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SWSG1031DS1 Westinghouse Washer Dryer Combo - Instructions

All Instructions for the SWSG1031DS1
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Washer not spinning, water leaking out bottom
My first step was to download and print out the parts diagrams from the manufacturer's website. With a basic idea of what I needed to get to I first removed the agitator cap and the agitator and right off I found a broken bolt on plate lock bracket that holds trunnion which supports and connects the tub to the transmission drive shaft. I replaced the bolt and put it back together and gave it a test run. Spun very nicely now but water was going everywhere. Unfortunately I found that when the bolt broke the tub had slipped down and ripped the rubber "tub seal assembly". To get to the seal I ended up tearing the machine completely down and removing the whole motor and transmission assembly out of the unit. It may be possible to get at the seal without doing this but I'm not 100% sure. To get the whole unit apart I did the following: Remove the front panel by removing the two screws located at the very bottom of the panel and lifting up and out .Remove the top/lid by removing two screws underneath the top toward the front, and disconnecting lid switch, or i found it easier to just unscrew and remove it, then lift off the top/lid assembly. Remove the agitator cap and the agitator. Remove the splash cover (this is not easy- I popped each tab with a flat screw driver- the ones at the rear were very difficult). I tried to remove the fill spigot but could not get at one of the screws so getting the splash cover out was not as easy as it could have been. Remove the bolts in the bottom of the tub and lift it out. Unhook the drain hose and the level or "pressure tube". Remove the 3 large and 3 small springs from the motor assembly ( I needed a strong spring hook but all I had was vice grips, they work but it was not easy). remove any other wires etc. (mark things with tape and matching numbers if needed) and pull out the whole barrel and motor assembly. Unbolt the splash tub and remove, unbolt the trunnion and remove. And finally replace the seal. Reassemble in reverse order. Important!! Clean shaft well (I used some 300 grit fine sandpaper to remove the little bit of rust scale that had accumulated) and lubricate everything. be very careful when reassembling, as to not scuff up the seals at all. I used a silicone spray. This might not be the best thing for the job but I know at least not to use anything petroleum based such as WD-40 when you are lubricating rubber or plastic. Reinstalling the springs was very difficult and again a spring hook would have been great. Everything else went together reasonably easy. The unit works fine now. many thanks to the websites I researched to get this done.
Parts Used:
Tub Seal Assembly
  • Michael from Springfield, VT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
29 of 35 people found this instruction helpful.
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No heat, but everything else works. Ran continuity tests on everything and found gas valve solenoid coils open.
Just as others described in your forum, getting to the gas valve solenoid coils is relatively easy. Pop the top lid and lay it back, remove 2 inside screws that fasten the front cover and pull back off the snap clips and lift up and off. Remove 3 screws that hold the entire gas control assembly to the bottom of the dryer and remove. Unfasten 2 screws on the valve that lock the plate on top of the two coils, unplug the electrical spade lug connections and remove. Install the new coils and do everything in reverse. Easy as 1-2-3.
Parts Used:
M Series Ignition Coil Kit
  • Barry from Fremont, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
27 of 31 people found this instruction helpful.
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My husband ruined the old latch by trying to shut the door too hard, and the old latch fell down into the inside of the dryer.
I took the new latch out of the package and snapped it into place. It took about 15 seconds, and that included the walk to the laundry room!
Parts Used:
Door Catch
  • Michelle from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
28 of 35 people found this instruction helpful.
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The washer would not drain
After removing the front of the washer, I used slip joint pliers for the hose clamps, then a screwdriver for the mount bolts and replaced the pump motor in reverse order. The pump was ordered on line on a Friday before 10am and was delivered on saturday moring by FedEx. I could not have expected such fast and efficent service!
Great Job!!
Parts Used:
Drain Pump - 120V 60 Hz.
  • Harry from Zephyrhills, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
24 of 24 people found this instruction helpful.
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Drying times continued to increase over several months until finally dryer wouldn't dry any more.
I did not troubleshoot my gas dryer to find the exact part that needed to be replaced. Instead, I did some research and found that the ignition coils are an extremely common problem.

The top panel of my gas dryer is attached by two snap clips located in the front, about three inches in from each side. I slid a butter knife in the space between the top panel and the front panel to push the clips and release the top panel. Front panel is attached by two screws, one on each side. I removed the front panel to access the heating system on the bottom left of my dryer and immediately saw the two ignition coils with a metal cover on top of them. Removing the metal cover was a little difficult because the two screws holding it in place were stuck. Once the metal cover is off, the two coils simply slide out. On my dryer, the bigger coil had a metal sleeve inside the core. I kept it and used it with my replacement parts.

The most difficult part of the repair was figuring out how to take appart the dryer to access the heating system. Now, the ol' lady is bragging to her friends that I didn't just fix the dryer, but that i've actually made it better than when it was new ;-)
Parts Used:
M Series Ignition Coil Kit
  • Francisco from Arvada, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
25 of 28 people found this instruction helpful.
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discharge of water out of wash machine
remove side panel & start rinse cycle & heard a grinding noise in discharge pump. used a bucket to catch water upon removeal of discharge hose to pump. unplug disconnect plug to motor, remove pump from unit. Discovered propeller was loose in housing. Googled Partselect.com, odered part & in 2 days later installed new pump on unit. Started a load of wash & it has been working perfect ever since. thanks to PartSelect.com for the service, the repair was minimal & easy for the DO IT YOURSELFER. Bill Starry
Parts Used:
Drain Pump - 120V 60 Hz.
  • William from York Springs, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
26 of 33 people found this instruction helpful.
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dryer squeeked and rattled
after removing the panel covering the dryer blower and removing the blower cover, i pulled the old blower wheel off and placed the new whell on carefully lining the flat edge of the wheel hole up with the flat edge on the blower piston, the n i placed the clamp on and put back all the housing covers and panels...and now my dryer runs quiet and drys cloths fast....thanks to partselect!!!!
Parts Used:
CLAMP Blower Wheel
  • Jeffrey from Gulf Breeze, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
26 of 35 people found this instruction helpful.
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Water not draining
It turned out that the pump was fine. There is a filter within the rubber bellows between the washer drum and the motor. You need to remove the entire bellows to get to it. Just remove the motor and you can un-clip the hose tensioners. They are exactly like the ones you would fine on most foreign cars - just compress with pliers and move back on the hose. Clean out the plastic filter. A small nail had worked its way through the plastic filter and lodged in the motor impeller. Removing this nail and reassembling, it all worked as new! I kept the pump and motor as a future spare rather than return it.
Parts Used:
Drain Pump - 120V 60 Hz.
  • Harold from Denver, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
22 of 24 people found this instruction helpful.
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water pump broke
My Husband did the repair it took less than 15 minutes. He popped the front off the washer. He then unscrewed two screws and removed the pump assembly. He popped the new pump in, and put in the tow screws. Then he put the washer front back on replacing two screws. It took all of five minutes. I am so pleased it was so easy. I told him next time I'd do the repair and he could watch!
Lil
Parts Used:
Drain Pump - 120V 60 Hz.
  • Lili from Jamestwn, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 24 people found this instruction helpful.
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My old lint filter had a few holes in it.
I got online and found that everyone was charging a king's ransom for a piece of plastic. Your ransom was slightly less. Then I paid $7 shipping and handling for the part which came packed in a box six times its size...I guess all that cardboard costs a mint. I opened the box, removed the lint filter, and put it into my dryer....voila! No more holes!
Parts Used:
Dryer Lint Screen
  • Marc from Malden, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
23 of 27 people found this instruction helpful.
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the burner wouldn't ignite
UNPLUG the appliance. After removing the top of the dryer the front is easily removed. To make life simple I disconnected the wire harrness at the quick disconnect and placed the door/front away from the workspace. I removed the bracket holding the coils in place and replaced the old with the new coils. replaced the front and top panels and pugged it in! Good as new!! I originally ordered the wrong part and PART'S SELCET.COM refunded my money no problem! I will bookmark this site and use it again.
Parts Used:
M Series Ignition Coil Kit
  • Michael from Newbury Park, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
21 of 21 people found this instruction helpful.
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washer machine wouldn't move
first removed the 2 screws disconected the terminals, installed new switch connected wires back and test washer and it worked like new, i put a Jumper to get the washer to work while i got the parts. Also i received the parts in 24 hrs. Thank You.
Parts Used:
Washer Lid Lock with External Safety Switch
  • Luis from Riverside, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
23 of 29 people found this instruction helpful.
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Gas flame turns off after a while. No more heat.
Fixed it eventually with part PS470049 ('M' Series Ignition Coil Kit). See separate story.

The flame sensor did not fix it but read on for info on how to replace this part. Before replacing this part, I should have read another posting in a different web site about the ignition coils: if you see a red glow inside the burner unit but the flame does not come on, then the problem is likely to be with the coils, not the flame sensor. However since some users here had solved the problem by replacing the flame sensors, I figured I'd try it. The setting for "More dry, less dry" never worked either so maybe this would fix two problems at once.

This dryer is a stacked front loader sitting on top of our washing machine. Opening the little front door (lower left side) is easy once you figure out that a little screw below needs to be removed. I almost broke the door trying to pull it open. The sensor is attached to the side of the flame area cylinder. It was hard to remove both the screw and the part itself from the slots as it's very springy. In fact when I finally removed it, it dropped to the base of the unit and sparks went flying as one of the electrical clips touched the metal (ground). Tip: first disconnect the electrical lead coming from the back of the unit to the ingnition block and later I used rubber gloves just in case. (I could not access the plug/outlet in the back). I installed the new part easily, though I was confused by the electrical leads: the white wire connects to the lead that has a red plastic dot on the side, but I think that must be a mechanical part and not a (wrong) marking, while the red connects to the other lead. Anyway, I connected it the same way I found it and put it back. Reconnected the other electrical wires and closed the door.

This did not fix the problem which turned out to be with the gas valve coils: as they get old, they turn off the flame when they get hot, even though the dryer keeps on turning. To read how to replace that part, search for comments under part number PS470049 ('M' Series Ignition Coil Kit). I don't know whether replacing the flame sensor is going to fix the "more dry-less dry" function, will have to see. Still, this website is great. Our dryer is a Westinghouse bought in 1991 (almost 20 years old!) and with this fixes it's just like new.
Parts Used:
Flame Sensor
  • Giuseppe from San Francisco, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 26 people found this instruction helpful.
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the belt was all worn out , it make a lot of noise
i took out the two back screws lift the top.
took the two bottom front screws , lifted andtook off the front panel.took off the old belt an intall the new one in a circular motion put the panel and top back on and done.
Parts Used:
Drive V-Belt
  • CARLOS from BEALETON, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
26 of 38 people found this instruction helpful.
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black streaks on clothes from failed drum glide and felt
first i used a flathead to lift up the top of the dryer. there were two prongs that you press in to detach the top.

then there were two screws on the inside along each side that i needed a phillips to remove. one screw on each side.

i also needed to detach a cable and cut the tie.
from there, it was easy to pull off the front of the dryer.

the first noticeable thing was HOW much lint there was inside! so out came the vacuum and away went all the dust and lint.. a TON of it.

then i used a sharp knife to remove all the existing upper and lower felt. that took awhile, and i got as much as i could.

then i applied the TOP felt, nice and center, and from there, the FELT was applied, which fit perfectly. I let it dry/set for about 2 hours.

for the Front drum glide, AN IMPORTANT NOTE! i ordered only ONE drum glide, but you need TWO! I had to order a second one, and i dont know why they dont come in pairs.. so the front drum glides snap on pretty easily to the front of the drum. press hard and they SNAP into place. once they are snapped on, you just put back on the front, replace the screws, re-connect and re-tie the cable, and close the lid!
Parts Used:
Lower Front Felt Seal with Adhesive Front Upper Felt Seal with Adhesive Drum Glide - White
  • Rodney from Mountain View, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
20 of 21 people found this instruction helpful.
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All Instructions for the SWSG1031DS1
31 - 45 of 460