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ZISW360DXA General Electric Refrigerator - Instructions

All Instructions for the ZISW360DXA
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Leaking water valve
Removed black cardboard covering on back of refrig with nut driver (6 screws), turned off water supply to pump, removed cooper waterline to pump with adjustable wrench, removed 1 screw holding pump to refrigerator, removed plastic waterline from pump by turning hose counter clockwise. Inserter plastic water line in new pump by screwing line in clockwise, pushed orange plastic stop around waterline into pump, connected cooper water line to pump first wrapping threads on pump with teflon plumbers tape, reinstalled pump to refrig and cardboard back on refrig with 6 screws.

One side note:.

This is the second pump which has burst at the blue plastic seam in seven years.
Parts Used:
Primary Water Inlet Valve
  • James from Centerville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Socket set, Wrench (Adjustable)
8478 of 12455 people found this instruction helpful.
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my refigerator was warm but the freezer was cold and working correcttly
I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.

After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.
Parts Used:
Temperature Sensor
  • michele from North Smithfield, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
273 of 343 people found this instruction helpful.
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Replace water filter
Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.
Parts Used:
Refrigerator Ice and Water Filter
  • Alfred from Novato, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
225 of 340 people found this instruction helpful.
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refrigerator was getting too cold
I removed the old temperature sensor by cutting the wires. I attached the wires of the new sensor with wire nuts and mounted it in the same bracket.
Parts Used:
Temperature Sensor
  • Larry from Menomonie, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
144 of 200 people found this instruction helpful.
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Sticking Light Switch
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.
Parts Used:
Light Switch
  • Jonathan from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
117 of 145 people found this instruction helpful.
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Evaporator motor sounded like wind in the trees howling
I had to remove all of the shelves.....part of the ice maker.....the rear cover over the freezer coils.....There were two wires that came from the back of the freezer that were also incorporated with the fan motor plug from the factory....This caused me to cut all of the wires from the new motor and soider them to the existing plug and shrink wrap the connections. If GE would have supplied two new ends I could have cut only those wires added the ends and inserted them into the new motor plug thus eliminating an extra hour and a soildering iron,,,,In my case not a big deal however not a project for those who have trouble with repairs using these type of tools.
Parts Used:
Evaporator Fan Motor
  • DOUG from MARYSVILLE, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
111 of 137 people found this instruction helpful.
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Water dispenser did not work (ice-maker did work)
This is a side-by-side frige with water and ice dispenser in the left freezer door. I first checked for possible water line freezing in the freezer door or in the water chiller area (behind the vegetable drawers) as described in e-articles I had read, but this did not appear to be the problem. I found two solenoid valve pairs; one that routes dispenser or ice-maker water to the filter and the other that routes the water to the end device. I ran a couple of tests on the solenoid valves and found that the first inlet valve that sends water to the filter did not work, but the second valve that relays the water to the dispenser was still working. By temorarily connecting the wiring for the dispenser solenoid to the functioning ice-maker solenoid, I confirmed that the wiring and switch were working properly and that the problem must be the solenoid itself (it also still hummed when the dispenser button was pressed). The entire quad solenoid valve assembly can be pulled out after removing the one hex-screw on the back of the frige (the assembly is all held together with a bracket). I disconnected the wiring connector to the solenoid valves. I disconnected the plastic water tubing by pushing it toward the fitting and then depressing the tubing inlet ring to release the tubing. I removed the two screws holding the solenoid valve and replaced it.
Parts Used:
Primary Water Inlet Valve
  • Alan from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
90 of 105 people found this instruction helpful.
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Warm freezer and no ice
This story starts with a GE side-by-side refrigerator that has always had wide temperature swings and a temperamental water dispenser. The ice maker was not making ice, and the built in digital thermometer showed it was running warm. I suspected that the heat exchanger was full of dust and so looked there. What I found was that the condenser tank was hot to the touch and the fan wasn’t running. As an experiment, I aimed a fan at the it for a while I saw that the freezer temperature dropped back to normal.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
Parts Used:
DC Condenser Fan Motor - 12V
  • Paul from Suwanee, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
94 of 125 people found this instruction helpful.
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
Parts Used:
Ice Maker
  • Gerald from Benicia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
89 of 122 people found this instruction helpful.
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Ice maker stopped working
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
Parts Used:
Ice Maker
  • Dan from West Bloomfield, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
82 of 109 people found this instruction helpful.
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broken ice maker part
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Parts Used:
Ice Maker
  • Laura Beth from Mandeville, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
76 of 99 people found this instruction helpful.
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fan not running
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often
Parts Used:
DC Condenser Fan Motor - 12V
  • Ray from Bensalem, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
74 of 102 people found this instruction helpful.
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The evaporator fan motor stopped running, freezer was warmer than normal
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
Parts Used:
Evaporator Fan Motor
  • David from Romeo, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
65 of 87 people found this instruction helpful.
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fridge side freezes some items
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.
Parts Used:
Temperature Sensor
  • Anthony from Murfreesboro, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
54 of 75 people found this instruction helpful.
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freezer cold / fridge warm
put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go
Parts Used:
Temperature Sensor
  • Mark from Mancos, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
46 of 54 people found this instruction helpful.
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All Instructions for the ZISW360DXA
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