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ZGU384NSM2SS General Electric Cooktop - Instructions

All Instructions for the ZGU384NSM2SS
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Grate Foot had worn out
A rubber grate foot on my range top had worn out. I pulled the worn foot out and installed the new grate foot with no tools or accessories. Good as new! Now I don't have to worry about the grate scraping my range top and scratching the paint. I also ordered extras so I won't have to wait if another wears out.
Parts Used:
Grate Foot
  • Kathryn from Star City, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
24 of 30 people found this instruction helpful.
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Igniter on one burner wasn't working consistently
Fairly easy repair. Remove the grate, then remove the loose fitting burner assemblies. Unscrew 5 screws using Torx (star) screwdrivers - 3 along the ring top and 2 on the inside flat portion of the ring. You'll need 2 different size Torx screwdrivers. Once the screws are removed, lift that piece. It may be stuck from years of baked-on spills, but there's nothing else mechanically holding it. pull off the electrical lead, which is just held with a compression fitting. Use needle-nose pliers to pull off the C-clip holding the igniter in place. Careful not to lose the little spring that the C-clip holds in place, though it's not really under a lot of tension. Change out the igniter and reassemble everything. I used the pliers to push the clip back in place. All set - works like new.
Parts Used:
Top Burner Igniter
  • Anthony from Orlando, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
5 of 6 people found this instruction helpful.
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After my housecleaner had been here, I noted that 2 of the little rubber feet were missing from the top grates.
I was pretty upset as the grate wobbled, so I went on line and looked for GE Profile parts. To my amazement, I found the little rubber feet quite easily, and within 2 days they were here at my home. I simply had to stick them in the holes; however, I noted that they did not fit real tight, so I removed them and shot a little glue on them, and they have been in place ever since. Thanks to you guys, I am a happy camper now!!!
Parts Used:
Grate Foot
  • Anne from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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feet keep falling off
Inserted the grate foot into the spot provided; after consulting the parts manuel to insure I was using the proper procedure.

I do use silicone to help hold the foot but it still won't hold
Parts Used:
Grate Foot
  • Richard from Stratham, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Rubber Grate foot worn or missing.
Replaced worn or missing Grate Foot with new ones. Took less than 5 minutes.
Parts Used:
Grate Foot
  • Terry L from Puyallup, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Rubber grate foot failed
Cut off approx. 1/8" in length for correct fit.
Parts Used:
Grate Foot
  • Gary from HENDERSONVLLE, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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The Grate foot is to big for the hole.
I had to drill the hole to a larger size to enable the foot to fit.
Parts Used:
Grate Foot
  • Harold from Broadalbin, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
1 of 2 people found this instruction helpful.
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very easy
there were no grate pads so it was easy to add them.
Parts Used:
Grate Foot
  • ROBERT from CYPRESS, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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The Grate Foot was deteriorated on several sections for my cook top. The hardest part was finding the right part.
Nothing technical.
Parts Used:
Grate Foot
  • Chelagh from Fredericksburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 3 people found this instruction helpful.
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Grate foot bdroke off allowing grate to scratch cooktop
Used scribe to remove grate foot plug still in grate inserted new foot.
Parts Used:
Grate Foot
  • John from Tijeras, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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Leaking from front door
First remove the screws around the inside perimeter of the door. These require a special hex driver. Take off the inside plastic liner of door.
Peal off the old Insulation Foam Strip and replace it with the new strip in the same location. Make sure the wires are off to the right side. Replace the door plastic liner. Done. The Insulation Foam Strip really acts more like a loose gasket to keep spashing from creeping under the door and drippin out on the floor.
Parts Used:
Grate Foot
  • Gene from Simi Valley, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
1 of 9 people found this instruction helpful.
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Missing grate foot.
Ordered by phone parts & very pleased with all of transaction.
Parts Used:
Grate Foot
  • Barbara J from Sweetwater, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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the grate foots came off
put it in but it keeps falling out. they're made narrower than my oven grate.
Parts Used:
Grate Foot
  • Sandra from Watertown, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Grate Foot Have 8 For My Stove And One Breaks Every Now And Then
This was and always will be an easy fix, all I have to do is get my ice pick and pick the broken rubber part stuck in the hole if it does not break clean and fall out. Not much more I can say about this simple problem.
Parts Used:
Grate Foot
  • Lee from Kenner, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the ZGU384NSM2SS
1 - 14 of 14