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ZBD3900C00SS General Electric Dishwasher - Instructions

All Instructions for the ZBD3900C00SS
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The rollers on the upper rack broke
There are eight guides that hold the rack rails in place. Use a Phillips screwdriver to remove the top two guides on each side in order to remove the rack from the dishwasher. The plastic axles on the rack and the rollers snap on. Use the hammer and punch to bend the metal clip on one end of the rail. Remove the plastic end piece then slide the rollers out. Place two new rollers in the rail and put the plastic end piece on. Use the hammer and punch to bend the metal clip back into place. Snap the rails on the rack and set the rack on the guides in the dishwasher. Replace the top guide using the screwdriver, you will have to twist the rails in order get them in between the
guides.
Parts Used:
Upper Roller and Axle - Kit of 4
  • Carl from Fairfield, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
542 of 569 people found this instruction helpful.
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Lower rack wheel was melted
Unsnapped clip,and moved it 90 degrees. Slip wheel and clip off. Installed clip on new wheel. replaced new wheel. The wheel did not come with a new clip and was not suggested on the parts list. The existing clip was still OK but if it was not, I would have had to order a clip and wait. All in all, a good experience.
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • Mark from Huntingdon Valley, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
520 of 541 people found this instruction helpful.
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Wheel broken off bottom rack
Open the tiny plastic package in inserted the wheel onto the "axle". Opened the dishwasher, pulled out the bottom rack and snapped the wheel onto the rack. Done!
Parts Used:
Lower Front Dishrack Wheel
  • Julie from Maumee, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
500 of 514 people found this instruction helpful.
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The rear wheels were missing on the lower rack.
The wheels came with a clip on part that clipped to the rack and the wheel snapped into that clip. I am a woman and it was easy for me to do. Thanks to Parts Select for being an easy to use and navigate site, for quick shipment and for good directions with the parts. Sincerely, Teresa from Alabama.
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • Teresa from Phenix City, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
474 of 486 people found this instruction helpful.
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Broken upper rack roller, rack kept falling off the track
Used the pliers to remove the broken roller. It came off in pieces. Slid new one on.

Cap on end of roller track was a bit of a challenge. It sort of twists & pulls off.
Parts Used:
Upper Roller and Axle - Kit of 4
  • Doug from Columbus, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
396 of 404 people found this instruction helpful.
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Rollers fell off lower rack of dishwasher.
First removed four old wheels. then attached four new wheels to lower rack by pressing into slots.
Parts Used:
Lower Front Dishrack Wheel
  • Lloyd from The Villages, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
369 of 371 people found this instruction helpful.
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The stud assembly in the middle of each wheel no longer stayed inside the wheel.
Just pulled off the old wheel. I just had to push in the stud to the wheel and pushed it on to the rack of the dishwasher. Very easy repair! Only disappointing part was that it bothered me to have to purchase the stud with the wheel. I was told they only came as the set. I only needed to purchase that inside stud. My wheels were fine.
Parts Used:
Lower Rack Wheel Kit - 8 Pack Lower Front Dishrack Wheel
  • Wendy Baldwin from Stowe, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
376 of 394 people found this instruction helpful.
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Rack falling off of upper slides
1. I removed the plastic stops from the ends of the upper rack slides.
2. Removed the upper rack.
3. Unclipped the old rollers from the rack.
4. Clipped the new rollers onto the rack.
5. Made a grunting noise so the wife could hear.
6. Walked away
Parts Used:
Upper Roller and Axle - Kit of 4
  • Eric from Centreville, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
224 of 296 people found this instruction helpful.
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Dishwasher wouldn't fully drain
I removed the four screws holding the screen and molded plastic cage inside the rear of the dishwasher to expose the check valve assembly. I then unscrewed the piston and nut assembly with my hand and replaced it with the new one. I found that the rubber cone shaped valve on the old piston and nut assembly was entirely disintegrated. This easy repair solved the problem.
Parts Used:
Piston and Nut Assembly
  • Dan from Minnetonka, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
189 of 204 people found this instruction helpful.
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wheel replacement
Pulled the end cap off and replaced the wheel.
most of the parts were for future repairs
Parts Used:
Lower Rack Wheel Kit - 8 Pack Upper Roller and Axle - Kit of 4 RACK SLIDE END CAP Lower Front Dishrack Wheel
  • michael from perry hall, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
235 of 436 people found this instruction helpful.
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wheels were worn out and kept falling off
popped old wheel off popped new one on
for the rack roller i took the ends off and slid old rollers off then slid new ones on.
Parts Used:
Upper Roller and Axle - Kit of 4 Lower Front Dishrack Wheel
  • JOHN from PURCELLVILLE, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
78 of 83 people found this instruction helpful.
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Noticed a small seepage of water at the lower corners of the dishwasher door. Gasket had become hard and unpliable. Bottom part of gasket had come out of channel and would not stay in place.
I had replaced the door gasket a few years earlier and had difficulty fitting the gasket around the bottom corners. This time I removed the plastic inner door panel for complete access to the gasket channel. I opened the new gasket package and let it stand unrolled overnight to remove the kinks. Once the old gasket was removed I took a thin piece of wood wrapped with a cloth to clean out the gasket track. The gasket snaps in easily. Be careful not to over stretch the gasket around the bottom corners. The curve of the gasket will resemble the curve of the door panel when set correctly. This is where I had trouble earlier when I tried to set the gasket in the channel with the door panel still attached. It is much easier to do this with the door panel removed.
Parts Used:
Door Gasket - White Gasket Insert
  • Joseph from Spartanburg, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
69 of 79 people found this instruction helpful.
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Dishwasher leaks from bottom of door......when operated.
Removed 7 screws holding "inner door" in place ( note: 2 bottom screws are different than the rest...keep separate).....remove rinse aid plug....press "tabs" inward to release rinse aid container. ( in this instance....the gasket had failed...which was "part" of the reason dishwasher was leaking during operation)

install new rinse aid container ...making sure that "trip arm" is positioned correctly........and press into place. ( Tabs should expand when container is properly positioned...creating a tight seal).....reuse old rinse aid filler plug.

Replace "inner door" cover....tighten screws.....

remove faulty tub corner baffles....place new ones in corresponding positions ( the baffles form a suction .....to stay in place....no adhesive needed)

Close door and operate as usual........no more leaks!

This is a super easy "no brainer"...that would have cost about half the price of a new dish washer ...had I hired a "professional" to do the repairs!!!!
Parts Used:
Corner Tub Baffle - Lower Left Corner Tub Baffle - Lower Right Rinse Aid Injector Container With Gasket
  • Richard from Pattonsburg, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
52 of 60 people found this instruction helpful.
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Basket was lost
Opened package from Parts Select.
Removed Silverware basket from package.
Opened Dishwasher.
Inserted Silverware Basket in rack.
Closed Dishwasher.
Discarded shipping package.
Told wife I fixed Dishwasher.
Sat down & had a beer.
Parts Used:
Silverware Basket (Grey)
  • Joseph from Elmendorf, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
49 of 52 people found this instruction helpful.
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Motor was getting noisier every time we used the dishwasher. We knew it was just a matter of time before it totally quit.
The most difficult part was removing the dishwasher from below the counter. Once that was complete, I simply turned the washer onto it's front surface to access the pump easier. Simply disconnected the electrical connectors, loosened the three hose clamps holding the hoses to the pump. Lastly removed a stiff arm bracket holding the pump. Reversed the order to install the new one using a longer bracket provided with the new unit. Hooked up the electrical connections last and slid the washer back in place. The washer runs like new now and is not making noise. The replacement part was a perfect match.
Parts Used:
Motor and Pump Kit
  • Glenn from Clemmons, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
48 of 51 people found this instruction helpful.
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All Instructions for the ZBD3900C00SS
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