W238 Jenn-Air Cooktop - Instructions

pulled old one out , cleaned the area & replaced with the new one.

Removed the old grease screen and cleaned the entire area thoroughly and replaced the screen

I had put up with a filter that got more and more raggedy every year, but I thought my 30 yr. old range/grill top was too old for me to find an replacement filter. What a great service you offer. I found you by web-surfing, typed in the model #, and presto--you sent me the shiny new filter. All I had to do was pop it in and throw away the nasty grill (after washing the scent off to keep the bears out of my Colorado garbage.) Thank you!

Cleaned out the downdraft cove, inserted the new filter, and put old filter in garbage can. Laughing. Thanks. Wish you had a FAQ's hotline. I'd like to know if the radiant inserts fit the older coil-type models.

Parts arrived in three days and it was an easy swap of the hinges but the same problem still existed: the oven door wouldn't close completely, so the oven light stayed on and the convection wouldn't work either unless the door closed all the way. The replacement hinge's springs apparently aren't strong enough to close it and the springs aren't adjustable - which is a design flaw. I did correct the problem though, by using three dollars worth of 1" round magnets, which I placed inside the door: they stay put and are strong enough to pull the door tight.

Bought a new house last fall. Jenn-Air range had two element cooktop with two element grill. Oven went out and while service man was here, I asked him to check on the price of another two heater element panel to replace the grill. He subsequently called to say the part I wanted was not available. I immediately got on the internet and did a search. Found it "ships same day" for what I thought was a very reasonable price at PartSelect. Unplugged the grill and plugged in the cooking plate. We now have four usable "burners" instead of two. Thanks PartSelect!

First I cut off power supply, removed screws that held panel on, pulled the switch up and disconnected wires. Installed new switch, being sure to connect wires in the correct places. Refastened panel to stove top. Turned power back on and tested switch and it Worked.

Removed element and installed new one

Removed old ones and plugged in new ones.

One of my new burners went bad about 6 months later and it was so easy to get a new one sent to me, at no cost even though the price of the burners went up. I received replacement within 2 days. Great service and my salesperson was great!!!!!!

I ordered replacement burner cartridge. Pulled out non-functional burner cartridge and installed new cartridge. They are plug in units so no tools were needed and it only took about 15 seconds. Took longer to get cartridge out of shipping container than it did to install it.

New black unit looks different than 15 year old unit but works better and looks better. Black granite appearance is more modern looking.

I should add that the old unit had been in place for approximately 15 years. It didn't come out when I first was trying to remove it to get model number and serial number from it. Once the old rust and corrosion was overcome it removed and reinstalled as easy as any electical plug in a wall outlet.

It's wonderful to get accessories for this 20 year old Jenn-Air. I love it and now it looks like new.

One oven door hinge spring was broken. I ordered two hinges to complete the repair.
The repair could not have been easier. I removed the door from the oven an unscrewed the outer frame of the door from the inner door assembly. I unscrewed the old hinge assembly and replaced them with the two new hinges.
I set the door back on the oven and replaced the oven door retaining hardware.
After replacing the retaining hardware, I removed the temporary shipping pins that keep the spring assembly static. Very important: don’t remove these hinge pins until the door is on the oven an the oven retaining hardware is secured.

Remove and replace with new. No tools required.

This is fantastic. We've had this Jenn-Air range for some time now, but we only used the two-burner module on one side and the indoor grill on the other. Less than a week before Thanksgiving we decided that the extra two burners would be very useful, so I set out to search the internet for a good deal and the possibility of getting it before needed. Then I found your website and within minutes theunit was on the way and, at the most reasonalable price available. I recieved the unit he next day. All I had to do was plug in the module and it was done.
Thanks for making life easy

Remove oven door by removing chrome flat plate that holds the hinge in place (one screw at each hinge) and LIFT door off oven. There is a hole in the hinge that you can stick a small nail through to hold the hinge in the "partially open" position for easier removal and replacement of the door (I didn't know this until I received the new hinges, which have a removeable pin in the hole.) After door is off, remove three screws each, on the top and bottom of door, to remove the back half of door and expose the hinges. Remove one screw from bottom of door that holds bottom of hinge in place. Lift out hinge bottom and unhook top of hinge. Reverse process to reassemble. Remove small pins by opening oven door fully. The new hinges did solve the problem. You have to order two hinges for each door. They are NOT sold as pairs.