WLW2500BNL Hotpoint Washer - Instructions

turn off water outlets, unplugged unit then removed water hoses, then removed the screws from the plate on the washer then removed the valve from the plate then unscrewed the clamp for the water inlet to the washer then removed the hose. then carefully removed the wire clips putting each one on the same connector on the new valve, then put everything back like I did when I took it apart and it works great.

I did watch the video, that Parts Select included in an email. After that just follow the instructions in the video. You do need two people to do the job, since the belt needs to be tight. One for holding and one to tight the screws.

Could smell burning rubber as it tried to spin, so figured it was the belt. No, I did no do it the hard way by removing the screws etc. I threaded the belt on the pulleys on one side, and slowly turned them, using my fingers to force thread the belt into place. Worked like a charm.

I followed the instructions on your website to diagnose the problem, select the part needed for the repair, and fix the problem. Everything was as described in the video.

I looked up the part on line, ordered it and installed. Veru easy since the part that needed repair was right out in the open.

Replaced the water control valve (the thing the washer hoses connect to on the back of the washer) There were 3 bolts that had to be removed and once the part was loose, there were four wires attached, I disconnect each wire from the old part and reconnected to the new part at the same time to keep from getting the wires mixed up. Then I bolted the new part back in place...worked perfect. Total cost of repair was less than 30 bucks...

Turns out it wasn't the belt. The belt was fine, worked without water, replaced in washer spot, reconnected water, worked fine. Put clothes in, wouldn't agitate, smelt burning again.

Pulled washer away from wall. Observed problem. Ordered belt. Went on vacation. Cut belt in two to remove. Removed flex coupling to pump. Tried to force new belt onto big sheave, but couldn't really access properly. With help, tipped washer onto its front. Then access permitted forcing new belt onto big sheave by turning (only one direction permitted by gear box). Most of time spent cleaning up oil from gearbox which dripped on floor and splattered on back wall. Wonder how long 15 yr old gearbox will last?

I had to tilt the machine to gain access to the screw that holds the yoke bracket in place. Then I removed the one screw that holds the yoke bracket and removed the yoke and it's cushion. I then had to remove the two friction pads from the old yoke and install them on the new yoke. I was able to re-use the old yoke cushion and after re-assembling the yoke and cushion, I installed this assembly with the one screw. Righted the machine and the job was done.

simply replaced the old knob with the new one.

I own a vacation rental two hours from my home. Our guests
said that there was water coming out from under the washer.
I called our local handyman Lolo who is very bright. He came
over and looked at the washer and saw that a plastic part was leaking. He got on your website and put the part number in and we had our part within two or three days of ordering it.
I was impressed by your having this older part-maybe 15 year old washer,the fast delivery since we didn't do it by rush order. I also didn't have to hire an expensive repair service company. We are back in business thanks to your quick service and delivery. We will use you again in the future for sure.
Best Regards,
Trish W Haskell
Borrego Springs, CA

removed old knob pushed on new nrw one locked on wifh key

Removed back cover. Opened top lid - slid putty knife under front lip to release latch (2). Removed old valve hose and clamps. Replaced with new valve hose and new clamps. No more leaking during fill.

This was a very easy repair. First I unpluged the 120VAC power cord. Then I turned the water off. Next I opened the hose connections. Then I removed 3 screws from the back which exposed the Inlet Valve. I removed the old valve taking note of where the wires went. Then I installed the new one. It took less than 10 minutes!

Trouble shooting on internet only mentioned worn drive belt as a cause for no spin. No mention of the possibility of a transmission problem burning out the centrifugal clutch. So the drive belt was ordered and when I checked tracking when it was late, I was informed that it was already delivered and signed for by some stranger, jmorris. Later that night I found the package at my door to late to do the repair that night. The next evening the repair was attempted and it was not difficult with the youtube video for guidance. Back together but it did not spin or agitate. On the third run dthrough the procedure I noticed that the clutch was really hot and the notor was not locked. But the big pully would not complete but bart of a revolution and hard stop. The repair was a failure and after the time spent diagnosing the wrong problem with inadiquate trouble shooting on the internet chart and the time ordering and waiting for the second chance delivery. The failed repair delayed to the point that the customer did not have time to do their laundry berore their weekend trip. They will have to get a new machine after waisting so mych time with a less than fully informed repair attempt. The internet trouble shooting help was inadequate. The delivery of the parts was botched using FedEx instead of UPS. At the last minute after hours of involvement it came to light that the machine was history and we were suckered into buying the wrong part and running out of time for the customer to ready their clothes for their trip. I felt so bad of the machine resisting the repair process thaqt I discounted my labor time and told the customer pay me what they felt would be ritght. It was not all part selectt's fault but they had their page in the story.