39 of 54 people found this instruction helpful
Level of DifficultyEasy
Time to do repair:Less than 15 mins
CustomerPaul from Grinnell, IA
Door striker broke which was a result of the hinge problem.
Removed the screws holding the door. (One was stuck a little so used an air drill with Phillips head to get the torque needed but someone with a strong grip could have done it as it came out very easily). I removed most of the screws holding the front to back of door to exchange the hinge. There was a problem with the old hinge slopping around and not allowing the door to align properly when shutting it. The new hinge works better. See note*** below on doorframe. I pretty much was able to get the door back together and make it work. I then exchanged the door striker with no problem. It has a built in key so you cannot attach it incorrectly. The next thing was to just reattach the door to the machine and it worked right off the bat. ------------- *** Unfortunately, there were two screw mounts in the Outer Door Frame - Chrome Part Number: PS3495258 that were broken. This doorframe is listed as a $200+ chrome part whereas it is actually a plastic material that is extremely over priced for what it is. Like I mentioned two of the screw mounts had broken off so those screws are just "decoration" now. (These are screws that basically hold the back cover to the front cover). If this becomes a problem, I will simply modify what I have and make the screws fit before I spend $200+ on that part. (It looks like this could be drilled out and a long screw and nut run through to make it work. TELL THE WASHER OPERATOR… just be careful opening and closing the unit (don't slam the door but carefully close it) and it should work a lot longer. I might investigate the make up of a washer the next time I buy one … but the chrome vs. plastic is a hard one to spot. I hope this helps.