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PartSelect Number PS11723180
This kit includes the ice door, support, spring and delay. The heater ribbon is no longer attached - the heater is no longer needed.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freezer which was freezing up ice maker. Thanks for timely delivery, now I am able to use ice dispenser, which I haven't used for long time. Thanks
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after ordering ice dispencer repair kit, and removing the outer parts found out that the problem was the ice dispencer door shell . this part is no longer available.It seems to me that if whirlpool wants to have return customers they have to stand behind the product. Well I made a L bracket and drilled a hole to to recieve the spring keeper and glued this to the housing and used a 3 1/12"finishing nail as the pin all works fine
Patience is a virtue. The kit really works. 1st, lift the front plate of the ice dispencer by placing a flat head screw driver into the two slots at the bottom of the panel. When the panel is lifted up slightly at the bottom, push up on the panel to remove it. Careful not to break panel and the wires attached. Next, remove the wiring panel by removing the two screws on left and right sides. Then, unplug the old black ice cover from the wiring panel (this is the heating plug that you will nolonger need). Next, remove the parts and replace them with the parts in the kit, noting where each part comes from, etc. All parts in the kit are necessary and should be used. Some of the replacements need trial and error. Patience will be important. Also needed is a person that loves to solve problems, especially because the kit does not come with instructions. But the kit definitely works!
1) At bottom of ice maker trim there are two small slots at right and left ; use screw driver to pry away from door; lift trim upward away from door 2)using 1/4" nutdriver remove screws from 4 corners, 3) remove 2 screws from control panel 4) disconnect all wires/cables and set exterior panel aside. 5) locate 2" pin that runs through door spring and use needle nose pliers to remove round clip on left end of pin don't lose this clip 6) while pushing ice maker lever (where you would push with your glass) use needle nose to pull the long pin out to the right 7) Remove all remaining parts by hand (i.e. the pin, the dash pot and white lever and the ice door) 8)slide new control lever into slots on exterior side of the new door 9) -tricky part- using needle nose, push pin back through the right hinge point, the new lever, the new door, the new spring and the left hinge point (note the new door has no electric wire connector) 10) using the needle nose, carefully replace the little round clip on the left end of the metal pin. 11) reconnect all the wires (don't worry about the wire that had been connected to the door wire, just fold it aside) 12) replace two screws screws in control panel and four screws at corners of exterior panel 13) snap outer trim panel back in place.
First removed the outside cover plate which was some what scary not to break plastic cover. Had read about another discription of removal of cover to start from the bottom because the top is inserted in slots that would have broken if removed from the top. After cover plate removed it was simple to remove the broken parts and install the new parts. The most difficult part to put back in was the spring and rod had to be inserted the same time.
At their site was ordering each piece by # and cost and it was adding up to be costly. Went to partselect and was doing the same and up pops the ice door kit. Was a little wary because my original had a heater tape to it. Got the kit and installed not a problem at all. 100% satisfied would recommend to anyone.
The hardest part was getting the front cover plate off. I used two kitchen knifes one in each slot on the bottom of the plate and pried it off and unplug it. I removed one screw to release arm. I then used long nose pliers to remove the pin on door arm assemble. Then unplug door heater. New door has no heater. The heater had cooked the plastic arm, which caused the arm to fail. Then reassemble in reverse order.
First off, if you have the stainless steel panel inserts on your refrigerator you'll need to remove those to do this repair. I kept looking for the access holes on the underside of the dispenser panel that you're supposed to insert a screwdriver into to pry it off. It wasn't until I removed the freezer door handle, slid the lower stainless panel insert out, and removed the rail just beneath the dispenser that I could see and access these holes. I also removed the upper stainless panel and rail just above the dispenser to allow enough movement get the dispenser cover off and out. The rest of the repair is pretty straightforward. The old ice door was beaten up and not closing completely, this was letting warm air into the freezer which was melting and re-freezing. This kit fixed the problem.
hardest part was getting up the nerve to pull front cover because it is plastic afraid i would brake it pull from bottom and lift up one screw holds old door inplace uplug electric new door doesn't have electric that it.
Googled with question about how to get to the repair as there were no screws on the faceplate. Found I had to lift the faceplate at the bottom and pry out. Was kind of hard to get the long spindle back through the ears of the bracket holder along with getting the spring of the door lined up for the spindle to pass through to the other side. Finally got it right and then just put it all back together. Frustrating at first but I had to get it done as my wife was tired of having to take large clumps of ice out of the ice tray..three years wait for the repair. That door being open let warm air in and let the ice melt just enough to stick together in a clump. All is well now. Longer you wait the more appreciative she is however. ha
On the bottom of the cover plate are two slots. Insert thin bladed screw driver and pry out gently. Remove electrical connection plate. Remove the old door by removing pin from spring and retaining bracket useing long nose pliers. Install new door kit making sure you use all the parts in the kit. The door buffer is different and the new kit does not require a heater.Install the electrical plate, ice shute and front cover.
The part came with minimal instructions .... "use all the parts in the kit". That is it.
Because of the design change of the door hinge it was more difficult to slide the pin into the door and spring. I used an allen wrench to hold it in place on the left side so I could slide the pin in the right hole. Then removed the allen wrench so I could slide the pin all the way. I was very impressed with the time that it took to get the kit. I ordered it about 1:30PM and the following day I had the kit delivered by 6PM. FANTASTIC SERVICE!
took apart panel from door and removed old part and installed new part.It's difficult if you have big hands. Best if you have someone hold up wire panel while you are installing. It was great repaired the problem for under $60
Have not installed yet as I'm on a quick TX-FL-TX turnaround. Bought and received the part in 24 hours...great. Order contained no instructions. I could probably figure it out myself just have not attempted yet.
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