Models > WTW5500XW3

WTW5500XW3 Whirlpool Washer - Overview

Sections of the WTW5500XW3

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Manuals & Care Guides for WTW5500XW3

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Lid Latch Assembly – Part Number: W10404050
Lid Latch Assembly
★★★★★
★★★★★
(36)
PartSelect #: PS3497627
Manufacturer #: W10404050
The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
$47.84
  In Stock
Washer Drive Pulley – Part Number: W10721967
Washer Drive Pulley
★★★★★
★★★★★
(21)
PartSelect #: PS10057144
Manufacturer #: W10721967
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
$54.38
  In Stock
Drive Belt – Part Number: WPW10006384
Drive Belt
★★★★★
★★★★★
(20)
PartSelect #: PS11747978
Manufacturer #: WPW10006384
The main drive belt is designed to ride on the pulley until the basket gets up to speed.
$19.71
  In Stock
Drive Hub Kit – Part Number: W10528947
Drive Hub Kit
★★★★★
★★★★★
(25)
PartSelect #: PS6012095
Manufacturer #: W10528947
This drive hub kit (part number W10528947VP) is for washers. Drive hub kit W10528947VP connects the spin basket to the spin shaft that spins the basket. The kit may include multiple parts; refer to...
$33.94
  In Stock
Tub Centering Spring - 2 Pack – Part Number: W10400895
Tub Centering Spring - 2 Pack
★★★★★
★★★★★
(10)
PartSelect #: PS3497596
Manufacturer #: W10400895
Tub centering spring
$7.88
  In Stock
Suspension Rod Support – Part Number: W10440729
Suspension Rod Support
★★★★★
★★★★★
(21)
PartSelect #: PS3502189
Manufacturer #: W10440729
These parts are the replacement suspension rod supports for your washer. They are made of plastic and are approximately 1 ½ inches in diameter. This package will come with an 8-piece set of suspension...
$6.88
  In Stock
Washer – Part Number: WP3949550
Washer
★★★★★
★★★★★
(1)
PartSelect #: PS11742027
Manufacturer #: WP3949550
This part goes on the agitator retaining bolt.
$7.69
  In Stock
Screw – Part Number: WP488729
Screw
★★★★★
★★★★★
(1)
PartSelect #: PS11742721
Manufacturer #: WP488729
Metallic screw that is less than an inch long. Does not include the plastic washer.
$7.91
  In Stock
Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(1)
PartSelect #: PS385132
Manufacturer #: 72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is...
$8.00
  In Stock
Shift Actuator - 120V 60Hz – Part Number: WPW10006355
Shift Actuator - 120V 60Hz
★★★★★
★★★★★
(26)
PartSelect #: PS11747977
Manufacturer #: WPW10006355
This part changes the transmission from agitation to spin mode. This actuator is for washers. Actuator shifts the splutch and monitors the position of the splutch.
$73.40
  In Stock
D-Shaped Knob Insert – Part Number: WP8536939
D-Shaped Knob Insert
★★★★★
★★★★★
(2)
PartSelect #: PS11746209
Manufacturer #: WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
$11.10
  In Stock
Lid Latch Strike – Part Number: WPW10240513
Lid Latch Strike
★★★★★
★★★★★
(8)
PartSelect #: PS11750882
Manufacturer #: WPW10240513
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, you...
$44.48
  In Stock

Questions And Answers for WTW5500XW3

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8 questions answered by our experts.
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Nadira
December 11, 2019
My washer stopped in mid cycle. It wont lock and it seems to be stuck on one setting which is drain and spin. When i try to change the settings it makes a beeping noise i've tried numerous times cutting the power back on and off. All the lights are not lighting up like they used to
For model number WTW5500XW3
PartSelect logo
Hello Nadira, thank you for writing. This sounds like a faulty Lid Latch Assembly, part number PS3497627 for your model washer. Good luck with your repair!

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Latch
February 26, 2020
My washer goes through all the steps in performing a wash. The clothes are sopping wet at the end. I viewed the entire cycle and it did not agitate nor spin. When i selected the control to rinse and spin, it spun and removed all the water and the clothes was as expected. I performed the auto test and all functions worked. The Green light on the control board is lit. I am at a lost. Help
For model number WTW5500XW3
PartSelect logo
Hi Latch, thank you for your question. There are a couple of parts that could cause this issue. The part that causes it most of the time for your appliance is your shift actuator. It could be that it is not shifting correctly into the spin mode during your cycles. You may also want to take a look at your door latch to make sure that it is not unlocking during the cycles. That will stop your appliance from spinning as well. If those parts are fine then your issue might be in your control board. Good luck with your repair.

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Richard
January 27, 2023
Wash plate just spins
For model number WTW5500XW3
PartSelect logo
Hello Richard, thank you for contacting us. Please check the wash-plate bolt, part number PS10067065, and make sure it is properly installed. If this does not help, the issue is probably related to the drive hub kit, part number PS6012095. We look forward to hearing from you if you need assistance with placing an order through our 7-day-a-week customer service. We hope this helps!

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Samuel
September 21, 2023
My whirlpool cabrio washer, the lights for the rinse and spin indicator stay lit after washer has completed. Also, the temp/cold water light, soil level/light and spin speed/no spin lights stay lit after washer has completed a wash load. Thanks in advance.!!
For model number WTW5500XW3
PartSelect logo
Hello Samuel, thank you for reaching out to PartSelect. We assume that there is a fault in your user interface control board. You may need to change the user interface control board, part number PS11751503, to fix this issue. We hope that helps!

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Terri
15 days ago
When we start the washer it makes a grinding noise. It used to only do this occasionally during a spin cycle. What is wrong with it?
For model number WTW5500XW3
PartSelect logo
Hi Terri, thank you for getting in touch. Based on our research, the issue is with the clutch kit, part number PS10057144. It spins the basket during the spin cycle. You may need to replace it to fix the issue. Good luck with your repair!

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Common Symptoms of the WTW5500XW3

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Will not agitate
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Will Not Start
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Leaking
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Spins slowly
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Will not drain
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Lid or door won’t close
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Spinning Issues
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Burning smell
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Shaking and Moving
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Locking Issues
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Lid Lock light blinking, machine will not start
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
Parts Used:
Shift Actuator - 120V 60Hz
  • David from Los Alamos, NM
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
312 of 387 people found this instruction helpful.
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Defective lid latch - Cabrio Washer
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
Parts Used:
Lid Latch Assembly
  • William from Wakefield, RI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
91 of 109 people found this instruction helpful.
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Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
Parts Used:
Drive Belt Washer Drive Pulley
  • Jerry from WALLA WALLA, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
83 of 112 people found this instruction helpful.
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