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VBSR3100G1WW Hotpoint Washer - Instructions

All Instructions for the VBSR3100G1WW
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Washer control knob and control knob broken
My son, Eddy did the repairs. He used a flat head screwdriver and a pair of pliers to remove the broken parts on the shaft. He lined up the new washer control knob dial with the notch, and pushed it down into place. Next, he lined up the new control knob, and placed it onto the metal shaft. The washer works like new again! Very easy removal and installation! Thank you for your Fast Shipping, Great Prices and Available Parts Line!!!
Parts Used:
Control Knob Dial Timer Knob
  • Nancy from CRANSTON, RI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
7 of 9 people found this instruction helpful.
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Washer kept filling with water after it started agitating
There is a metal plate on back of the top of the washer held on by 3 screws. Removed them and that gave you access to the water valve. Water valve was fastened with 2 screws. Removed them and the hose that was connected with a clamp. Reversed the order on the installation and done. Whole job took 20 min. Now I know where to get parts. This site was awesome. Ordered the part on Tuesday, UPS delivered Thursday.
Parts Used:
Triple Water Valve
  • PETER from READING, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
6 of 7 people found this instruction helpful.
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Washer overflowing water wouldn't stop even when turned off or unplugged.
Turns out that water valve was bad but that's not the only thing I find out after I replaced that part my washer could not register what load size is on so there is bad pressure hose and pressure switch also. Easy unplug washer turn off water remove water supply hoses then unscrew the 3 screws that are holding control panel. Disconnect old valve from the cable plug unscrew the screw that is holding water valve. Install new valve by placing it in the same place where the old one was screw the screw that holds the valve connect it to the cable plug connect water supply hoses plug plug in the washer back and turn on the water. Check for possible leaks and test your washer by choosing the smallest load.
Parts Used:
Triple Water Valve
  • Alisa from LAWRENCEVILLE, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
6 of 7 people found this instruction helpful.
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Washer did not drain completely with water on floor, drain pump frozen.
After unplugging the washer, I drained remaining water from washer tub using my Wet/Dry vac. Ordered new pump Sunday night from PartSelect, 'Standard delivery', part arrived Tuesday morning. Removal & installation took less than 20 minutes.
Parts Used:
Drain Pump and Motor Assembly
  • Ray from Ventura, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
6 of 7 people found this instruction helpful.
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Very large noise during spin cycle
Tub seal was found completely broken. Replaced it.
Then replaced tub bearing, tub bearing washer, shaft & mode shifter assembly and 6-rib drive belt.
Reassembled and tried, more quieter and like new machine.

Loosening tub nut was a challenge as it was bit corroded, use of WD40 was a great help.
Knowledge from you tube was a great help.
Parts Used:
Tub Seal Shaft and Mode Shifter Assembly 6-Rib Drive Belt Tub Bearing Tub Bearing Washer
  • Ashok from CUPERTINO, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Socket set
6 of 7 people found this instruction helpful.
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My washer would not drain the water out.
IT was so easy to replace the pump. I think the hardest part was trying to get the pliers to work right. All I had to do was unscrew two bolts, take off two pipes, get the new pump and replace the pipes and bolts. It was that easy.
Parts Used:
Drain Pump and Motor Assembly
  • jayme from drummonds, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
6 of 8 people found this instruction helpful.
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Tub straps broken caused excessive wabbling
Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.
Parts Used:
Tub Dampening Strap
  • Drew from Apopka, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 8 people found this instruction helpful.
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Wash basin wobbled excessively
Use paint scraper to release spring tabs holding front cover on.

Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.

R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap will want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).

Super easy and super cheap!
Parts Used:
Tub Dampening Strap
  • David from Rochester Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 8 people found this instruction helpful.
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Washer makes loud whining noise, intermittently, during spin cycle.
The "service kit belt tool" was difficult to install, but I oonsider it a necessity. We tried installing the belt without the tool, and the belt kept snapping off the motor drive pulley. Using a cable tie to hold the belt to the drum pulley did not work. I used a length of heavy duty duct tape instead, and that worked OK. Unfortunately, the whining noise is still present with the new belt, so a GE service technician visit has been scheduled. Our belt replacement effort has not been totally wasted, unless the washer can't be repaired economically, since the old belt was fraying.
Parts Used:
Belt Installation Tool 6-Rib Drive Belt
  • Wayne from MINNEAPOLIS, MN
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
6 of 8 people found this instruction helpful.
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Banging and noisy when running,especially on spin. Leaked water. Alot of rusty colored dirt on bottom of machine
Took all apart.. front off,top off, took basket top off..took the basket assembley out by unhooking the four shocks. Took a picture of all wireing and fittings. Then came the most difficult. The main nut that holds the basket to the main shaft. If you do not have one of the wrenches made for that nut good luck. Between all the gunk and rusty parts around it. It would not budge. I used a pipe wrench and a 3# hammer and it wouldnt budge. It is a oppisite drive nut so it comes off in reverse as a regular one. I ordered the wrench on line to use on the new one i orderd. Had to because the nut was getting chewed up. So waiting to order the parts i needed i ground down the nut with my angle grinder.. worked well. Knowing i had to replace the main drive and bearing it wasnt that bad. Got the nut off... pulled the basket out and then the shot seal. Really looked tore up. So because of the seal leaking, the water drips down onto the main drive and thats what ruined it. Cleaned everything up really nice.. went to put the new seal in and noticed it didnt fit as tight as it should.. so i put some silicone around it and installed everything back together. Still thinking of the seal still i went ahead and finished it all and guess what. It leaked.. the seal in my opinion needs to fit over top of the plastic main bucket not just inside of it. After researching the same problem some guys said they filled the bearing seat with silicone and it helped. Others say the plastic tub needs replaced because the bearing seat is wore out.. the tub is like $70.00. The seal is $8.00. So, what to do? Buy another tub and seal and hope the seal fits in tight, or gob alot of silicone on the seal and older tank and see.. the washer new was like $600.00. Been dicontinued now. The main shaft assembley was $160.00... seal$8.00.. the tool for $15.00...misc stuff still comes out to $200.00 . Now to buy a new tub? Is it worth it or not.. we'll see
Parts Used:
Shaft and Mode Shifter Assembly
  • Kyle from PT CHARLOTTE, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
6 of 9 people found this instruction helpful.
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Drain hose had a hole in it
used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.
Parts Used:
Drain Hose
  • kartik from radnor, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
5 of 6 people found this instruction helpful.
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water would not stop at prpoer level
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires. put the new part in and that was it.
Parts Used:
Water Level Pressure Switch
  • MIKE from CORAL, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 12 people found this instruction helpful.
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some leak
First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machine and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help.
sincerely, a satisfied customer
Parts Used:
Drain Pump and Motor Assembly
  • Roberto from Nokesville, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
5 of 7 people found this instruction helpful.
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Water leaking from between inner shaft and outer shaft of assembly and teeth worn off of clutch assembly
Followed instructions from video for shaft and mode shifter assembly and tub bearing, all went as in video except extremely difficult to remove tub nut. Could not get nut to loosen and when it did finally move it was spinning the whole shaft, had to have the shaft held with a pipe wrench from underneath (2nd person). The tub seal was another issue, removal was easy just as in the video but because water had gotten inside the seal it caused the internal metal of the seal to corrode and rust which deformed the old seal and the plastic of the tub where the seal sits. There was no way the new seal would go in and be tight enough to seal so I put a hose clamp around it, heated the plastic with a heat gun just enough to be able to tighten the clamp several times, let it cool and removed the clamp. It held its shape and the new seal went in snug so I proceeded with the reassembly. Test ran the washer and checked for leaks, no leaks. It has been a week now and approximately 10 loads of clothes cleaned, all is good.
Parts Used:
Tub Seal Shaft and Mode Shifter Assembly Tub Bearing
  • Dean from GLEN BURNIE, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
4 of 4 people found this instruction helpful.
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Discharge Hose was eaten through by a rodent
R&R Leaking/Damaged Hose and replaced it with the new one. One thing to be aware of is that after removing screws from the discharge hose upon removing the damaged one there was some water that did not expel from the unit so there was about a cup of water that came out. After removing the leaking hose you will need to remove the retaining plastic piece so that it can be placed on the replacement hose. Or if you ordered one put it on the hose so that it can retain the end of the hose in the washer. The anti-siphon clip is located about half way up the back of the washer it simply clips in place.
Parts Used:
Drain Hose Anti-Siphon Clip
  • Timothy Rathman from CHETEK, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
5 of 7 people found this instruction helpful.
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All Instructions for the VBSR3100G1WW
61 - 75 of 319