Models > WTW5500XW2

WTW5500XW2 Whirlpool Washer - Overview

Sections of the WTW5500XW2

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Manuals & Care Guides for WTW5500XW2

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Lid Latch Assembly – Part Number: W10404050
Lid Latch Assembly
★★★★★
★★★★★
(36)
PartSelect #: PS3497627
Manufacturer #: W10404050
The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
$47.84
  In Stock
Washing Machine Suspension Rod Kit – Part Number: W10780048
Washing Machine Suspension Rod Kit
★★★★★
★★★★★
(84)
PartSelect #: PS11703290
Manufacturer #: W10780048
$76.22
  In Stock
Washer Drive Pulley – Part Number: W10721967
Washer Drive Pulley
★★★★★
★★★★★
(21)
PartSelect #: PS10057144
Manufacturer #: W10721967
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
$54.38
  In Stock
Drive Belt – Part Number: WPW10006384
Drive Belt
★★★★★
★★★★★
(20)
PartSelect #: PS11747978
Manufacturer #: WPW10006384
The main drive belt is designed to ride on the pulley until the basket gets up to speed.
$19.71
  In Stock
Tub Centering Spring - 2 Pack – Part Number: W10400895
Tub Centering Spring - 2 Pack
★★★★★
★★★★★
(10)
PartSelect #: PS3497596
Manufacturer #: W10400895
Tub centering spring
$7.88
  In Stock
Washer – Part Number: WP3949550
Washer
★★★★★
★★★★★
(1)
PartSelect #: PS11742027
Manufacturer #: WP3949550
This part goes on the agitator retaining bolt.
$7.69
  In Stock
Screw – Part Number: WP488729
Screw
★★★★★
★★★★★
(1)
PartSelect #: PS11742721
Manufacturer #: WP488729
Metallic screw that is less than an inch long. Does not include the plastic washer.
$7.91
  In Stock
Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(1)
PartSelect #: PS385132
Manufacturer #: 72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is...
$8.00
  In Stock
Shift Actuator - 120V 60Hz – Part Number: WPW10006355
Shift Actuator - 120V 60Hz
★★★★★
★★★★★
(26)
PartSelect #: PS11747977
Manufacturer #: WPW10006355
This part changes the transmission from agitation to spin mode. This actuator is for washers. Actuator shifts the splutch and monitors the position of the splutch.
$73.40
  In Stock
D-Shaped Knob Insert – Part Number: WP8536939
D-Shaped Knob Insert
★★★★★
★★★★★
(2)
PartSelect #: PS11746209
Manufacturer #: WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
$11.10
  In Stock
Lid Latch Strike – Part Number: WPW10240513
Lid Latch Strike
★★★★★
★★★★★
(8)
PartSelect #: PS11750882
Manufacturer #: WPW10240513
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, you...
$44.48
  In Stock
Hose Clamp – Part Number: WP285655
Hose Clamp
★★★★★
★★★★★
(2)
PartSelect #: PS11740613
Manufacturer #: WP285655
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installat...
$11.10
  In Stock

Questions And Answers for WTW5500XW2

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Victoria
January 16, 2020
My washer will not spin and the clothes are all wet.
For model number WTW5500XW2
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Hi Victoria, Thank you for your question. If the washer is not spinning, there are some parts that you will need to check to see which one is causing the issue. You will need to check the shift actuator, the lid latch assembly, the driver belt, the washer drive pulley, the capacitor and the lid latch strike. You will need to test the electronic parts with a multimeter. For the other parts, you will need to make a visual inspection. Here is a link to one of our videos on YouTube that you may use as a general reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. We hope this helps. Thank you and have a great day.

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Mark
January 18, 2020
Will not agitate. Spins drains will not agitate
For model number WTW5500XW2
PartSelect logo
Hello and thank you for writing. It certainly sounds like it could be a faulty drive pulley PS10057144 and/or possibly a faulty PS11742027, you should check for signs of damage, and replace as necessary. It is recommended to replace both parts at the same time. We hope this helps. Please contact us anytime if you require further assistance.

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Krissie
November 7, 2022
My washer works but won't spin
For model number WTW5500XW2
PartSelect logo
Hello Krissie, thank you for your inquiry. According to our research, we would recommend checking the following parts to fix your issue: Washer, part number PS11742027, Drive Belt, part number PS11747978, Drive Pulley, part number PS10057144, and Drive Motor, part number PS11727863. If you require assistance to place an order, please contact customer service. We hope that helps!

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Gary
October 27, 2023
Does the this washer have only 2 or are 4 tub centering springs?
For model number WTW5500XW2
PartSelect logo
Hello Gary, Thank you for your inquiry. We show that this model uses two tub centering springs. We hope this helps.

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Common Symptoms of the WTW5500XW2

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Will not agitate
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Will Not Start
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Leaking
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Will not drain
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Lid or door won’t close
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Spins slowly
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Shaking and Moving
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Burning smell
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Spinning Issues
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Locking Issues
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Lid Lock light blinking, machine will not start
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
Parts Used:
Shift Actuator - 120V 60Hz
  • David from Los Alamos, NM
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
312 of 388 people found this instruction helpful.
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Violent shacking in spin mode.
Watched a video on the internet.
Parts Used:
Washing Machine Suspension Rod Kit
  • Terry from Homosassa, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
181 of 219 people found this instruction helpful.
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Defective lid latch - Cabrio Washer
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
Parts Used:
Lid Latch Assembly
  • William from Wakefield, RI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
91 of 109 people found this instruction helpful.
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