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SWSG1031HQ2 Westinghouse Washer Dryer Combo - Instructions

All Instructions for the SWSG1031HQ2
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Dryer Drum Squealing Loudly!
This unit is a stackable washer&dryer,so first pull unit away from wall atleast 4 foot. Unplug power cord,then take10 dagree front panel off then the control panel off and unplug the 5 connetors if your unit has that many,then lay panel asside. Take dryer door off,makes it easier when putting it all back together. Now take front panel off and the dryer lent tube,now just take the 3 center phillips head screws out and slide drum out. Pull upward on what they call the shaft which held drum on. Now these are the parts you should order. Belt,grounding ball clip,grounding ball,drum support bearing,bearing bracket,and most important part is the shaft. The shaft is ur insurance for the whole job. Use a good grease like white lithium grease and coat the shaft end and the drum support bearing. The grease will cut down on friction for a while,and re assemble the way you took apart. Reminder grounding ball goes behind drum support bearing not in front. Good luck and please vaccum.
Parts Used:
Rear Drum Bearing Kit
  • john from waynesboro, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
13 of 13 people found this instruction helpful.
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agitator not turning on top, clothes not clean
ordered part from parts select, it was the wrong part,( all my fault) they refunded part upon return and sent the new part, the return was easy and prompt, new part arrived, 15 minutes wife was washing and happy again, and we all know, happy wife happy life, thanks part select!!!
Parts Used:
Dual Action Agitator
  • Scott from Palmyra, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
18 of 29 people found this instruction helpful.
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dryer was making terrible clunking noise when running
This is a stacker washer/dryer combination. Took off the back panel of the dryer, but found out the front needed to come off instead,to replace the blower wheel. This took more time than replacing the wheel. Was pretty easy to get to the wheel and replace. The center part had broken so replaced wheel and clamp. The push in fastner was broke, which held in the lint screen part. Was easy to install this. Dryer sounds as good as it did when it was new. It was very easy to find the correct part and shipping was overnight! Great service.
Parts Used:
CLAMP Blower Wheel Push-in Fastener
  • Marlene from Laurel, NE
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
14 of 17 people found this instruction helpful.
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Dryer not working
After reading about similar problems people have had with this make of dryer, I focused attention on the thermal limiter. I determined that it was the culprit by "jumping" it with a 6" piece of wire. Then I simply went on the site, ordered the part. It arrived a few days later and I pulled out the old one, screwed in the new one, and the dryer is good as new.
Parts Used:
Thermal Limiter - Limit 220
  • Susan from Point Pleasent Beach, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
14 of 18 people found this instruction helpful.
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the pump had died
First I removed the two screws that hold the pump in place. I then pulled the pump out and replaced it with the new pump.
Parts Used:
Drain Pump - 120V 60 Hz.
  • loudvik from glendale, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
15 of 21 people found this instruction helpful.
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Burning odor, melted terminal block
0) Turned off breaker at panel and disconnected power cord from 240v wall outlet
1) Removed screws that hold electrical cover plate on back of dryer.
2) Lifted the top of dryer using putty knife on 2 top edges of lid. This lifts up like a cars hood.
3) Removed the screws that attach the power cord to the terminal block and disconnected power cord
4) Removed screws that attach terminal block to dryer
5) Removed melted terminals by prying out of terminal block. Note metal lip on terminal has to be lifted in order to slide connector out. Also unscrewed ground wire from terminal block to dryer.
6) Drew diagram of what color wires go to what terminals
7) Cut terminals off of wires and connected new terminals. Crimped closed and used butane solder torch to solder connection between terminal and wire
8) Reconnected terminals to terminal block by sliding in. **Note, had to file down the edges of the terminals using moto-tool to make it fit as they are connected together using break-away tabs that leave a large piece of metal connected not allowing to fit in terminal block
9) Reconnected terminal block to dryer and reconnected ground wire.
10) Reconnected power cord to terminal block with screws
11) Replaced cover over wiring terminal block
12) Reconnected power cored to 240ac wall outlet
13) Turned breaker back on
Parts Used:
Terminal Block Kit
  • DAVID from DURHAM, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 13 people found this instruction helpful.
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Washing machine wouldn't drain
i removed the front panel, then removed the old pump by taking off the clamps and disconnected the wiring. The new pump had to be reversed before connecting, but it was so easy.
Parts Used:
Drain Pump - 120V 60 Hz.
  • Siobhain from Ashland, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
11 of 12 people found this instruction helpful.
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washer belt broke
followed the instructions on a blog
Parts Used:
Drive V-Belt
  • Carl from Boxford, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 12 people found this instruction helpful.
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No heat/intermittent heat. Ignitor glowed but no gas flame.
White Westinghouse WDG547PB Dryer. Removed access panel (lower left front of dryer) by removing phillips head screw below access panel. Removed two phillips head screws holding bracket that holds coil in place. Removed coil, disconnected electrical connector. Connected electrical connector to new coil and set in place. Repeat for second coil. Reinstall bracket and access panel. Job complete. Dryer back in service with no problems.
Parts Used:
M Series Ignition Coil Kit
  • Jeffrey from Richmond, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 12 people found this instruction helpful.
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CLothes weren't getting dry enough for the dryer.. also made a squeling, rubbing noise while aggitating. Had a repair man for my dishwasher..told him I thought it was the transmission.. he hand turned the aggitator and said that was the problem.. Just needed a new aggitator....whew what a relief!
I'm a 70 year old widow.. ordered the part which came in 2 days..(.very reasonably priced) My son came over and in no time had the old out and new in...works like a new machine... Thank you Part Select. A few months ago ordered a stove ignitor..it too came really fast... stove is good for another 15 years..LOL
Parts Used:
Dual Action Agitator
  • Bonnie from Trevor, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
11 of 13 people found this instruction helpful.
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Wretched screeching noise
Make sure you order a new belt and a new drum glide with the rear drum bearing assembly. If your bearing is worn out, so are the belt and drum glide!

1) Use a flat screw driver or putty knife to release the blind clips that hold the front side of the top of the dryer cabinet down
2) Swing dryer top up and remove two screws that hold the face of the cabinet.
3) Unplug the wiring harness and remove the cabinet face.
4) Remove the 3 screws that hold the drum to the bearing assembly (accessed from inside the drum. This makes it easier to remove the drum as the bearing assembly can be difficult to remove before you see how it snaps together
5) Reach under the drum and take the belt off the motor pulley, then remove the drum
6) Remove the old bearing assembly from the socket (slide up then out)
7) Remove the two screws that hold the bearing socket to the dryer
8) Fasten the new socket to the dryer (you'll need help doing this unless you have REALLY long arms because you have to reach inside the driver and the back of the dryer at the same time)
9) Grease the socket with the supplied high temp grease
10) Bolt the new bearing assembly to the drum and put the new belt around the drum
11) Put the drum back in and snap the bearing socket in and down
12) Guide the new belt around the motor pulley & tensioner
13) Glue the new drum glide / felt piece to the front cabinet
14) Put the cabinet back together
Parts Used:
Rear Drum Bearing Kit
  • Paul from Broadalbin, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
9 of 9 people found this instruction helpful.
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Felt around drum holder worn and torn.
1. Removed face of dryer (drum 'holder')
2. Disconnected door switch wires
3. Tore off existing felt

NOTE: The length of the felt that I recieved from PartSelect was incorrect (too short). Since the existing felt was worn and torn at the top, I replaced only a length that matched the length of the new felt.

4. Used a razor blade-type gasket remover/scraper to remove the exisitng glue
5. Applied new glue (which comes with the felt) onto the felt and let it set up

NOTE: In hindsite, I would apply the glue to the drum holder instead, as the glue otherwise soaks into the felt. If applied to the drum holder instead, the glue will spread out and provide more surface area for adherence.

6. Installed the new felt, starting at one end and working my way around to the other end, being careful not to stretch it
7. Trimmed the remainder of the existing felt (see first NOTE)
8. Scraped the drum holder below the pulled away ends of the exisitng felt
9. Applied glue to the existing felt, including the trrimmed ends so that the ends do not pull away from the ends of the new felt
10. Re-attached the existing felt
11. Let the glue set-up overnight
12. Reinstalled the face of the dryer, turning the drum so that the felt will not get pushed away
13. Reconnected the door switch wires
14. Turned dryer on, with lid still raised, to check for any drifting of the felt
15. Once assured that the felt would stay in place, put the dryer in service

NOTE: I replaced the felt becasue of the gap that opened due to compression of the felt. The gap, as well as a torn piece of the felt that entered the interior of the drum, was catching clothes and tearing them as they were rotated between the drum and the drum holder. The new felt eliminated this problem.
Parts Used:
Lower Front Felt Seal with Adhesive
  • Robert from York, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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Loud Squeaking c/c unlevel. Led to shaft breaking
Took off all controls and panel. Removed the top. Pulled out the drum. Unscrewed shaft and bearing holder. Replaced all parts and started it back up.
--The parts were shipped timely,
Parts Used:
Multi-Rib Drum Belt Rear Drum Bearing Kit Rear Drum Bearing Kit Drum Support Bearing Rear Drum Bearing Kit Dryer Drum Bearing Bracket
  • Chad from Reisterstown, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Tub was leeking
Lifted top
removed adgetator
removed tub top
removed inside tub
removed inside tub holder bracket
repaced seal
replaced,replaced.....
Parts Used:
Tub Seal Assembly
  • Gregory from Fort Worth, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
13 of 22 people found this instruction helpful.
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Dryer would not turn on
I contacted a company to come out and diagnose the problem. They informed me that the thermal limiter is bad and needed to be replaced for $15 for the part and $85 labor. I found the part on this site for about $10, and did the repair myself. The dryer was mostly dismantled so I pulled the drum back, and replaced the part. The tricky part was the pulley system was, so make sure you see it before hand or find a diagram online. Once that was figured out, I set the drum back up, greased and tightened the pulley, reattached the front of the washer with connections, and closed the lid.
Parts Used:
Thermal Limiter - Limit 220
  • Michael from Erlanger, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
9 of 10 people found this instruction helpful.
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All Instructions for the SWSG1031HQ2
61 - 75 of 454