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WWSE5240G1WW General Electric Washer - Instructions

All Instructions for the WWSE5240G1WW
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Washing Machine was not draining water from tub.
1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)
2. Removed the 2 bolts holding the Pump/Motor assembly to the machine.
3. Removed both hose clamps on the Pump/Motor assembly and removed Pump.
4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps.
5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump.
6. Plugged in the washing machine and everything worked.

NOTES:
1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine.
2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...
Parts Used:
Pump to Tub Inlet Drain Hose Drain Pump and Motor Assembly
  • Gerald from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
300 of 327 people found this instruction helpful.
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washing machine would not go through all cycles or agitate
After removing frt panel which prys off I checked for anything obvious like a loose belt. Then I jiggled the magnet switch located on the inside of the loading cover. I saw the machine start agitating the it stopped again when I stopped touching it. I ordered the new part and spliced it in with the wire crip tool. Now the machine is A ok.
Parts Used:
Lid Switch with Wire Harness
  • Brian from Millerplace, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
226 of 285 people found this instruction helpful.
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machine would not drain all other functions seemed o.k
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.
Parts Used:
Drain Pump and Motor Assembly
  • douglas from danby, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
85 of 87 people found this instruction helpful.
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broken drive belt
To diagnose, first I unhooked the washer: power, water supply, and drain pipe. I then slid the washer out, laying it on its front. With nutdriver, I unscrewed two screws that held the other end of the drain tube and removed it completely. Then, again with the nutdriver removed 4 screws from the back near the legs, two in between the legs in the middle, and approx. 4 to 6 on the bottom. This let me pull the bottom off partially to access the motor area. (I did did not take the bottom completely off, only about 2/3 off and let it bend over, as it was flexible tin) The belt was broken. After receiving the new belt, I positioned it between the pulley and the motor and between the drum and the big pulley. Then I rotated the big pulley, pulling the belt onto it as I rotated. At the same time, as I rotated, I pulled the other end of the belt on to the little pulley. Once it was on, I would put pressure on it as I turned the pulley, to jump the belt to the appropriate grooves on the little pulley. Note: the replacement belt had been modified, so it had one less groove than the pulley. I would have known this if I had read the insert that came with the belt first! Anyway, this was not a problem, only a design change. Also it was important to start the belt on the inside, so if it slipped, you didnt loose your bite. Total diagnostic, repair, and reassembly time: 30 minutes plus or minus. I had read other online forums that said you had to loosen the motor, etc. And I do know some type of a belt installation tool was offered on line, but I got along fine with my installation method. An extra set of hands would have been helpful, but not necessary.
Parts Used:
6-Rib Drive Belt
  • jon from barry, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
91 of 110 people found this instruction helpful.
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Blades broken off agitator
Simply put hands, one under each side of the agitaror and pulled up. The part snapped off very easily. I then placed the new part in the tub and pressed down. Extremely easy, should have done it sooner!
Parts Used:
Dual Action Agitator
  • Michael from Itasca, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
69 of 81 people found this instruction helpful.
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Pump and Motor Assembly began leaking and then seized.
First I removed the front panel by prying it forward with a Screw driver away from the side panels at the top (wrap a shop rag around the Screw driver to keep from scratching the paint). Once you have the panel pried loose at the top ... lean it forward until you can lift it off the tab type hooks at the bottom.
I next unplugged the wires from the motor. The orginal motor had three wires ... two on top and one on the left side. The one on the side is a ground wire for the open frame motor. The replacement motor is sealed and does not require this wire. Just leave it unplugged when the new one is installed.
Next I removed the inlet hose that attaches to the back of the pump. Remove it by loosening the hose clamp and removing it from the bottom of the tub, leaving it attached to the back of the pump. It is much easier to remove and transfer to the new pump once it is out rather than fight with the spring type clamp on the back of the pump in the close quarters inside the machine.
Next I removed the outlet hose from the top of the pump. Squeeze the spring clamp with Pliers and work it up and off the pump.
Now I just used a Socket to remove the two bolts holding the bracket to the inside front of the machine and removed the assembly.
I now removed the inlet hose from the back of the old pump. Just squeeze the spring clamp with Pliers and work it up the hose and off the pump. Transfer the hose to the back of the new pump reusing the same clamp.
I now bolted the assembly back into the machine, reattached the outlet hose to the pump, and then reattached inlet hose to the bottom of the tub. All that was left to do was plug in the two wires to the top front of the pump motor (as I mentioned earlier, leave the side wire from the old pump unplugged as it is not needed on the new one). I then ran the machine for a few moments with the front off to check for any leaks and then put the front panel back on.
The whole replacement cost about $50 and took barely 15 min. from start to finish. The machine now works perfectly.
Parts Used:
Drain Pump and Motor Assembly Tub Dampening Strap
  • Michael from Alexandria, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
51 of 56 people found this instruction helpful.
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Washing Machine would not balance on spin cycle
I replaced the work tub dampening strap because that what everyone recommended to replace for this problem. However the purpose of these straps is to dampen the agitation cycle and they have nothing to with the spin cycle at all. the balance ring assembly had been rubbing on the outer tub so I decided to replace it because of a "balance issue". However the ring is liquid with baffles to counter balance the load as it spins and it still had the liquid inside of it so it was actual not needed. What fixed my issue was I found a bolt laying at the bottom of the washer. This bolt was one of the 4 bolts that hold the outer tub to the metal support. When it feel out the tub was only held in at 3 points not the needed 4. This allowed it to rock a bit in the high speed spin and you thought it was going to fly into a 1000 pieces. I replaced the bolt and other parts since I had paid for them and everything works great now.
Parts Used:
BAL RING Assembly Tub Dampening Strap
  • Jarid from Louisville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
56 of 78 people found this instruction helpful.
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Washer wasn't filling with cold water.
I think finding the tools to do the repair took longer than the actual repair!

After unplugging the machine, turning off the water and disconnecting the hoses~ All I had to do was remove the top front panel~ I think that was 3 screws; remove the old part~ 2 screws, disconnecting a hose, and unplugging the 2 connections; put in the new part~ reconnecting the hose, 2 screws, plugging in the two connections; put the front panel back on~ 3 screws; reconnect the hoses, turn the water back on, plug the machine back in then tested it and it worked perfectly!

When the kids got home from school and I told them I fixed it they high fived me and said, "Way to go Mom!"
Parts Used:
Dual Water Inlet Valve
  • Mary from Hellertown, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
46 of 49 people found this instruction helpful.
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Valve was dripping cold water when washing machine was not running.
Took 4 screws off of face plate, exposed valve, unplugged power supply, removed wire harnesses to hot cold valves, removed hot and cold water hoses from back of washing machine, removed two screws holding valve body to washer,put new valve in and reversed procedure. ta da!!!!!!!!!!
Parts Used:
Dual Water Inlet Valve
  • Jerry from Rogers, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
38 of 40 people found this instruction helpful.
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washer didn't spin & water would not pump out
removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.
Parts Used:
Drain Pump and Motor Assembly
  • Ken from West Monroe, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench set
34 of 39 people found this instruction helpful.
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Broken belt.
Used 1" puddy knife to depress spring loaded retainer tabs. Front panel is removed by prying the top of the front panel away from the machine. Lift front panel to release bottom from machine. Set panel aside. New belt is installed by placing it on the drive pulley and then rolling belt onto the motor pulley. Rotate the motor by hand while moving belt so it is properly seated on pulley.
Parts Used:
6-Rib Drive Belt
  • Mike from Meridian, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
33 of 37 people found this instruction helpful.
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Broken Support Tab
Removed front cover, lifted lid. Unnapped the broken tub cover pulling the tub forward to allow the old cover to clear the rear of the housing/top. Installed the new tub cover by once again doing the same thing and carefully snapping it into place. Reconnected the rubber sping offloads, lowered the top and reinstalled the front cover..ready to run.
Parts Used:
Tub Cover - White
  • David from Rancho Cucamonga, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
30 of 42 people found this instruction helpful.
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Washer drum would not spin, broken belt
I used a butter knife to pop plastic clips that hold the front panel to the top panel, one clip on each side of front cover. I never thought the new belt was going to fit, it barely fit on the big pulley, much less around the small pulley too. It needs to be stretched a lot to get it on.. but it will fit :)
Parts Used:
6-Rib Drive Belt
  • Eric from Bel air, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
20 of 22 people found this instruction helpful.
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Unit Would Agitate But Not Spin
First release pressure clips on the top front to release the front cover. (Slid screw driver between top and and front cover). Disconnect connectors to motor. Remove 4 nuts with socket set. Install belt on motor first then while holding belt to flywheel work around to install. Note: the drum will not take off right away, it will wait a short while then start and will increase in speed step by step.
Parts Used:
Motor and Inverter Assembly
  • ANDREW from LAUDERHILL, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
36 of 75 people found this instruction helpful.
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washer failed to drain water from machine
1) Disconnect power
2)remove front panel
3) remove screws and take hoses off
4) remove & replace water pump
:) YAY. all done
Parts Used:
Drain Pump and Motor Assembly
  • Kristy from Boca Raton, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
17 of 19 people found this instruction helpful.
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All Instructions for the WWSE5240G1WW
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