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ZSG27NGSASS General Electric Refrigerator - Instructions

All Instructions for the ZSG27NGSASS
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Tube feeding ice maker leaking.
Moved refrigerator out from wall. On the back of the refrigerator at the bottom there is a metal plate. Removed this plate with a socket wrench to expose where the end of the tube pluged in. The grommet securing the tube, white on my unit, had to be pushed up to release the old tube. I pushed the new tube into where the old one was and it self secured the tube. The other end of the grommet I pushed through the hole feeding the ice maker,first pushing out the broked part with a screwdriver,and securing that end with the attached sticky tape already attached to the grommet. I cleaned the area around the hole with alcohol before attaching the grommet.Replaced metal plate and done. No leaks.
Parts Used:
Grommet / Tube Assembly
  • Richard from The Villages, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
23 of 31 people found this instruction helpful.
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Fridge Door would not close "automagically"
I had to remove the fridge door (side by side), which took approximately 10min (most of which was retrieving the right size socket wrench from the garage). With the door removed, I could replace the broken door closing cam and door stop... with 4 screws. Not much to it. Had the door mounted back on in another 5min and that was it. :)
Parts Used:
Door Stop - Black Refrigerator Door Closing Cam
  • David from Cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
23 of 32 people found this instruction helpful.
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We Needed more food storage space.
We noticed that there was door area that could be used - so I went hunting for more shlves - Thank Yo for having them in stock....This is used for a Care Home for Multi-Handicapped ladies and their staff....Much appreciated!
Parts Used:
Refrigerator Door Shelf Bin MODULE SHELF FF Module Shelf Insert
  • Luci from Richvale, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
24 of 36 people found this instruction helpful.
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Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
Parts Used:
Micro Switch
  • Curtis from Corona, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
27 of 45 people found this instruction helpful.
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water leaking from grommet tube assembly at back of fridge
After thawing out freezer pushed water supply tube out from inside freezer diconneted the supply line from the valve assembly by pushing in the bushing with my finger and inserting the new line. Sadly that wasn't the problem!For anyone with the same symptoms of ice building up on your ice maker, to the point where it clogged the water supply line and started leaking from the grommet assembly. The problem is the valve not closing when the ice maker does not need any water. so I ordered a new valve and hopefully that will fix my problem.
Parts Used:
Grommet / Tube Assembly
  • Carlos from Whittier, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
22 of 30 people found this instruction helpful.
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Water from door dispenser had slowed to a trickle
Initially, the diagnosis arrived at through the help of the "Parts Select" website was that the valve solenoid had failed. I ordered the valve solenoid and replaced it, which was easy to do based on the video help guide located on the "Parts Select" website. But, the problem persisted. In order to verify that the new solenoid worked properly, I removed the output lines from the solenoid and breifly activated the water dispenser. Based on the significant water flow, I was convinced that the solenoid was in fact operating properly. I did not reinstall the original solenoid but I am confident that it was operating fine. So, I have a spare solenoid now. At this point, I moved downstream which took me to the water filter housing. I removed the housing from the refrigerator and reconnected it behind the refrigerator which allowed me to "play" with the assembly. I do not know what the problem was but by pressing the filter harder into the housing assembly, I could improve the water flow. I ordered the new filter housing, which comes with tubes, changed it and the water flows like new.
Parts Used:
Refrigerator Water Filter Head and Tubing
  • Richard from Mount Pleasant, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set, Wrench set
21 of 28 people found this instruction helpful.
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Frost in ice chut, flapper hanging partially open.
Removed control panel, snapped out pretty easy. Removed flapper assembly (4 small screws). My spring was broke but it ended up being the solenoid assembly after I replaced the spring, door crank, micro switch and flapper it was obvious the solenoid was hanging up. I had to go back an order it but it was at my door 2nd day (quickly). I took the time to clean the area with Tylex (some mold), and everything went in easily. I didn't really need the new flapper, crank, and micro switch but they were fairly cheap and then all is new. We use our ice dispenser a great deal so I didn't want to have to go back in and fix a part I "should have" replaced. I used Part Select for my washer motor as well. Doing both repairs myself probably saved 3 or 4 hundred dollars easily.
Parts Used:
Dispenser Door Assembly or Flapper Lamp Socket Micro Switch Dispenser Door Recess Crank Recess Door Spring
  • John from Oxford, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
36 of 74 people found this instruction helpful.
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evertthing in frige was freezing
went online to an appliance repair site and found out that this model has problems with the damper malfunctioning. went to partselect and ordered what I needed and it arrived in two days. to replace the damper you just remove the light at the top of the frige and the cover around it . the damper assembly only has 2 screws and is easy to remove.
Parts Used:
Air Inlet Cover Kit
  • justin from brownsville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
19 of 24 people found this instruction helpful.
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no problem
I had lost the provided bypass filter plug. I decided to replace it with your part.
Parts Used:
MWF BYPASS
  • William from West Union, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
18 of 21 people found this instruction helpful.
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Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
Parts Used:
Temperature Sensor
  • John from Windham, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
19 of 25 people found this instruction helpful.
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Cracked Housing Mount - water leak
Turned off the water. Removed the maintenance cover plate on the back of the refrigerator and disconnected the tubing. Removed the tubing cover plate on back of refrigerator. Removed two screws from filter hosing mount on the inside of the refrigerator and pulled the old tubing out. Simply inserted the new tubing and mounted the housing and reconnected the tubing using plumber’s pipe compound. Then re-installed the cover plates on the back of the refrigerator, installed the filter and turned on the water. It was a very easy install.
Parts Used:
MWF MANIFOLD
  • Richard from Chandler, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
19 of 25 people found this instruction helpful.
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low water flow from in door water dispenser
after changing the water filter and having no improvement. I went to the next part of the system. Turned off the water supply. I removed the bottom cover in the back of the refrigerator. unscrewed the nuts on the water supply hose from the main supply and the one going back into the fridge. moved to the inside of fridge and unscrewed two screws holding the filter mount and pulled the tubing through. Reversed my steps and the water flow was great . Thanks
Parts Used:
MWF MANIFOLD
  • kevin from summerville, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
17 of 20 people found this instruction helpful.
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The Ice Bucket Was Cracket And The Auger Also Broken.
I was able to order the correct parts . Needed my son in law (who in an engineer) to put it together. It was sort of a challenge forhim too. W the persons that I spoke to were very helpful and very nice and the parts came quickly. Thank heavens for the internet. The part that was broken was inside the freezer part of my frig.
Parts Used:
BUCKET AUGER Housing Crusher Dispenser
  • Sharon from Glendale, AZ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
18 of 23 people found this instruction helpful.
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A piece of the crusher cover broke off into the ice bin
I removed the ice bin, removed the metal rod off the bottom, unscrewed all screws holding things together and then carefully pried the crusher assembly out of the ice bin. I made the mistake of doing it when the bin was still frozen and ended up cracking it where the "clips" from the crusher are inserted. It was much easier after the bin warmed up.

Replaced and put everything back together.
Parts Used:
Dispenser Crusher Cover
  • David from Woodland Hills, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
18 of 23 people found this instruction helpful.
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Broken water line near solonoid to feed drinking water
bought an push in, in line connector and a new 5/16 plastic hose. I just replaces 2 feet of plastic hose from the selonid up an splices the hose using the connector. Worked perfect.
Parts Used:
Plastic Tubing - 5/16 Inch Union Connector - 5/16 Inch to 5/16 Inch
  • Gregory from Yucca Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
20 of 29 people found this instruction helpful.
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All Instructions for the ZSG27NGSASS
61 - 75 of 1082