ZSGW420DMD General Electric Refrigerator - Instructions

The first thing I did before starting the repair was watch the 2 videos. I followed the directions step by step and within an hour I had a functioning ice maker again. I had searched all over the web and the other sites were of no help. Your site really made it easy to figure out the problem and order the right parts. I now have a problem with my dishwasher so I will be back on your site soon. Thanks!

Followed the repair video, was spot on!!

Video and instructions were very thorough, but on my paticular freezer, the inside door shelves had to be removed (30 screws) to get to the face place to release the door controls. Newer models can be accessed from the front. After removing front cover, repairs were very simple. Found that the solenoid was "rusted" and would not function. Easy replacement. Order new flapper, but was not needed (have a spare now...haha). When putting back together, the door did not seal at top...had to adjust how I tightened screws (pattern - top to bottom) to keep door from "warping". Did not think that the small amount of torque on the screws could "warp" a door so easily. After re-torqueing the screws, moved the top hinge just a little and door again sealed correctly. Will keep this site "bookmarked" for all my future appliance needs. Never had customer service so thorough. Amazing that I order about 5:00 pm on a Thursday and parts were at my door just after lunch on Friday...amazing service. Thanks for the instructions, video and CS.

Just removed the filter and used my hand to attach the water filter bypass cap....did not even need to turn off the water first.

used a flat screwdriver to pop off out side cover then remove 6 screws took off plate. Pulled off the flapper and replaced. less the 15 mins and fixed the issue

Very simple, I followed instructions sent with the filter. Twisted old filter clockwise 1/4 turn to remove. Filled new filter with water, lined up arrow on filter to arrow on refrigerator, and then turned 1/4 turn counterclockwise. Filter raised and seated itself. Wiped few drops of water from refrigerator shelf.

Replaced 5/16 feeder tubing running from chiller out to base of freezer door union.

I watched the video on the PartSelect.com website and decided to give it a try. The replacement of the flapper was even easier than I anticipated! The old flapper was extremely warped and was allowing air into the freezer. I'm not sure how/why it was in that condition but I am happy to report that I have no more ice buildup. Thank you, PartSelect!

Put spring on. Hardest part is the amount of space to work in. Clean under fridge first.

Since my refrig is 18 yrs. old and I never had to replace it, took a little long to remove trim piece on the outside. After that repair went smoothly. I still have problem with water collecting inside on the bottom of the freezer, might have a leak somewhere. Ice maker is functioning correctly.

luckly i have a bit of experience in refrigeration im an hvac technician by trade. this repair was a bit tricky in that i did not know at first if it was a Temperature Sensor issue or the main control board. I had tested the defrost termination thermostat and the defrost heater and as i suspected they were ok. Next i wanted to test the thermistors (temp sensors) it is hard to find technical data on these fridges. I needed to test the thermistors resistance @ a certian temperature to ensure they were working properly but where do u get such data? I also wanted to know some information about the logic programmed into the board (i.e when do you initiate defrost etc. . .). I had no such luck so i figured since i tested the defrost heater and thermostat and they were ok and all of the evap fans and such were working i'd order a circuit board and new thermistors. Got the CORRECT PARTS from this site in 2 business days and my fridge is working great! changing the parts was really easy, figuring out which parts to change was the only difficult thing about this job.

Gently pry out switch in door jam with screwdriver and pull both connectors off and put connectors on new switch then push switch back into the hole. Looked it up on the internet and video showed how to and also had link to new part, ordered and less than a week later the fridge is bright again. I have an older freezer also and it seems that they all use the same switches. Very Very easy

Simple fix with information furnished online with the Dispenser Door Solenoid Assembly. Unplug fridge, remove selection panel by pulling out gently at the bottom until it releases then unplug the 3 connectors, remove next panel by unscrewing the 4 corner screws, then remove the solenoid by loosening the top screw and removing the two on the bottom, wipe all clean and reassemble in reverse with new solenoid hanging piston over ice door flapper lever first then sliding it into solenoid as you move it into position. Easy fix....$35 hopefully extended the life of a faithful older fridge for a few more years since it work/looks new.

The video was clear and the repair looked easy. My only problem was that the trim piece that had to be removed first was very hard to get off. I called PartSelect and ask if I was doing it correctly. (I didn't want to damage anything else) The person I talked to said that they don't provide technical service help but that he'd look at the diagram of the refrigerator to see if he could help me. He was able to confirm that I just had to apply more force to get it off. With the aid of a putty knife I was able to pry it off. After that I followed the video instructions and it was easy to make the repair. Things went back together easily and the problem was resolved.

Because of the socket design a bulb with a slender shoulder design is necessary for replacement. Replaced with the original equipment type with no problems. Just a matter of using a little finesse with the tips of your fingers to get the bulb lined up properly with the socket then turning until finger tight.