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ZSGW420DME General Electric Refrigerator - Instructions

All Instructions for the ZSGW420DME
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No water from the dispenser
I pulled-out & unplugged the refrigerator. Removed the screws to gain access through the lower back panel. The water valve is on the left side as I face the back of the fridge. It has one screw holding it to the frame of the fridge. Once it is free, the main water hose is unscrewed and the two out-let lines were pulled-out. If your valve was not ruined prior to this, it is ruined now, as the lines will not re-seat. Then everything is done in reverse order. I did cut 1/2 inch off of the two lines so that they reseat into the new valve. Just push into the valve and they are good.
Parts Used:
WATER VALVE WITH GUARD
  • Anthony from Carmel, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
5 of 5 people found this instruction helpful.
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Noisey evap motor
I tried to quite the noisey evap motor with special liquid motor grease from Radio Shack. It did not work, so I ordered the evap motor. My freezer motor was wired slightly different than the motor I received. The replacement motor had a male plug attached to the four wires, the original motor was different, so I cut the wires and spliced them into the original freezer wires (colors were the same). Remounted motor. Works great, and no more groaning motor
Peter
Parts Used:
Evaporator Fan Motor
  • Peter from Kalispell, MT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
7 of 11 people found this instruction helpful.
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Ice maker inlet tube was freezing up, and eventually the icemaker overfilled and completely froze up
After lots of research online, i narrowed my problem down to be the double outlet water valve, behind the fridge. My biggest problem was getting the refridgerator out of its spot, but after that it was pretty simple to change. I took the cover off the bottom, in the back of the fridge, then i removed the inlet waterline (after i turned off the water supply to the fridge). After that i removed the screw that holds the valve to the framework. Now i pulled off the two other waterlines from the old valve and moved them, one at a time, over to the new valve, along with the wire harness. The rest of the instalation was reverse order. Simple fix that im glad i didn't pay an expert to do!
Parts Used:
WATER VALVE WITH GUARD
  • Jake from Brainerd, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
5 of 5 people found this instruction helpful.
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cold water dispenser would not stop running
Turn off the water.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Parts Used:
WATER VALVE WITH GUARD
  • Robert from Summer feild, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
5 of 6 people found this instruction helpful.
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Ice maker solenoid failure
several times I had to remove the ice maker door solenoid due to it sticking. I ordered a new one from parts select. Problem solved!!!
Parts Used:
Dispenser Door Solenoid Assembly
  • Robert from Mahopac, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Water not dispensing
Background: My refrigerator was part of the class action law suit back in 2006. As a result both doors, the auger in the ice maker and a heating element in the freezer were all replaced.

Problem this time: Water was not dispensing.

Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.

Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.

However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Parts Used:
WATER VALVE WITH GUARD
  • Bob J from Platte City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
5 of 6 people found this instruction helpful.
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Ice maker door didn't open and close properly
I removed the outer plate by sticking a very small screwdriver in the small holes at the bottom of the plate and pulling the plate toward me.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
Parts Used:
Dispenser Door Solenoid Assembly
  • M Alan from Lebanon, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Ice chute frosted up
Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
Parts Used:
Dispenser Door Assembly or Flapper
  • Phillip from Springfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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Drive cup broke due to ice cube jamming it
Remove three screws insert part; manually checked out drive and waited for ice to buildup and it worked like new.
Parts Used:
Ice Dispensing Drive Cup
  • Bruce from Mobile, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Ice maker not delivering ice, shoot freezing up with condensation.
Your video shows how to make the necessary repairs. Solenoid was the main issue, other parts were replaced to bring assembly to "like new" condition. Over kill but thats how I fix things. All and all a very easy fix. Thanks for the info and parts.
Parts Used:
Torsion-Fit Spring SPRING CLOSURE Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Dispenser Door Recess Crank
  • Michael from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
8 of 15 people found this instruction helpful.
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The Ice Flapper warped and clogged up the Ice Shoot
I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!
Parts Used:
Dispenser Door Assembly or Flapper
  • Ronald from Elkridge, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Was not getting water to the door.
Moved refrigerator out from wall, unplugged from electric, removed plate at bottom back with 1/4 nut driver, turned incoming water valve off, disconnected water line from water valve on refrigerator, removed mounting screw, remove water lines from valve and electrical plugs, set old valve aside and replace with new valve, reconnecting water lines and electrical plugs then remount bracket, reconnect water line from source, open water valve and check for leaks, replugged refrigerator and depressed the door button to check to see if working. It worked and there was not any leaks. Replaced back plate and placed refrigerator against wall. Job completed.
Parts Used:
WATER VALVE WITH GUARD
  • nancy from Mt. Washington, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench set
5 of 6 people found this instruction helpful.
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Frost In Frezer Compartment Where Chute Meets Ice Cube Maker
Removed front panel (using small screw driver) by popping it out, disconnected wire from solenoid, removed solenoid which was rusted, 3 small philip head screws held it in place insereted new solenoid,connected wire snapped front panel back in. Clapper valve closes tightly and no frost in frezzer, saved my self a bunch of money.
Parts Used:
Dispenser Door Solenoid Assembly DISPENSER LIGHT
  • Anthony from Miramar Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 21 people found this instruction helpful.
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Noise coming from rear of fridge
Remove rear plate. Remove fan bracket. Replace fan gaskets, blade and motor. Replace bracket. Replace rear plate. Very simple. Fixed the problem.
Parts Used:
BLADE CONF FAN Assembly DC Condenser Fan Motor - 12V Fan Motor Grommet
  • Edward from SILVER SPRING, MD
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
6 of 9 people found this instruction helpful.
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Water not dispensing
Moved refrigerator forward, this allowed me to work on the back panel. Unplugged the refrigerator power cord. Released all 6 screws, removed panel then release an additional screw that was holding the water valve and the two (red & blue) connectors. Then installed the new part in reverse steps. Plug the unit and job well done. I had purchase the water filter already after several minutes push for water from the dispensing front part of the refrigerator and good to go, later in the evening we notice the ice maker working fine and producing ice. Thank you parts select.
Parts Used:
WATER VALVE WITH GUARD
  • Alex from Tampa, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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All Instructions for the ZSGW420DME
76 - 90 of 599