WRTG18X6AW1 Westinghouse Refrigerator - Instructions

After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.

Ordered a new one and simply slid it into place

Screwdriver

I watched brief video on your website.

I started look inside ,disconnected power, and open all possible compartments to see any burned part. Fortunately I fined a small part look like melted and then i went online and make my research .Then i ordered that part and change it.

I just took off the broken piece and replaced it with the brand new piece I got from Partselect.com. The part was like three bucks and shipping was a little over 5. I fixed the bottom shelf for under ten bucks. I didn't think I'd be able to find the part on the net, but a quick google search led me here. My wife was always nagging me to fix it. The duct tape I used just wasn't good enough for her. Now, with partselect.com I made her dream come true! David Bueno-Hill

First, I removed the screw holding the support rail and, because of using super glue to attempt a temporary fix, I had a little difficulty in removing it from it's location.

Since I have "tremors" next time email me a repairman.

Thank you.

Robert L. Enox

The knob came in the plastic package. It was the correct part. I opened the package and placed the knob on the prongs. Now it works fine.

Thanks
John S.

I attempted unsuccessfully to glue this piece several times. Then my wife got the idea for me to search for a replacement on line. It took me less than 5 minutes to reassemble the door rack and reinstall in in our refrigerator. no tools were required. The part fit like the factory original. I wish all repair jobs were this straight forward and simple to do. Having the correct part makes it more than easy. We were both more than pleased with the price and the delivery time.

Thanks Part Select!

Put the pieces that came together, and crimped the retainers with padded pliers. Installed in to the door snap clip retainers 3 minutes start to finish.
The REALLY impressive part was that I did the standard FedEx shipping which was supposed to be 5-7 days. I received the parts 28 HOURS after I placed the order. This was way above and beyond the term "good" Customer Service. The service was OUTSTANDING. So much so that I got to place a call I seldom get to make back to PartSelect to thank them for the outstanding service. I give them 5 stars and will use them again as well as referring my neighbors and friends to this business.

I watched the instructional video and did what it said.

I watched the video on how to change the defrost thermostat. I removed the back cover inside the freezer then I pulled off the old defrost thermostat and then using a pair of wire cutters I cut it off and then bared a little of both of the wires and then slid the heat sherink and wire connectors on the existing wires and then slid the other ends of the wires into the wire connectors then crimped the ends of the connectors and then tried using heat on the heat shrinks but still used rubber electric tape over it. I clipped the new thermostat were the old one was and then reattached the freezer wall cover and plugged the refrigerator back in. 24 hours later I checked the temperature in the refrigerator and freezer and both are running a lot colder.

REMOVED STUFF FROM SHELVE AND THEN REMOVED SHELVE AND TURN UPSIDE DOWN REMOVED SCREWW AND REPLACED RAIL AND DRAWERIN TRACKS REINSTALLED SCEW AND RETURNEED TO REFRIGERATOR

REPLACED BACK SCREW AND SCREWED THE NEW ONE INTO PLACE,REPLACED BOTH SIDES,RIGHT AND LEFT...SUPER EASY.

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.