Models > ZGU384NSM2SS > Instructions

ZGU384NSM2SS General Electric Cooktop - Instructions

All installation instructions for ZGU384NSM2SS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the ZGU384NSM2SS
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Grate Foot had worn out

  • Customer: Kathryn from Star City AR
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 9 people found this instruction helpful
A rubber grate foot on my range top had worn out. I pulled the worn foot out and installed the new grate foot with no tools or accessories. Good as new! Now I don't have to worry about the grate scraping my range top and scratching the paint. I also ordered extras so I won't have to wait if another wears out.

feet keep falling off

  • Customer: Richard from Stratham NH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 2 of 3 people found this instruction helpful
Inserted the grate foot into the spot provided; after consulting the parts manuel to insure I was using the proper procedure.

I do use silicone to help hold the foot but it still won't hold

After my housecleaner had been here, I noted that 2 of the little rubber feet were missing from the top grates.

  • Customer: Anne from Jacksonville FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 1 of 1 people found this instruction helpful
I was pretty upset as the grate wobbled, so I went on line and looked for GE Profile parts. To my amazement, I found the little rubber feet quite easily, and within 2 days they were here at my home. I simply had to stick them in the holes; however, I noted that they did not fit real tight, so I removed them and shot a little glue on them, and they have been in place ever since. Thanks to you guys, I am a happy camper now!!!

very easy

  • Customer: ROBERT from CYPRESS TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 1 of 2 people found this instruction helpful
there were no grate pads so it was easy to add them.

Igniter on one burner wasn't working consistently

  • Customer: Anthony from Orlando FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 1 of 2 people found this instruction helpful
Fairly easy repair. Remove the grate, then remove the loose fitting burner assemblies. Unscrew 5 screws using Torx (star) screwdrivers - 3 along the ring top and 2 on the inside flat portion of the ring. You'll need 2 different size Torx screwdrivers. Once the screws are removed, lift that piece. It may be stuck from years of baked-on spills, but there's nothing else mechanically holding it. pull off the electrical lead, which is just held with a compression fitting. Use needle-nose pliers to pull off the C-clip holding the igniter in place. Careful not to lose the little spring that the C-clip holds in place, though it's not really under a lot of tension. Change out the igniter and reassemble everything. I used the pliers to push the clip back in place. All set - works like new.

Rubber Grate foot worn or missing.

  • Customer: Terry L from Puyallup WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 1 of 2 people found this instruction helpful
Replaced worn or missing Grate Foot with new ones. Took less than 5 minutes.

Grate foot bdroke off allowing grate to scratch cooktop

  • Customer: John from Tijeras NM
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 1 people found this instruction helpful
Used scribe to remove grate foot plug still in grate inserted new foot.

The Grate foot is to big for the hole.

  • Customer: Harold from Broadalbin NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 1 people found this instruction helpful
I had to drill the hole to a larger size to enable the foot to fit.

The Grate Foot was deteriorated on several sections for my cook top. The hardest part was finding the right part.

  • Customer: Chelagh from Fredericksburg VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 2 people found this instruction helpful
Nothing technical.

Leaking from front door

  • Customer: Gene from Simi Valley CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 7 people found this instruction helpful
First remove the screws around the inside perimeter of the door. These require a special hex driver. Take off the inside plastic liner of door.
Peal off the old Insulation Foam Strip and replace it with the new strip in the same location. Make sure the wires are off to the right side. Replace the door plastic liner. Done. The Insulation Foam Strip really acts more like a loose gasket to keep spashing from creeping under the door and drippin out on the floor.

Missing grate foot.

  • Customer: Barbara J from Sweetwater TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Ordered by phone parts & very pleased with all of transaction.

the grate foots came off

  • Customer: Sandra from Watertown MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
put it in but it keeps falling out. they're made narrower than my oven grate.
All Instructions for the ZGU384NSM2SS
1-12 of 12