ZISB420DMC General Electric Refrigerator - Instructions

I have a GE Profile French door refrig. It's only about 4 yrs old and the defroster stopped working. I read the other repair stories and was able to narrow it down to either the temp sensor, defrost timer, or main board. The refrig section was up to about 47 degrees and freezer was around 25. I could tell it was trying to cool but couldn't. So I tried the temp sensor first. I cut and spliced the new sensor on the outlet of the Evap. Coil and it took about 15 mins. Turned refrig back on and waited. The coil started to ice over after about 5 hrs I left the back panel off so I could see if and when then heater kicked on. After about 8 hrs I looked in and saw a faint glow and water trickling down and running out the drain. Turned out the sensor was bad and wasn't telling the main board it needed to defrost. I would try the sensor if you are having the same issues before spending a lot of money on the main board, defrost heater and or timer.

Went well. Changed the Ice Maker and then the Water Valve. All good and it is making ice.

It was amazing , i didn't know how to repair , i had. Insurance from choice home warranty but they say it is not covered , i was upset with them . But i get partselect .com . It is very easy, i tell my problem they tell what parts i need and also saw me video how to install it , i just did with a screw driver in 15 minutes . It was wonderful experience and a lot lot easy then what i thought. Thanks to partselect team and webside.

There were only 3parts listed to check omed out the defrost heater and thermostat ....thermistor checked bad ordered replacement took less than 2 minutes to replace after I defrosted it again runs fine

Adding a small amount of water to the filter would resolve the problem for a week or two. So, I thought this was an issue with the filter and decided to try the bypass cap to help zero in on the problem. The bypass cap had no instructions concerning the need for O ring so it was trial and error. The O ring was not needed. After installation of the bypass cap, no water flow resulted and I had to replace the filter. Intermittent problem continues.

Exactly as the instruction video said. I could have done it without the instructions but I would not have cut a piece off the two water lines and possibly had problems down the road. Also, I may not have figured out the easy way to remove the two lines from the valve body. I believe this is my 3rd time using your process and it's absolutely the best. I won't go anyplace else. Next project is probably replacing the ice maker.

We watched the video on your web site and was very helpful. We ordered the part from your site was here very quickly. It took us about Fifteen minutes to replace. Saved us alot of money. Thanks so much for all your help.

it was easy the only thing was i had to cut old harness to remove 2 wires that went to coil that had to go back in the new harness other then that a peice of cake.

Watched à video provided at your website. Removed te cover then removed 4 screws holding the control panel' snapped out the old flap and inserted the new one.

First, I replaced my water filter but when it didn't work I googled the problem and the most advice I found was the double outlet water valve must be bad. SO I ordered the parts thru parts select. But when I installed the valve, the water dispenser still didn't working. I went back to parts select website and to see if somebody had the same problem. A gentlemen posted that if the water line is frozen, no water will come out. So I defrosted my refrigerator and turned it on again and it finally work. So now, I wasn't sure if the REAL problem I had was just frozen line or a bad valve. I decided to keep the water valve since my ref was almost 10yrs old. (But I still don't know why my water line froze.)

I had to defrost the freezer to free the icemaker. After that the installation was plug and play with two small exceptions: 1) I had to file down the width of the left hand tine of the old stripper so that it would fit the new icemaker, and 2) the motor housing of the new icemaker was slightly wider than the old one. It fit, but just barely. But I'm back in the ice again, no dripping water, all is good.

My refrigerator was making a high pitched kind of howling noise. The PartSelect symptom that was closest was “unusual noise” and when I clicked that it said the evaporator fan motor fixes the symptom 32% of the time. Since my freezer fan speed sounded like it was constantly changing I went ahead and bought one which PartSelect delivered promptly. The installation video was great and although my freezer was not identical to the one in the video, the video was still very helpful. The only thing it didn’t say was how to tell if my freezer motor was the one with the thermistor although I suspect that they all are and that PartSelect is simply trying to save us money by showing us how to splice in a motor without a thermistor. Anyway, since I would have had to disassemble the freezer before buying the part to find out for sure, I just bought the one without the thermistor. This just meant I had to splice the new motor in, just like in the video. I think I would have preferred buying the motor with the thermistor even though it was more expensive. In the end my problem is solved so I’m happy. This is the third time that I’ve had to repair this GE refrigerator and PartSelect has been a valuable resource each time.

The repair is easy enough, only problem I had was that I ordered the wrong part initially. Unfortunately, on the parts schematic there are two different parts listed and I didn't realize it. I did not look at my water valve prior to ordering, and naturally ordered the wrong one. One good thing, with the wrong part, there is a video showing the repair which I had watched. When I got the right part, the repair was basically the same as the video.

The parts fit perfectly, and the on-line video helped me determine how everything fit back together. Thanks,Rudy

I researched the issue on line and replaced the microswitch. I didn't test the part since it was so inexpensive and the whole process only took me about 15 minutes to complete. I didn't know "where" the microswitch was located until I watched your video, a very helpful tool. Thanks PartSelect, the part arrived 3 days after I ordered it.Mike in Spokane, WA