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SWSG1031HQ2 Westinghouse Washer Dryer Combo - Instructions

All Instructions for the SWSG1031HQ2
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Washer wouldn't spin
Received lid lock within 24 hours, fixed washer within 10 minutes...up and running. Thanks.
Parts Used:
Washer Lid Lock with External Safety Switch
  • KELLEY from KANSAS CITY, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 33 people found this instruction helpful.
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Tub wouldn't drain
First I removed the front panel,then set the timer to run. It began the drain,spin cycle, pump ran, but no water went out. Shop-vac the water out,removed hoses from pump,took out mounting screws from base, unplug pump plug. check hoses for debris since they're open, the impeller was broken. ordered the part . Mount the pump to the base, put the hoses on, plug in motor and replace front panel. plug into wall
Parts Used:
Drain Pump - 120V 60 Hz.
  • Brian from Murfreesboro, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
19 of 24 people found this instruction helpful.
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No Final Spin Burning Smell
Removed 2 screws at bottom of the front panel - removed front panel by sliding the panel down about 1/2 inch and then away from the appliance- v belt is removed by pushing the tensioner pulley to remove tension from the belt and turning the pulley untill the belt is removed instalation is a simple reverse of the process. I did't have a repair manual so every step was trial and error untill I was able to complete the repair.
Parts Used:
Drive V-Belt
  • NELSON from MAYWOOD, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
17 of 18 people found this instruction helpful.
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Water Flooded Floor
First I took sides off the washer. I then took screws out of the Drain pump holder. Unclamped the two pipes from it. Undid the wires to then drain pump. Screw in the new pump hardware. Plugged in the wires on side of the pump. Reclamped the pipes. Put sides back on washer and it worked. That easy and took less then 30 minutes. I am no handy man so thats how easty it was.
Parts Used:
Drain Pump - 120V 60 Hz.
  • Matthew from Weyers Cave, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
18 of 22 people found this instruction helpful.
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Broken Belt
I read the others repair story and it was a easy repair, my wife had a repairman come out and check it already, he stated to her that it was a major repair and that he needed to take it to the shop for repair, well he was full of sh##!!! The unit is a stackable washer dryer,if the screws inside the drum backout, the belt comes off and caused mine to brake the belt,my wife found the 2 small screws in the bottom of the tub,theres a small cover on the back that you remove and you can see belt drive pully! Follow the directions that have been explained on others listed it"s easy!!! Mike
Parts Used:
Multi-Rib Drum Belt
  • mike from perry, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
17 of 19 people found this instruction helpful.
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Burning smell, lots of hi-pitched squeaking
I got online and figured out exactly how to take off the front of the washer and then how to replace the belt. It was so easy. The part itself arrived much sooner than predicted. It fit perfectly and my washing machine is now running smoothly and quietly.
Parts Used:
Drive V-Belt
  • Heather from Stephenville, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
17 of 19 people found this instruction helpful.
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Dryer would not ignite
Make Sure Dryer is off and disconnected from power! Also, beware of sharp edges on dryer parts and cabinet.
1) Popped-off top lid with flat-blade screw driver (Insert screw driver in joint between top and front of dryer above door) Spring clips are all that's holding top on in front
2) Unplugged plastic electrical connector located just along the top-right side of dryer
3) Removed one sheet metal screw located about 8" down from top on either side of dryer - total of two screws
4) Pull front of dryer back and pull up at bottom of dryer (Remember that when you replace front you will have to make sure plastic bearing surfaces on dryer tub are centered back in cut-out on front panel. Plastic tabs fit inside the cut-out or else you'll ge a swishing noise when tub rotates)
5) Set front panel to side
6) Flame sensor is located on the left side of the burn chamber sheet metal cover. It has a red and white wire with flat connectors that must be pulled off. Note which color goes to what terminal
7) Unscrew fastener. Note: this screw/fastener needs a non-standard driver to get it out. I have a variety of other drivers beyond phillips/flat types and non of them worked.
8) I ended up using a pair of pliers to just work it out from under the screw. I bent it, as it has a tab that slips in along left bottom edge of burn chamber cover.
9) Finish taking screw out by hand
10) Put new flame sensor in by inserting tab on bottom first. Then, screw in fastener to top of sensor bracket and reconnect wires. White on top and red on bottom terminal.
11) Replace front panel with door by placing in tabs on bottom front of dryer. Again, make sure plastic bearing surfaces are inside of circular flange on front panel
12) Make sure to reconnect plastic cable connector. Note: I added a tie-wrap because it looked like the connector might rub against drum. There are some holes through which you can run the tie-wrap
13) Replace the two sheet-metal screws
14) Push top down so spring clips re-engage with dryer body
Parts Used:
Flame Sensor
  • David from Murrieta, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
17 of 20 people found this instruction helpful.
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Stopped agitating versus level washer feet/leg
My washing machine stopped agitating and spinning and I couldn't afford a repair man...plus I wanted to exhaust any obvious problems first. One of the leveler feet had broken years ago. Since I luckily had determined via reading other posts that the agitator won't work if the cycle safety switch is not functioning right, I thought the safety switch might need to be changed but after careful thought, I decided to order a new levelling leg first because maybe the broken levelling leg was shaking the safety switch so it wasn't connecting right. Once I received the leg overnight, I flipped the washer on its side and had to drill out the old leg. It was a little tricky because of how it broke, but the drill worked. I flipped the washer back up, leveled it with the new foot, and the agitator was miraculously working again...just like new. I didn't need the safety switch. Thanks to partselect.com for having the details of my washer parts to study up on and get me the right part so quickly. I saved myself alot of money.
Parts Used:
Screw-In Plastic Leveling Leg Levelling Leg Pad
  • Sandra from Denton, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
17 of 20 people found this instruction helpful.
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water continued to flow into machine during spin cycle
After moving machine to an area that allowed easy access to the unit, disconnected the water supply hoses from the inlet valve.
Removed the two screws that keep the back in place, removed the clips that keep the top in place, moved the top over far enough to get the valve out. Removed the screw that keeps the inlet valve in place, disconnected the power supply to the valve, Pulled valve out in order to remove the water outlet hose. Repalced with new vale, and reversed order to install. Works just fine now.
Parts Used:
Water Inlet Valve
  • Howard from Lcolnton, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 18 people found this instruction helpful.
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No Cold Water
Checked problem on-line and discovered it was the water inlet valve. Matched the part on part select. Com. Finding the part was very easy. Part select had a grid behind the picture to help determine the size and pictures from all sides. Removing the old part, matching it, and replacement took a total of 30 minutes. I now have clean clothes.
Parts Used:
Water Inlet Valve
  • Mark from Pittsburgh, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
16 of 18 people found this instruction helpful.
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no heat in the dryer
unplugged the dryer, discontected the sensor and unscrewed the bracket, replaced the new one and put the connectors back on, screwed the bracket back on and that was it. Very easy fix for a female who does not do much of these sort of repairs but learning.
Parts Used:
Flame Sensor
  • Joy from Lakeville, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 19 people found this instruction helpful.
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Drum making thumping noises, clothes getting caught behind drum.
I've always been a "do it yourselfer". If I can fix it, I save money. I took the dryer apart by lifting the top up like car hood. Then I removed the front panel. The front drum glide snapped into place easily where the other one had broken off. The felt strip that you sent was much shorter than the one on the dryer, so once I used the wire wheel to remove the old glue, I cut off the section of the felt that was bad and replaced it with the new felt. The turns much quieter and clothing doesnt get caught behind the drum anymore.
Parts Used:
Lower Front Felt Seal with Adhesive Drum Glide - White
  • Gerald from Baltimore, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
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Washer machine would fill up with water and not spin and drain
Happened to slam the lid by mistake and the washer started spinning. Recognized the lid lock was working haphazzardly. Also, there was a burning type odor coming from the switch. So I lifted the lid top and disconnected the switch from the lid by unscrewing 2 screws and 4 wires. When I received the new switch, I reinstalled it with 2 screws and reconnected the 4 wires.
Parts Used:
Washer Lid Lock with External Safety Switch
  • MARC from MANALAPAN, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
18 of 25 people found this instruction helpful.
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Dryer would not start.
Unplugged the dryer from electrical socket. Vacuumed lint from dryer and exit hose. Removed top from dryer. Used pliers to remove the 2 wires from the thermal limiter. Used screwdriver to remove 2 screws that held the limiter in place.
Installed the new limiter, connected the 2 wires, plugged in the dryer's electrical connection, turned on dryer, and resumed my "washday chores".
Parts Used:
Thermal Limiter - Limit 220
  • Onmi from Douglas, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
15 of 18 people found this instruction helpful.
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Dryer would not start. When turning on, I could hear faint humming, but the motor would not start.
1) Unplug the unit.
2) Remove all screws from top of the unit except for the one in the center front that does not go through the outer casing.
3) Find the Thermal Limiter which is on the back wall near the top on the left side when looking from the front.
4) Disconnect the two wires
5) Remove the two screws that mount the limiter to the back wall.
6) Use an ohmeter to test if a current flows through the unit. If no current flows through (an open switch), then the unit will need to be replaced.
7) Clean any lint that you can at this point.
8) Use two screws to mount new Thermal Limiter
9) Reconnect the two wires to the Limiter.
10) Attach the top of the dryer case.
Parts Used:
Thermal Limiter - Limit 220
  • Mark from Normalville, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 18 people found this instruction helpful.
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All Instructions for the SWSG1031HQ2
46 - 60 of 454