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★★★★★
★★★★★
William S - March 6, 2021
Verified Purchase
repair went well
right part solved shaking problem easy to install
★★★★★
★★★★★
Omar Z - September 4, 2020
Verified Purchase
parts for washer
parts came sooner than expected. haven't installed yet
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 1 reviews.
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Rock and roll on spin
Replaced the suspension rods. Must be done on its side as the rods only pull down. There is no slot.
Bruce from LANDENBERG, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
6 of 7 peoplefound this instruction helpful.
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Chris
October 7, 2017
I have been told the suspension on my machine has to be replaced. Is part ps11703291 a complete suspension replacement or will i require 4 of them ?? can i replace the springs alone or must i replace the rods as well.
For model number 26002010
Hello Chris, thank you for contacting us. This is the whole assembly for the suspension rods, you will receive all 4 of them with the springs as they are not sold separately. Good luck with the repair!
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Tom
January 21, 2018
Does this suspension kit contain 4 #16, #17 and #18 as shown on the drawing and is it the correct suspension kit for my model of washer?
For model number MVWX700XL2
Hello Tom, Thank you for your inquiry. Yes, we show that it has 4 rods with the supports and it is compatible to the model number you supplied. Hope this helps!
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Bill
September 21, 2022
I believe that my washer might have issues with the suspension rods but your web site does not point to them (but to to suspension holders). The washer definitely rocks and rolls when the spin cycle is attempted. I believe agitation works fine. I replace the suspension holders with no change. I believe I could change out these rods though there are no instructions on how to "release" them from below. A repairman talked about this being a bearing issue and then too costly to repair. I would not mind a $130+ cost for parts if there were a high probability it works. The other causes listed of "shake and move" such as the drive pulley seem to be very rare with the pulley being defective causing slow spin, no spin, etc. rather than a rocking. The washer reports no error code. I did note that one of the rods was very rusty (near the bleach dispenser). When I push down on the tub it does bounce 2-3 times but no excessively but I don't know what a normal amount of spring it should have!
For model number MVWC400XW1
Hi Bill, thank you for contacting us. We have researched your model number and found that most of the time when your washer rolls during a spin cycle, you need to replace the suspension rods, part number PS11703291. This is a suspension rod kit that contains all four rods. Please submit a new question if you have any follow-ups.
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James
November 24, 2023
Does this suspension kit fit my washer? If so should I also purchase the other two items that list below the suspension kit. My problem is the washer will not spin dry in normal cycles and has to be run on the drain and spin cycle after rearranging the wash load.
For model number MVWC400XW3
Hi James, thank you for the great question. Our research has found that yes this is the correct part number for the suspension on your model, also the other two items that you mentioned are now included in this kit. We have also included an installation video to assist you with your repair. We hope this helps.
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