Models > WGD4800XQ0 > Symptoms > Drum Not Spinning

Parts That Fix Whirlpool Dryer WGD4800XQ0 Drum Not Spinning

Drum Not Spinning is a commonly reported symptom for the WGD4800XQ0 Whirlpool Dryer, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your WGD4800XQ0 Whirlpool Dryer that will fix Drum Not Spinning. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 67% of time
★★★★★
★★★★★
377 Reviews

Rated by 358 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This dryer drum belt (Whirlpool Dryer Belt, Drive Belt) has four ridges, three grooves and is 1/4" wide, and 92 1/4 inches in length. It comes in black and is made of rubber. The belt transfers the rotation of the motor to turn the drum. The belt attaches to the drum, idler pulley, and motor pulley.

$ 17.19
  In Stock
PartSelect Number PS346995
Manufacturer Part Number 341241

Customer Repair Stories

Broken belt - drum would not turn

Started out taking the back off, then found online that access is from the front and much easier to get to. Simply pop the hinges in the back of the top panel and then the front of the top is popped off. From there, it is easy to remove the old belt, clean the innards (found 31 cents) and replace the new belt. It was a little disconcerting to see the idler pulley laying loose inside, but the diagram showed exactly how to put it back in place, with the new belt keeping it in place.
  • Gary from Oakland, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
81 of 95 people found this instruction helpful.
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broken tumbler belt

1. Removed the screws from the lint catcher
2. Removed the bolts from upper rear of dryer
3. Pried off the dryer top from the front (it rests on rear hinges)
4. Disconnected dryer door wiring
5. Removed bolt from inside upper front corners; removed front panel (be careful: the edges are sharp and the tumbler will fall when it loses support)
6. Removed broken belt and lint from interior parts; removed tensioner (which had fallen out of place). Note: The newer models have a tensioner pulley; my older model had a smooth semicircle that was confusing at first glance
7. Flipped dryer onto its back (for easier reinsertion of new belt and tumbler)
8. Placed new belt on tumbler; reinserted tumbler
9. Inserted new belt through tensioner, inserted tensioner "legs" into grooves on floor. Note: The belt will pull the tensioner upright when it's inserted properly (which isn't obvious at first)
10. Made sure belt and tumbler seal were properly installed
11. Replaced parts in reverse order
The process took over an hour because I couldn't figure out how to insert the belt through the tensioner. The trick is to insert the folded belt through the tensioner and onto the motor pulley. If I had to do it again, it would take about 30 minutes (including cleaning lint)
  • Michael from San Antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
130 of 150 people found this instruction helpful.
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Fixes Symptom 18% of time
★★★★★
★★★★★
306 Reviews

Rated by 63 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

The drum support roller kit (Dryer Repair Kit) allows the dryer to tumble properly by supporting the drum cylinder. The idler pulley provides the tension required for a multi-ribbed belt. The belt attaches to the drum, idler pulley, and motor pulley. If your dryer is damaged, it may be making loud, squeaking, and/or squealing noises while the drum is turning. This is from normal wear and tear. The drum may eventually stop turning all together. This is a sign the part should be replaced. This is one complete maintenance kit. The kit includes the drum belt, drum support rollers, one idler pulley, four tri-rings, and one clip. The parts are constructed of plastic, metal, and rubber, and come in black/white/silver.

$ 37.48
  In Stock
PartSelect Number PS373087
Manufacturer Part Number 4392065

Replacing your Whirlpool Dryer Maintenance Kit

Replacing your Maintenance Kit

Customer Repair Stories

Dryer making extra noise while running

1st Unpluged power.
2nd removed two screws under lint screen cover.
3rd poped up lid with flathead screwdryer, then removed (2) 5/16 screws from door cover and unpluged lid switch, lifted up dryer door pannel
4th removed drum
5th took out plastic triangle wheel rings
6th removed old belt guild (to motor pully) ... Read more />7th removed old wheels and plastic rings stops
8th cleaned excessive hair dust with shopvac
9th put new replaicment part in dryer. made sure to turn manually to make sure belt was lined up properly, then put all dryer peices back.
10th aditional work, took back cover off and removed the (4) 1/4 screws for lint screen case (left side in dryer) vacumed out any excessive dirt lint ect, also cleaned any excessive dust I found in back of dryer, dryer , exhaust ect, and put all back together.
JUst like a new dryer aain after all PM was complete.
  • Michael from Haines City, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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Broken drive belt

Grow a second set of hands. Always unplug any appliance. Remove lint screen. remove two screws (philips Head). I took a wooden shim lightly tapped w/hammer to pop front of dryer top free. Mine worked on hinges and just flipped back til it rested against the wall. Removed two 5/16 screws inside holding face on carefully raise face section off the support clips at either side on the bottom. Pull drum out (I have the large style drum commercial size [approx.). Clean the inside free of all lint (known to be fire hazard). Sling new belt around drum. Get newly grown set of hands to hold drum in place. Pinch belt to fit between tensioner, lift tensioner and place belt around motor pulley. Spin drum couple times to make certain belt isn't twisted. Reverse dismantle proccess to put back together. Replace all parts that come with kit, you'll feel better knowing you got a new dryer, almost.
  • DENNIS from ALTOONA, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
275 of 302 people found this instruction helpful.
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Fixes Symptom 5% of time
★★★★★
★★★★★
22 Reviews

Rated by 65 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part provides the tension required for a multi-ribbed belt. It also helps the belt rotate the drum and attaches to the idler pulley wheel. If your dryer will not start or tumble, takes too long to dry, or is noisy during operation, you may need to replace the idler pulley assembly. Make sure to disconnect power before installing this part, and wear work gloves to protect your hands. While the dryer is disassembled for this repair, consider replacing the drive belt as well. You will need a putty knife, a Phillips screwdriver, and a 5/16 nut driver for this repair.

$ 17.64
  In Stock
PartSelect Number PS11743765
Manufacturer Part Number WP691366

Replacing your Kenmore Dryer Idler Pulley Assembly

Replacing your Idler Pulley Assembly

Customer Repair Stories

Dryer made a terrible squealing noise

Took a bit to first figure out how to get the front of the dryer off in order to access the motor, wheels, and belt, but found a "how-to" online. Once I had that, the rest was easy.

Lubricated motor and guide wheels but squealing still there. Then noticed the "idler pulley assembly" (the part that keeps the belt tight against the drum) looked a bit old and worn. Ordered a replacement part on this site because it was much much cheaper than a service call, installed it.... and NO SQUEAL!!!
  • Will from Charlotte, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
5 of 7 people found this instruction helpful.
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Busted Dryer Belt

I order a new belt and I watched the video instructions on how to replace it, follow the instructions, removed the top and took out the dryer tumbler or can, found a broken idler pulley, order a new one, got it in about two days, replaced all the parts and now its working like a new dryer, I called several repair shops and I got estimates from $65 to $150, I spend less than $35 and it took me about 35 minutes to install and I got it fixed..
  • Oscar from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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Fixes Symptom 4% of time
★★★★★
★★★★★
7 Reviews

Rated by 4 customers 

  

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

Sold individually.

$ 52.92
  In Stock
PartSelect Number PS11744884
Manufacturer Part Number WP8066184

Replacing your Whirlpool Dryer Motor Pulley - 60 Hz.

Replacing your Motor Pulley - 60  Hz.

Customer Repair Stories

Needed to repair and replace dryer motor pulley and pully

this was very was very easy. But I deviated from the You Tube instructions. One to release the motor pulley. I needed to use 2 adjustable wrenches for a longer lever. I needed to use a hammer to help release pulley. Second to remove the dryer cable I needed to use a small screw driver to aid in the release. ---- the part from the company was a perfect fit.
  • Rob from GAITHERSBURG, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench (Adjustable)
5 of 5 people found this instruction helpful.
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Replaced a broken pulley.

Half of my pulley was broken off so there were no wrench flats to take it off. I was able to remove it using Channel Locks and the 7/16 wrench shown in the video.

Hint: Use a one gallon ice cream bucket to hold up the drum while connecting the belt. It makes it much easier and gives you more clearance.
  • Brian from IMLAY CITY, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
9 of 11 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
24 Reviews

Rated by 68 customers 

  

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

This motor fits most Whirlpool incorporated dryer brands before 1996. NOTE: Pulley is NOT available separately.

$ 124.64
  In Stock
PartSelect Number PS334304
Manufacturer Part Number 279827

Replacing your Kenmore Dryer Drive Motor with Pulley

Replacing your Drive Motor with Pulley

Customer Repair Stories

had to replace the motor

Follow the advice given in the partsselect website. However, while removing the blower, my hand slipped into the housing and cut my thumb. Connected the wires to the junction box on the motor but didn't realize that the contacts would hit the drum when reinstalled. The original junction box was at a 90 degree rotation relative to the new box. When trying to test the breaker tripped. Using the multitester I found out that I burned out the thermal fuse, and froze the door switch. I replace both those parts and started the dryer and could hear a grinding sound. Inspection revealed that the housing of the motor was rubbing against the drum. Removing the drum yet again, I rotated the housing and replaced the drum. The dryer was finally working well.
  • charles from parker, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
30 of 42 people found this instruction helpful.
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Make humming noise when pressing start button. Would not start

After looking on the website for advice I walked throught the simple steps of disassembling the front, removing the drum, removed the back, disconnected the wire harness. Then removed the blower housing in the back. The blower, mounted on the back side of the motor was very tight. I used a pipe wrench wedged in place and help by my 10 year old Grand-daughter while I used an adjustable wrench to turn the shaft on the front of the motor. Spun the blower off, removed the two clips holding the motor. Then reversed the process when I received the new motor. Care should be taken to avoid damaging the blower fan if a lot of pressure is required.
  • James from Moscow, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
95 of 109 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
118 Reviews

Rated by 102 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings, and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. This is an OEM part sourced directly from the manufacturer.

$ 14.37
  In Stock
PartSelect Number PS347627
Manufacturer Part Number 349241T

Replacing your Kenmore Dryer Rear Drum Support Roller Kit

Replacing your Rear Drum Support Roller Kit

Customer Repair Stories

Loud rumble noise while drum was turning

First I pulled out lint catcher, you will see two screws ,removed two the screws on top ,( philips head screw driver) I than took a putty knife and pushed in the front of the dryer under the lid and lifted the top up, I than removed a self tapping screw on each side with a 5/16 wrench and lifted the front panel out. I than pulled out the drum and this exposed the two rollers, I than pulled of the nut locks with athe pliers , took off the plastic triangle snaps and pullled off the old rollers , replaceing them with the new ones,put the triangle locks on and that the lock nuts on , I than put the drum back in, than the front panel, replaceing the two self tapping screws , snapped down the top,replaced the other two screws again on top and replaced the lint catcher, I was done.
  • Marcia from CAmden, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
9 of 11 people found this instruction helpful.
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Replacing worn drum support rollers and shafts.

Very easy once I figured out how to open it up to see what was the matter.
1 Remove power.
2 Open the lint filter cover and remove the 2 Phillip screws.
3 Pry the front of the top cover up to separate the cover from the plastic clips that secure to the top front panel.
4 Remove the 2 nut screws securing the top of the front panel to each side cover.
5 Pull front panel out slightly to detach wiring from the cover switch.
6 Pull front panel straight up and set aside.
7 Remove drum belt from tensioner and motor pulley under the drum.
8 Remove drum by pulling it toward the front between the 2 sides.
9 Locate the 2 support rollers and their mounting shafts. Change the shafts at this point if they are worn. (Mine were OK)
10 Remove the support bracket from the shaft if present.
11 Remove the plastic triangular retainer from the shaft and slide the old wheel off of the shaft.
12 Clean the shaft from any bearing debris.
13 Replace the rollers and retainers.
14 Insert drum through the front side panels making sure the seal on the rear of the drum is centered around the opening and not folded inside the opening.
15 Place the belt on the drum and thread the belt through the tensioner and around the motor pulley.
16 Position the front cover on the lower clips on each of the sides.
17 Re-attach the 2 wires for the cover switch.
18 Pull the drum up so the opening on the drum and front cover align.
19 Screw together the side panels to the front panel using the 2 hex headed screws.
20 Check for binds by rotating the drum several times by hand.
21 Press the front of the top panel down toward the front panel to engage the plastic clips attaching the top to the front. Watch for the lint filter housing alignment as you push the top panel down.
22 Replace the 2 screws to attach the lint filter to the top cover.
23 Plug in machine and test.

Good luck, It s not as bad as it sounds.
  • Gary from Canton, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
56 of 62 people found this instruction helpful.
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