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Upper Rack Wheels - Kit of 4

PartSelect Number PS11721505

This is a kit of 4.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Not cleaning dishes properly.
  • Compare At

    $25.63
  • You Save

    $4.27
  • Your Price

    $21.36
In Stock
Order within the next 10 hrs and your part ships today!
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.6 / 5.0, 16 reviews What's this?
1-15 of 16
 

384 of 396 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools:
Customer: Joseph from Haymarket, VA

Worn/broken plastic parts were causing misery

Order arrived two days after being placed. Super easy to remove the old, worn, broken plastic parts and replace with new. Everything popped right on just as shown in the diagram. Our happiness with our dishwasher has increased 100%. BTW, thanks to the very helpful, friendly and knowledgeable staff at PartSelect.com -- next job, replace the ice maker in the freezer!

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22 of 28 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: Stephen from Maple Valley, WA

Part broke after wearing out

pulled the racks out, replaced the broken parts....easy job

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18 of 30 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Warren from Stillwater, MN

Top and bottom rack were rusted thru

Bottom rack - slide the old one out, slide the new one in. The rack came came with the wheels, so I didn't use the replacement ones.
Top rack - remove the rail end caps - they will likely break so order new ones. Slide the rack out. Remove the rotating spray arm and then remove all the brackets. I was able to re-use the old brackets and didn't need the replacements. Install the old brackets on the new rack, install the spray arm, and slide the new rack back into the rails. The new top rack also came with wheels installed, so I didn't use the replacement ones. Once the rack is back in the rails, install new rail end caps. Put them in sideways and facing into the washer. Straighten the caps and turn them into place. Be careful with the rail caps - they break easy and are expensive. Make sure they hold the top rack in place, and that's it.

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12 of 14 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers
Customer: Roger from Simi Valley, CA

Broken wheels and attachments

Everything snapped on quite easily. I was releaved to not have to replace "everything."

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4 of 4 people found this instruction helpful

Parts Used:
  • Upper Rack Wheels - Kit of 4
  • Upper Rack Wheels - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Nancy from Big Rock, IL

The rack wheels and axles on the dw had broken, causing the upper rack to come flying out when opened.

Took the rack out. Took off the broken wheels and axles. Popped the new ones on, while replacing the rack. Piece of cake! Saved over $100.

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4 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools:
Customer: Michael from Winter Springs, FL

Poor shelf extraction/retraction action!

Simple enough to remove the existing dishwasher shelves . . . then tweak off the old axles and rollers and replace them with the new ones. Trying this yourself? Don't be dismayed at first if the parts you just bought aren't exactly the same configuration as the ones you pulled off! The new configuration axles secure just fine with a little thought and pressure in the right places. Last word: The parts were received in just two DAYS after the order. Now the dishwasher shelves are gliding like the day we installed it!

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2 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Michael from Fitchburg, WI

End cap and wheel axle were worn or broken

This repair was a snap. The parts, though not identical to the original, fit perfectly. I was able to snap both the Rack Slide Cap and the new wheel axle to the existing washer cage and the machine works great now.

Thanks for the quick delivery and great website!

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4 of 8 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Dave W from Granite Bay, CA

The upper rack would fall off when pulled out

I installed new rollers and rack clips. The old ones had cracked and would not keep the rack in the tracks. I went to buy a new dishwasher which would have cost around $500. I bought $60 worth of parts although I probably could have just bought the clips for $15 and now the dishwasher is good to go! A real money saver.

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2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Hal from Rancho Mirage, CA

Bent upper rack slide from tripping accident

My wife grabbed the upper rack as she fell backwards across the front of the open dishwasher. It broke her fall - she is fine thank goodness - but the roller slides broke and the rail was destroyed. The dishwasher repair was easy - just had to put new parts in place. The detail parts explosion helps in determining how all physically goes together. Everything works as good as new. I used the pliers to remove one of the old wheel axles that was attached to the basket.

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2 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: CD from Albuquerque, NM

Internal plastic mechanical parts broke

Dishwasher rollers and other mechanical parts of plastic and rubber dry out and fail. A service call to an apppiiance repair person would have cost more than all the parts to repair the problem. Ordered them online on Sunday night, received them the following Wednesday, probably as fast as I could have had an appointment for a repairman. Changed out the parts in ten minutes and pocketed the change. $30 out of pocket instead of about $100, thanks to partselect.com.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Rack Wheels - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Sean from Cicero, NY

Roller broken on dishwasher

Popped out Old Roller, put in new one, pushing it together with a pair of pliers.

My only regret is that i didn't check the other side of the dishwasher... the other roller was broken also, and now i have to pay 5.95 shipping & handling for a .29 cent item

Check all your rollers before you buy just one!!!!!

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2 of 6 people found this instruction helpful

Parts Used:
  • Upper Rack Wheels - Kit of 4
  • Upper Rack Wheels - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Nadine from McLean, VA

The roller slides were old so the top tray kept on slding out of the roller. Calling someone to get it fixed would have cost me approx. $125 between labor and parts thanks to partselect.Com!

First I removed the rail end caps on both sides of the rack with a screw driver. I removed the old roller slides and stud rollers. Then I easily snapped the roller slide in the roller stud and put it back on the slide. Placed the rail end caps. Done! All in 5 minutes.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Rack Wheels - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: John from Lilburn, GA

Rt front wheel axle broken on top dryer tray

Used diag wire cutters to remove temporary cable tie that I installed to make temp repair. Positioned redesigned GE OEM wheel axle on tray, snapped in place. Walked away after abt 1 min repair job.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Rack Wheels - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Yvonne from West Hills, CA

The top level where the glasses go was not level because the clips that attach to the rollers were broken

Removed the broken clips - they snap off
then snapped on the new clips and attached them to the rollers.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools:
Customer: Mary Beth from Whispering Pines, NC

The end cap came off the upper rack

Super easy..........just push it on and it should snap in place. No tools required!

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1-15 of 16