WTR430ES1 Westinghouse Washer - Instructions

disconnected the power and water supply.

removed the back panel.

unscrewed the contol board that blocked access to the bottom of the shock absorber.

pulled the original pins out with pliers while pressing in the piece that prevents it from working its way out.

removed the shock absorber.

placed the new shock absorber in the bottom mount, put soap on the pin for lubrication and pushed it through the hole. Put the top of the shock absorber in its place and placed the other pin in.

replaced the control board and replaced the rear panel.

pulled old knob off. pushed new knob on.

Take off the back, one of the shock absorbers was broken, it was very obvious. Looked up part at partselect.com, very easy, ordered part, it came in 2 days, the repair took another 15 minutes. There were directions inside the repair part to tell you a trick to get the old one off. It worked like a charm. Why spend $200-300 or more on a repair on a $500 washer when you can do the entire job for about $30 and get it back working in 2 days!! No brainer.

My repair went well except I removed the rubber seal between the tube shell and front door, BIG MISTAKE! Next time I will leave the front half of the tube shell in tack in the washer and just remove the rear half of the shell. If it wasn't for having to reinstall the rubber seal between the tube shell and the front door, the whole project could have been down in under two hours.

Food for thought next time! :-)

disconnected fm water supply and electrical ckt
move washer fm beneath dryer (stacking config.)
removed back, found 2 broken shocks (round type) and 1 broken spring (left looking from back). checked online for parts and found your site. ordered and waited a few days.

back on task, removed controls (lower left corner) to reach pins, removed front lower panel, removed pins and broken remains of both shocks. removed broken spring. left remaining spring to keep tub suspended.

back on task when parts arrived. installed shocks --note that it was not clear that there are 2 shocks in each package (so i order 2 pkgs and now have 2 extra shocks --for next time it breaks away ;-)

crafted a 'hanger' with 10ga wire and 2x4 to permit tub to be supported and/or suspended without unduly stressing new components. attached both shocks being careful to follow instructions about alternating direction and orientation in relation to plastic bushing on the shock mounting points. removed remaining spring and used short length of 10ga wire to pull spring into position and lock.

re-assembled back and front cover... re-attached control circuit. moved closer to water and electrical supply and tested through 2 cycles --no problems found.

put back into position and leveled and locked.

works fine now.

Went on line to your site , found part, read how easy it was for others to repair. So ordered part and replaced myself. I am a woman who's husband is not handy fixing things and it took me no time at all to remove and replace part. Thanks to others who shared how they did in this situation.Much cheaper to repair yourself. You can do it!!

Removed the entire front cover of the washing machine and dicoonected the springs that support the tub. Left the tub down and disconnected the struts and unhooked all the wiring and pulled complete tub out of machine. Removed all the bolts around the tub shell and split the tub shell. Remover the motor from the sheel to make it lighter to work on, removed the pulley on the drum shaft and pulled the drum out of the shell. Found that the cast alluminum spider was weakened by corrosion and this caused the spider to break. The spider itself should be able to be purchased seperately because the stainless steel drum was okay and could have been reused. The biggets problem I had was getting the tub back in the washing machine and getting it suspended by the springs again. I used a 6 x6 block and a 2 x 6 board to lift the tub up in the air to get the tub springs hooked back up. This took 2 people to accomplished. After the tub was suspended on the springs the rest was easy.

Great advice on your site.
Repairman "found bad motor control board" and gave me an estimate of $316.00 to repair. I figured that the $80 gamble was worth a shot. Took the top screws off, slid the top back and in less than 15 min. I had a fully functioning washer. Thank you.

I first removed the top and rear panels to expose the shell, then removed belt and motor. I used a 2 jaw pulley puller to remove rear pulley, there are 5 spokes in the pulley so the puller did not fit well but I managed to hook on the pulley and hit the puller with a hammer and it came off. A better way would have been using a 5 jaw puller and installing the bolt a few threads in the drum shaft to protect the threads. I removed the rear concrete counter weight then removed the lower shock absorber pins at the shell and placed shocks to the side, this left the shell hanging on the springs. I decided to split the shell in the machine to avoid removing the front half of the shell, so I removed 20 bolts holding the shell halves together [difficult] and propped the front half of the shell up on wood blocks to release weight on springs. I then removed springs because they hook into both halves of the shell. This freed the rear half of the shell with the drum. I took the rear shell/drum assembly and placed the shell on 2 saw horses with the drum shaft vertical and the drum hanging freely with cardboard on the floor beneath to catch the drum, then installed an old bolt in the drum shaft to protect the shaft and threads and hit the old bolt with a hammer driving the drum shaft from bearings. Do not hit the shaft directly with a hammer, it will dammage the shaft and the pulley will not go back on. I cleaned corrosion from shaft and seal area with very fine sand paper and lubricated same with oil. The drum shaft slid easily into the new bearings on the new shell and I reassembled the machine in reverse order. Thank you to the others who wrote about this repair. The information was very helpfull.
Jim Swanson

took out door lock and switch assembly replace with a new one and it work

Pulled off front panel and found broken shocks. Ordered from Parts Select and replaced within 15 minutes. It was a little tricky replacing as they came out due to poor access from the rear. Make sure to regrease palstic pins and she is running like new.

I read the input of others who had this problem with this washer and how they had replaced the door lock and switch assembly. I figured it was worth the $70-$80 part versus the $540 repair or purchasing a new machine. I was really happy with the machine until this problem occurred.
When I got the new part.....I unplugged the machine. Took out two screws in the back of the top panel. Removed the top of the machine. Took out two screws in the front of the machine that hold the door lock ans switch assembly into place. I unplugged the three wires from the old part (be careful not to drop the old or new part....if you choose to do this by reaching in from the top like I did for this repair.....easier than removing the entire front of the machine.)
I plugged the three wires into the new part and positioned the new part in the door lock position. Replaced the two screws. Put the cover back on the top and replaced the two screws that hold the top cover on the machine.
I was thrilled when it worked perfectly. What a relief!
Sure glad I looked at this website and tried this! The repairman really didn't know enough about my machine....obviously. I'd like to call him and tell what was really wrong so next time he'll know.

Removed the the two screws holding access panel on the bottom front. Shocks use two plastic retaining pins on each shock. Used a screwdriver to push down on the locking tab on the plastic retaining pin ant pushed out. One of the pins is behind the water pump and a bit harder to access. I used a socket with an extension to push it out. installed new shocks with old pins and was back in business. Shocks go in a certain way so be sure to look at the instructions that come with the replacement shocks. Note: the replacment shocks that came don't look anything like the originals. Originals looked more like an automotive shock. Also as both shocks were broken, I ordered two, not knowing that they come two to a package. When you order that is not clear. So now I have an extra set, which might not be bad to have on hand. Kit also comes with an extra pin in case you break one.

First I removed the two screws holding the front panel on and removed the panel. The hose is held on by two spring clips and a hose clamp. After getting those out of the way, I removed the damaged hose and slid the new one into place and fastening it down with the aforementioned clips and clamp.

First I turned off the breaker to the washer.

Then I removed the drain pump motor, saw that it was broken, and ordered a new one with expedited shipping. It was delivered about 36 hours later.

I should have used my wet/dry vac to suck out all of the water remaining in the drain lines. Because I didn't, nasty water dripped all over my laundry room. Lesson learned!

The part arrived at 2:20. I had to pick up my kids at school at 3pm. I wasn't sure I'd have time, but I tried anyway. I first removed the screws holding the entire pump assembly to the floor of the washer. Then I attempted to remove the clamps holding the three hoses onto the pump / motor assembly. I tried with regular pliers for about 10 minutes and finally realized I needed locking pliers. Mine are missing, but I have a stone mason doing a project at my house. I borrowed his and immediately had the clamps loosened. I slid them back onto the hoses, inserted the pump motor into each hose one by one, and reattached the clamps.

I ran a little water into the washer, checked to see that it didn't leak upon draining, then started a load and left to get my kids from school.

This was a very easy repair. The part was $75 plus about $20 for the expedited delivery. The Sears service call would have been $65 just to walk in the door PLUS whatever they would have charged me for the labor and the part. I am guessing I saved over $200.

The worst part was the gross water remaining in the drain lines. This would have been easily avoided if I'd just taken the time to get the shop vac. Learn from me and don't skip this step!!