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PartSelect Number PS10064063
This part has been redesigned and now comes in a kit. This kit includes 2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Replacement was pretty easy after figuring out how to unsnap/unlock the old pieces. Tools only used to do a little prying and poking, but really aren't needed. Everything either snaps or slides together. Piece of cake
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Were these instructions helpful?
I took the broken basket adjuster off and then attached the new one. It wasn't too difficult, however some removal instructions and re-install instructions( or just a picture supplied) would have been helpful. This isn't an issue for a mechanically inclined person, but would be a challenge for someone that isn't. Thanks.
Took apart broke piece and disassembled parts. Ordered new main part but used old clips to reassemble. Part arrived swiftly (2 days), put together and works fine. Saved repair bill and house call. Used screwdriver to pry apart main clip that attached adjuster to top of rack. There were 5 clip type pieces in total and analyzed right hand adjuster as model for reassembly.
I took a picture of the old assemblies position. Then I removed one side. It was original and held in place by plastic snaps. We followed the instructions on the first side. The metal wheel assembly and the housing have matching channel & grove so the metal fits into the channel on the housing. We accidentally placed the metal wheel assembly in the adjustment housing backwards then could not get it out and broke two small plastic tabs getting it back out. Turns out that was not a fatal error. We had a bit of difficulty determining the exact positioning of the actuator in the housing and how the housing fit to the rack. One has to really look hard at the instructions. !!!A YouTube video would be very nice for this!!! Once we had the positioning then the assembly went together very easily. The two screws went in easily with a ratchet nut driver and star bit. (an adapter is provided for those who don't have the star bit). The second side was incredibly easy since I knew exactly how to put it together the second time. First side: 20-25 min. Second side 5 min.
Pulled upper tray out. Removed old adjusters and replaced with new. The pictures in the installation instructions were bad (blurry and hard to distinguish). Had problems with the first side button. Put it in before installing the wheel base on the second side. Went much easier that way. You did need a star tip for the screws.
Removed and trashed unnecessary extra "stuff" originally provided in top rack by KitchenAid. Followed installation instructions contained with parts. Pictures were poor but usable after studying them. Thanks to whoever developed the replacement instructions - would have been near-impossible without them. Customer service was efficient, polite, helpful, accurate and more than I could have asked. Thank you all
First, this replacement kit seems to be of much better quality than the factory original. I was able to remove the old adjuster from the top rack with my hands - did break a little more in the process, but as this was destined for the garbage anyway, I wasn't delicate about it. The new adjuster kit snapped together easily with clear instructions and pictures in a matter of minutes, even with a 1, 3, and 5 year old "helping." Last step requires a screwdriver. I only replaced one side, for now, and it took longer to get the old adjuster off than it did to install new. Done in under ten minutes start to finish and works perfectly!
Watched the u tube video. Very clear! He said up front what kind of screwdriver to use and it was necessary to have that kind and size of screwdriver.
My husband and I are both very mechanical but found this repair confusing and difficult. No instructions on how to remove old parts and when I called service department was told parts had come from the manufacturer and they had no idea. Like a puzzle in reverse we finally were able to get the old parts off. The instructions for installing the new parts were confusing and the pictures blurred and not much help. I suspect they were poor photocopies from a service manual. That said, once we figured out how to install the first side the other side went smoothly and the repair was successful. The replacement parts are of substantially better quality (stainless steel) than the original plastic ones.
This kit is not very easy to install. There are no photos to show you how to un-install the broken pieces. Our replacement kit was missing the screws, too, so I'm not happy with the replacement kit. We had to use some zip ties to maybe keep the new parts in place until I can get the correct replacement screws. It would be better if I could have ordered a rack with the side kit already installed. That would be the best for me.
The pictures in the instructions supplied were horrible. I found a video on You Tube that made the install easy
The left side took 20 minutes the right side took 3 minutes. The instructions do not describe how to remove the old assembly but rather just assume you have already done it. It takes one minute to see how the six parts fit together and then you just have to begin disassembling the easiest piece. The final cover removal required a flat head to pry apart two pieces held together in a pressure fit with round tabs locking them in. I was worried about breaking a piece in case the new parts didn't fit properly and I would have to reinstall the old pieces temporarily but you just have to keep the faith and open it up for final removal. Installing the new parts was simple however it would be nice if the images on the instructions were of better quality. The result was perfect and the kit feels more robust than the original parts. There is nothing here an average person can't do with a screwdriver and a little patience.
Took half hour to take off old Adjuster just trying to figure which things pop off putting on new one side 10 minute at the most
Removed old parts by breaking them with a screwdriver. Insert thr stainless slide. As shown by twisting thought through wire rack the rest is easy.
The repair was easy: just remove old assembly and replace with new one which was slightly different. The included directions were very poorly printed and practically useless so if you are not somewhat mechanically inclined it would be almost impossible to install just using the instructions provided
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