In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. This kit works in the dispenser chute to let ice through when it is being dispensed. If you have the following symptoms such as: door sweating, difficulty opening or closing door, frost buildup, warm freezer section, or problems with ice dispensing, then this is a solution. The tools needed for this repair are a putty knife, needle nose pliers, and 1/4 inch nut driver. Wear work gloves to protect your hands when performing this repair.
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Part Videos
Replacing your Whirlpool Refrigerator Ice Door Kit
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Door Sweating | Leaking | Door won’t open or close
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Charles E - November 29, 2023
Verified Purchase
Great part
Easy to install.
★★★★★
★★★★★
William S - August 6, 2023
Verified Purchase
Easy Repair
Relatively easy repair and straight forward. Saved a great deal of money from hiring someone to do it.
★★★★★
★★★★★
Arthur T - July 13, 2023
Verified Purchase
Works Great!
Should have ordered sooner. Now the ice door works like it did when new . . . wifey is happy!
One caveat . . . TAKE A PICTURE before disassembling the old parts!
★★★★★
★★★★★
Rebecca K - June 19, 2023
Verified Purchase
Perfect part and fit perfectly
My refrigerator is 25 years old and the flapper for the ice dispenser was worn out. I went to a repair shop and they said they couldn’t find the part. I came home and located here and placed the order. The video that was provided was excellent and we were able to replace the flapper with no problem. They don’t make appliances like they did in the past and I am trying to get this to last as long as possible. I will always check this site out before I look anywhere else.
★★★★★
★★★★★
STEVE G - February 7, 2023
Verified Purchase
Very easy repair. It stopped all the frost buildup inside on the ice bucket!
Everything I needed was included in the kit and went smooth replacing! Piece of cake!!!
★★★★★
★★★★★
R S - November 20, 2022
Verified Purchase
Works great
With the video an easy fix should have done it year ago
★★★★★
★★★★★
Chris T - July 13, 2022
Verified Purchase
Easy to install. Works great.
The video helped out a lot with the install. I am very happy with this company..
Lets go Brandon !
★★★★★
★★★★★
Michael E - January 22, 2022
Verified Purchase
Watch the video 1st
Part is good. Pain is removing in heater on the old door and installing in new without damaging it.
★★★★★
★★★★★
Andy K - July 5, 2021
Verified Purchase
Perfect part, fairly easy repair
The part was just what I needed and there are a couple of helpful YouTube videos that show that process that are linked in previous comments. Love places like this that make appliance repair easy!
★★★★★
★★★★★
Michael M - May 24, 2021
Verified Purchase
easy ice door
Great parts. Went in easy and works fine! Thanks!
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Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 35 reviews.
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THE SHUTE WAS FREEZING UP BLOCKING THE ICE FROM DROPPING
Using the Ice Door Kit we replaced the parts from the kit. There were a could of tricky things that were not in the video. The face of the freezer above the ice maker came down "like a guillotine" on my husbands hands so I recommend taping it to the top of the door prior to removing the whole door unit. He said it was also more complicat
... Read moreed getting the pin off so this took some time and ours did not look anything like the ones in the video. Also, there was quite a bit of mold which took some time to clean out all the way before reassembly. Glad we did it though! Our fridge is still beautiful Stainless Steel and we paid extra for Counter Depth so this was a say cheaper alternative than replacing the whole thing.
Watched the video on website and followed instructions
James from CONROE, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
1 of 2 peoplefound this instruction helpful.
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Ice door kit
Followed your instruction video
Donald from PONTIAC, IL
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Attaching ice door to hinge assembly-only works one way
My model is not exactly as described in you video (a: the power assembly is snapped in, not bolted on; b) the door hinge is snapped into place, not pushed through a hole in the bracket). One mistake I made was snapping the hinge assembly on the new ice door upside down. I quickly realized my mistake when the door would not close when ins
... Read moretalled. It may be obvious, but you may want to point this out in the next version of installation video. Regards.
Frost and ice build up in freezer; could get only crushed ice-no cubes
I followed the video provided with the email confirmation for my order. There was one difference with my installation. The video said to remove the pin by pushing to the left. In my case, the right end of the pin had a head on it and pushing it to the left was not possible. I had to remove a "keeper" on the left end of the pin and remove
... Read moreit to the right. Also, the chute/dispenser arm did not remove easily, so I left it in place. Finally, I did not reinstall the heating element as directed by the video since the website said this was no longer necessary. Overall, the repair fixed the problem and I am very happy with my experience with this site
Read less
Ed from HINGHAM, MA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
1 personfound this instruction helpful.
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Original plastic brackets holding ice door kit were broken.
Door gap occurred, creating a flow of warm air into the ice bin, the ice constantly melted and refroze into one block. This rendered the unit unusable.The paper instructions that come with the kit show very poor photos. I followed the instructions on the video noted below. The only problem with the repair kit is that it does not contain
... Read morethe tinnerman clip that secures the pin in the brackets. However, it seems to be holding without it. And in any case if something goes wrong, I'll check that part first. Joan. Fortunately, this video was available online: Refrigerator Ice Dispenser Chute Door (part #WP2180353)-
Read less
Joan from HYDE PARK, NY
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
1 personfound this instruction helpful.
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Right hinge broken broken on housing of ice dispenser door flap. Had to make a Mini hinge part to hold rod which holds flapper spring in place
After fabricating a new part to hold the spring rod in place, so the dispenser flap would close tightly in place. Every thing else to reassemble was very easy.
Robert C from Omaha, NE
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
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Was not dispensing ice
PLEASE UNPLUG REFRIGERATOR FIRST. Through You Tube, removed the ice door parts and carefully replaced all the components with use of a screw driver. Cover detaches from the bottom and move upward when loose. May have silicone around cover. Once complete attach cover back on. The inside of the freezer door right under the ice container
... Read more you need to remove the guard and looking up under it you will see the cover with 2 screws, remove and ice auger drive motor will be exposed. carefully drop down and unplug electrical feed band and replace with the new one and push up again, screw back cover and done. IT IS WORKING BEAUTIFULLY!!
Ice dispenser freezing up, dispenser door not closing completely.
First off, if you have the stainless steel panel inserts on your refrigerator you'll need to remove those to do this repair. I kept looking for the access holes on the underside of the dispenser panel that you're supposed to insert a screwdriver into to pry it off. It wasn't until I removed the freezer door handle, slid the lower stainles
... Read mores panel insert out, and removed the rail just beneath the dispenser that I could see and access these holes. I also removed the upper stainless panel and rail just above the dispenser to allow enough movement get the dispenser cover off and out. The rest of the repair is pretty straightforward. The old ice door was beaten up and not closing completely, this was letting warm air into the freezer which was melting and re-freezing. This kit fixed the problem.
Read less
Robert from Valencia, CA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
22 of 26 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
42 questions answered by our experts.
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Ann Collier
August 29, 2017
Where can I find the video showing how to replace this part- the ice door repair kit? I have the kit but need the instructions on how to replace it.
Hi Ann,
Thank you for the question, Please see below for a link to the video.
https://youtu.be/2UVP9vBbxGQ
Hope this helps!
32 people found this helpful.
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Bill
October 23, 2017
Trying to find the install video of the ice door kit part # w10823377
For model number KSRS25FGSS14
Hi Bill, Thank you for the question. Please see the link below for the link to the video. Good luck with the repair!
https://www.youtube.com/watch?v=2UVP9vBbxGQ
9 people found this helpful.
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Randall
March 1, 2019
Ice lever pops when pressed. Pull it out and it pops again. Sometimes it works.What part is needed?
For model number ED5LVAXVQ00
Hi Randall, thank you for your question. You may have to replace your door kit or the ice lever itself however I would suggest you take a look at the parts to determine which one is broken on your appliance. Good luck with your repair.
5 people found this helpful.
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Doreen
June 10, 2019
My ice maker works well making ice, i just cant get it to come down thru the dispenser. When we removed the ice basket one of the long parts broke off, still have a spring that we can put it back together but unable to get the blue button to work to help with removal of the ice basket. Not sure what i need to get this fixed.
For model number ED5PBAXV700
Hello Doreen, thank you for your question. Sometimes the blue button will get water and ice inside and won't press in enough to release the ice bucket. We would recommend using a hair dryer to warm up the ice bucket so that it can be removed for inspection. Once that is removed you will want to check the ice bucket for broken parts as well as where the bucket slides down into. Sometimes, the shaft, and coupling sleeve will break and need to be replaced. I hope this helps!
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KEVIN KAZER
June 19, 2019
Hi i just need a delay(the black cylinder) in ice dispenser.Can i have only that or i have to buy hole package?
For model number KSRP25FTSSOO
Hello Kevin, thank you for your question. It is only sold in this Ice Door Kit part PS11723180 for your model.
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Lorie
December 8, 2017
Refrigerator only disbursed crushed ice and not cube ice. What do i need to repair this. Thank you
For model number KSCS25INSS00
Hi Lorie,
Thank you of your question. It is likely that your dispenser control board may be the issue. I hope that helps. Good luck with your repair.
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Robert Bennett
February 11, 2020
The water dispenser on the refrigerator begin to drip and would not stop. I turned off the water supply. What part is malfunctioning?
For model number SS25AFXLQ01
Hello Robert, thank you for your question. That problem is most likely caused by the water valve sticking open. We would recommend replacing the water inlet valve first, which is PartSelect Number: PS3497634. If that does not fix the issue, the problem could be with the dispenser tube which is Part #: PS886371 or the micro switch which is Part #: PS11738948. Good luck with your repair.
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John
February 15, 2019
The light bulb in the ice dispenser door is burned out and i cannot seem to find the right bulb to replace it with. Can you furnish me with it?
For model number GSE25ESHCSS
Hello John, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part Number: PS1155189. Hope this helps, good luck with this repair!
In the ice door replacement kit, it says heater is no longer needed so it does not include the heater strip. In the attached video it shows using the existing heater strip. Which requires you to peel back factory set gasket in order to install. So my question is....is the heater not needed or is it needed? if needed, why wouldn’t the kit include it. if not needed, why does the video show re-installing it. please advise
For model number KSRB25FKSS04
Hello Scott, thank you for your question. The heater ribbon is no longer needed and therefore will not be included with this part. If you can remove the old heater and install it into the new part that is fine, however due to the improved foam design it is not required. I hope this helps.
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Stanley
July 9, 2019
How do you clean ice flapper door ?
For model number RS25AGXNQ02
Hello Stanley, Thank you for the question. I suggest watching the video to see how to uninstall the door. Once removed you can clean it with mild soap and reinstall. Hope this helps!
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