Models > ZSC2000CBB02 > Instructions

ZSC2000CBB02 General Electric Microwave - Instructions

All installation instructions for ZSC2000CBB02 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the microwave repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the ZSC2000CBB02
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Microwave completely stopped working

  • Customer: Kim from Cliffside Park NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 290 of 382 people found this instruction helpful
Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.

Everything seemed to work with the controls, but when you pressed start the light would come on and nothing else. The turntable and heating system would not function.

  • Customer: Keith from Bowling Green KY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 13 of 15 people found this instruction helpful
I unplugged it, removed the outer shell with torque bits and a screwdriver, drained the main capacitor, and began debugging the circuit with my fluke multimeter, found the bad primary interlock, googled the part number, ordered the part, received it in 2 days, replaced the interlock in about 2 minutes, and put the cover back on. Fixed. Saved me about $200 over buying a new unit and was grateful for partselect's great service.

-Keith Packard

I diagnosed the problem incorrectly: based on a previous repair.

  • Customer: Ralph from Brandon FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 24 of 52 people found this instruction helpful
The old fuse is perfectly good. The new ones arrived within a day.

Broken shaft -- turn table would not turn.

  • Customer: James from OKLAHOMA CITY OK
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 10 of 11 people found this instruction helpful
Safety TORX driver removed screw. Ceramic cover removed with ease. Shaft pulled straight up and out. Broken piece not retreivable and left in base of oven. New shaft inserted over "D" stub. Ceramic cover replaced and screw tightened.

When the ceramic cover is removed, this allows the glass cover for the UV heating unit to be removed, cleaned, replaced. I recommend doing this.

No cooking Power

  • Customer: Norbert from Minnetonka MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 7 of 7 people found this instruction helpful
Had to remove outer cover (special screws involved). Found the correct part at PartSelect.Com and it arrived 3 days later as promissed.

This oven has diffcult electrical connections at switch to get disconnected. I found it easier with the sw loose and in hand so that the connectors can be released with a small screwdriver.

One has to this in order to test the part wirh an ohm meter. I found the sw did not close but remained open and thus caused the oven not to function.

Removing interconnect switch is tricky but not difficult.

Outer cover replacement is not as easy as it should be, especially the sides.

All is well and working.

Microwaves are simple devices if you are know how to read and understand schemetic diagrams.

I broke the ceramic tray on my Advantium Oven

  • Customer: Mendi from Wentzville MO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 7 people found this instruction helpful
The repair was simple -- I just placed the ceramic tray. It took longer to find the part! They had the best price, and my part came quickly!

Original part was fried

  • Customer: michelle from virginia beach VA
  • Difficulty: Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 8 of 14 people found this instruction helpful
Had to remove microwave from the wall. Then disassemble entire top assembly to get to the part. Easy enough to replace after that. Then just reassemble and reinstall. About 2hrs. total

Lack of power to unit

  • Customer: Neil from Williston VT
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
This is the second time replacing this fuse, last time was exactly one year ago. The first time I replaced it, I removed the oven from the wall & disassembled a number of things to reach the culprit. This time I left the oven mounted & was able to access the 2 grille mounting screws on the top of the grille & remove it. Next comes the black plastic air deflector held by two screws & is mounted in front & on the right, it is shown on the parts list just above part #1434. After removing it, remove the two silver cover screws in the front, this cover also doesn't have a part # but is shown to the right of part #1410. At this point you can lift this cover enough to access the fuse which is on the left & held in place by one tiny screw through the clamp at the top, (careful not to drop it when removing). PS: Don't forget to cut the power to the microwave before starting!

Microwave runs with the door open

  • Customer: Thomas from Andover NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 3 of 4 people found this instruction helpful
Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover
and test to see if that solved the problem. If so then well done!!

Oven shut down when TCO (thermostat) detected overheat. Once cutoff, it has to be replaced not reset.

  • Customer: R C from Eglin Air Force Base FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 3 of 5 people found this instruction helpful
The spacesaver is mounted over the stovetop. I removed the oven, then removed all the screws from the cover. Removed the cover and located the TCO and removed the wiring and the TCO. Ordered the part VIA internet and replaced it . It helps a little that I was Radar tec. and taught Electronics for 10 years and repaired lots of Microwaves. However anyone could do it just watch what you remove and replace in reverse order.

Microwave not heating

  • Customer: Ralph from Acworth GA
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set
  • 2 of 2 people found this instruction helpful
The GE appliance technician replaced the magnetron, HV capacitor, and diode without luck but only charged me the service call, not for the rest. He however told me the only item left would be the HV transformer. Having watched the nearly 2 hour teardown and rebuild for the parts, it gave me the knowledge needed to attempt the HV Transformer. Having received the transformer, I tore into the micro removing the old TF. To my dismay, the old TF tested good (per advice from the internet checking the prim and sec resistance values... they also came close to the new TF. So I elected to dig out the schematic and troubleshooting flowchart hidden inside my micro. All things led back to a door switch which checked bad... part which I didn't have. Reassembled micro, ordered switch from Parts Select and installed in about 1/2 hour. Micro work great now. Only if the GE tech would have followed the flow-chart! I ended up returning the HV Transformer since it wasn't used and not needed. Had to absorb shipping costs.

Interior lamp burned out

  • Customer: Patricia from Tarpon Springs FL
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 8 people found this instruction helpful
Unscrewed the vent at top of microwave exposing small access to bulb. The access to this was very limited so that was the major issue in changing the bulb. You needed small hands to do the job.

All power out. No display, not operational

  • Customer: Steven from Gardiner ME
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 3 of 5 people found this instruction helpful
Remove microwave and set on flat surface. Remove all screws on top. Remove all screws around back edge holding top on. Finally remove the screws on botton holding top on and remove top. On left side on top, remove 6 screws holding black channel in place. Also remove 3 screws holding metal top in place. Now lift black channel up and unplug 2 wires on cutout. Replace cutout and reinstall everything in reverse order. Worst part is taking microwave down and reinstalling.

after 3-4 minutes microwave display would blink and unit would just cut out.

  • Customer: Larry from Brookfield CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Wrench set
  • 3 of 6 people found this instruction helpful
This was the second time I've had to open up the microwave. 1st time display would blank out but system would continue to operate. Found solder connections on board to LED display were defective. Resoldered and unit was fine. This time I found the connection to the oven cavity temp cut-off was bad, plastic connection cover melted. When unit operated bottom lead and wire would heat up. Couldn't measure a Discernable distance so either wire or connector connection surface was not sufficient to carry the current. 1st replaced sensor still wire heated up. Replaced connector and there was no sign how heat from resistances.

Turntable did not turn when anything on top

  • Customer: Javin from Waltham MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 2 of 3 people found this instruction helpful
Turn off the circuit breaker to the microwave. Remove the 4 black wood screws that secure the microwave to the cabinet. Pull the microwave all the way out and set it on something that leaves you access to the middle access panel on the bottom. Remove the access panel on the bottom that has one screw. Unhook the 2 cables to the motor remembering which color goes where. Remove the 2 screws for the motor and replace the motor. Finish up in reverse...
All Instructions for the ZSC2000CBB02
1-15 of 32