WRT21MR7ASR Westinghouse Refrigerator - Instructions

After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.

I called the repairman who diagnosed the problem as a thermostat then had to order a thermostat took about 2 weeks to get back and install (cost little over $100). did good for about two weeks and same problem reoccured. I decided it was defrost timer and ordered from this site for $19.95 including shipping. I got on ( you tube ) and got instructions(recommend you tube) for DIY install about 15 to 20 minutes. Has been running great for about 3 weeks. ( YOU TUBE IS GREAT FOR A DIY REPAIR ON ABOUT ANYTHING)

Checked for continuity in heater, defrost thermostat and defrost timer. Heater good; not sure about thermostat or timer. Replaced thermostat - no change. Replaced timer - rotating and heater working.

unscrewed to little bolts and installed the new/metal part we got rfom partselect.If we may say.this is a great company to buy from! Fast!

Very easily did the repair -- popped the new door shelf right in the place of the old one! No tools needed, no hardware, easy! The part actually measured 24 3/4 but the replacement part said "26 inches" on website & this was THE replacement part. Put this off for so long--ordered part and recd within 2 days, great!

I ordered four bearing hinges and drill holes for the hinges on top and bottom of frezer and fridge doors insert the bearing hinges on the holes and all the other part on the door were able to reversed.

First I removed the plastic grill (pulled out, no screws) from bottom of refrigerator, then I removed electrical plug & two screws from old timer (timer located on the front inside left lower side of refrigerator). Installed in reverse order.

Removed four screws for cover on refrigerator temperature controls, unpluged old timer and pluged in new timer. Replaced cover and screws.

The hardest thing was finding a square screwdriver, once I found that it was just a matter of removing the screws from the old handle, and putting the new one on.

I removed the housing at the top of the refrigerator compartment that contained the reefer light and temperature adjustment knob. This required a small nut-driver. Inside, I found the old defrost control, unplugged it, unscrewed it with a Phillips screwdriver, and replaced it with the replacement part. Then I replaced the housing to its original position.

Removed the housing with the light, 4 hexhead screws. This exposed the defrost timer, removed 2 hexhead screws, electrical connector and reassembled the unit.

Great resource and service, thank you.

I started look inside ,disconnected power, and open all possible compartments to see any burned part. Fortunately I fined a small part look like melted and then i went online and make my research .Then i ordered that part and change it.

I can't believe I put if off so long... so easy to do and PartSelect was very fast, efficient, and the cheapest vendor for my part.

I removed the plastic shroud on the ceiling of the refigerator, unscrewed and unplugged the old defrost timer, and replaced it with the new one. I reinstalled the shroud with the new timer installed.

purchased a new freezer gasket. It is still iceing in the freezer but now all over the top part and down the back. The new gasket does not secure tight enough around the entire freezer door when it is closed. It is secured properly to the door but does not "grab" tight enough when the freezer door is closed.