WRT21S4AQ0 Westinghouse Refrigerator - Instructions

unscrewed to little bolts and installed the new/metal part we got rfom partselect.If we may say.this is a great company to buy from! Fast!

I watched brief video on your website.

I called the repairman who diagnosed the problem as a thermostat then had to order a thermostat took about 2 weeks to get back and install (cost little over $100). did good for about two weeks and same problem reoccured. I decided it was defrost timer and ordered from this site for $19.95 including shipping. I got on ( you tube ) and got instructions(recommend you tube) for DIY install about 15 to 20 minutes. Has been running great for about 3 weeks. ( YOU TUBE IS GREAT FOR A DIY REPAIR ON ABOUT ANYTHING)

After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.

REPLACED TIMER-DEFROST 215846602..REPLACED THERMOSTAT-DEFROST KIT 5303918202..REPLACED CONTROL, TEMPERATURE 5304421256..RECHARGED SYSTEM WITH 134A...ALL FANS WORKING...COMPRESSOR RUNS.. FREEZER STILL NOT GETTING COLD ENOUGH...HOLDING AT 20 DEGREES...ANY SUGGESTIONS..THANKS..DAN

I started look inside ,disconnected power, and open all possible compartments to see any burned part. Fortunately I fined a small part look like melted and then i went online and make my research .Then i ordered that part and change it.

I just took off the broken piece and replaced it with the brand new piece I got from Partselect.com. The part was like three bucks and shipping was a little over 5. I fixed the bottom shelf for under ten bucks. I didn't think I'd be able to find the part on the net, but a quick google search led me here. My wife was always nagging me to fix it. The duct tape I used just wasn't good enough for her. Now, with partselect.com I made her dream come true! David Bueno-Hill

I removed the plastic shroud on the ceiling of the refigerator, unscrewed and unplugged the old defrost timer, and replaced it with the new one. I reinstalled the shroud with the new timer installed.

The knob came in the plastic package. It was the correct part. I opened the package and placed the knob on the prongs. Now it works fine.

Thanks
John S.

Put the pieces that came together, and crimped the retainers with padded pliers. Installed in to the door snap clip retainers 3 minutes start to finish.
The REALLY impressive part was that I did the standard FedEx shipping which was supposed to be 5-7 days. I received the parts 28 HOURS after I placed the order. This was way above and beyond the term "good" Customer Service. The service was OUTSTANDING. So much so that I got to place a call I seldom get to make back to PartSelect to thank them for the outstanding service. I give them 5 stars and will use them again as well as referring my neighbors and friends to this business.

I attempted unsuccessfully to glue this piece several times. Then my wife got the idea for me to search for a replacement on line. It took me less than 5 minutes to reassemble the door rack and reinstall in in our refrigerator. no tools were required. The part fit like the factory original. I wish all repair jobs were this straight forward and simple to do. Having the correct part makes it more than easy. We were both more than pleased with the price and the delivery time.

Thanks Part Select!

The parts were easily replaceable. No special instructions needed. Just identify and remove and replace. I didn't know which specific part needed to be replaced (both reported to fix my problem) but neither part was very expensive so I replaced both. No special tools needed. 1/4" nutdriver and phillips head screwdriver. Repair took about 30 minutes. I did have to make an adjustment on the defrost timer (a small dial on the unit) I just set it how the old part was set. I immediately knew it was going to work when I plugged the refrigerator back in and the fan motor inside the freezer kicked on. Easy peesy...

After unplugging the fridge, I took a small flat headed screwdriver and carefully pried off the light switch from the inside, right side of the refrigerator. I disconnected the 2 wires from the switch and replaced it with the new switch and pushed it back into the frame of the fridge. Done !! Very very easy !! Thank you

followed installation video on your website which was very helpful. Very easy repair. The packing material was great.

I watched the video on how to change the defrost thermostat. I removed the back cover inside the freezer then I pulled off the old defrost thermostat and then using a pair of wire cutters I cut it off and then bared a little of both of the wires and then slid the heat sherink and wire connectors on the existing wires and then slid the other ends of the wires into the wire connectors then crimped the ends of the connectors and then tried using heat on the heat shrinks but still used rubber electric tape over it. I clipped the new thermostat were the old one was and then reattached the freezer wall cover and plugged the refrigerator back in. 24 hours later I checked the temperature in the refrigerator and freezer and both are running a lot colder.