking with the Sears rep. It turns out that Sears wanted about $25 more for the parts than parts select and I was only placing a $50 order. When I brought this to the attention of the sales rep. they replied that they were shipping only GE repair parts. Big Deal. The parts that I got from parts select were the exact parts that I took out of the washer. Ordering online was very easy and convenient and I wasn't overcharged for shipping. The repair took less than 3 minutes and everything works like new. Thank you parts select.
Simply put hands, one under each side of the agitaror and pulled up. The part snapped off very easily. I then placed the new part in the tub and pressed down. Extremely easy, should have done it sooner!
Removed agitator. Removed small bolt holding mounting device. Removed mounting device. Replaced everything in reverse order with new parts. No problems.
First, I removed the liquid softner dispenser cup from the agitator. Next I gripped the bottom of the agitator and pulled straight up. This was the most difficult part of the repair. Next, I removed the couplier bolt with the appropriate size socket wrench. And then removed the couplier from the transmission shaft. This exposed the shaft. Upon receipt of parts from Part Select, I proceed to install in the reverse order. I slide the new couplier back onto the transmission shaft. and bolted down with new bolt using the original socket wrench. Next I slide on the new agitator making sure the "tongue and groves" matched. Then I placed the liquid softner cup back onto the new agitator. And with great joy my washer is working once more. Thank you Parts Select.
We couldnt figure out why our clothes werent getting clean until I took the door magnet off and placed it on the sensor so we could watch the washing machine while it was operating with the lid open. The agitator was not moving at all. I put a rope through the fins of the agitator on 2 sides, and using a board for leverage, it popped right off. I used a socket to remove the coupler screw and put on the new parts. Washer works great now. A very easy repair.
Removed by pulling out. Removed coupling air bell with socket and replaced. Wery well. Thnak you.
After reading how others have done this and how easy it was, I decided to give it a try. And, sure enough, it was really easy. However, one concern I had was on lifting the old agitator off from the axle using both hands. I didn't want to have the agitator come crashing into my face as I pulled up. So I put a pillow on top of the agitator.
Placed a small rope under the agitator and pulled up with a sudden jerk . It popped right up and out . I removed the bolt holding the coupling .I then removed old coupling and replaced with new coupling and bolt. I then installed new agitator pushing down until it clicked into place . All done , less than 15 minutes . Thanks to others that gave their feedback so we could learn what to do .
First I took off the old coupling (one screw). Put the new coupling on, lined up and snapped the new agitator onto the new coupling.Repair took les than 5 minutes. The longest part of the whole process was lining up the agitator to the coupling.
I had help taking off the old parts,coupling was not easy. But I installed the new parts by my self and I'm 74 years had trouble getting the Agitator Coupling back on, But the straps were easy, Any way I'm back to washing again thanks a bunch
unscrewed the old coupling, brushed off yucky build up and replaced, ta da back to washing clothes constantly !
the parts you sent were same as G.E. parts and fit with very little labor on my part Just follow the directions parts snap right in place washer is good as new thanks for speedy delivery. L. Neal Seymour In. thanks for speedy
Removed the bolt holding the agitator coupler on, replaced it and the bolt then slid the agitator on the coupler and the fabric softener dispenser on top of that.... so easy!!
Very easy just pull straight up on agitator and remove bolt on coupler. Install new coupler and line up agitator and push down. Done
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