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SWSG1031DQ1 Westinghouse Washer / Dryer Combo - Instructions

All installation instructions for SWSG1031DQ1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer / dryer combo repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the SWSG1031DQ1
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replace broken drive belt

  • Customer: rodney from fairfield bay AR
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 114 of 131 people found this instruction helpful
carefully pry up on front washer top to release plastic keeper pins,remove 2 phillips screws from beneath lower front washer panel,slightly lift upward on panel to release.remove old broken belt,push new belt beneath large tub pulley,put belt on small motor pulley,push back belt tension /idler arm,start belt on large tub pulley,turn tub pulley by hand to run belt on,release tension on idler arm.replace front panel and lower top.WALAAH!!!! you are done.

would't spin all water out or rinse out clothes

  • Customer: kenneth from willard OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 69 of 82 people found this instruction helpful
uplugged washer took front off washer 2 screws pryed up top pump was mounted with 2 screws and 2 wires took off found change in pump and the fins to pump worn off ordered part off line the wait for part was longer than the amount of time to fix problem and cost of part saved me about $25-35 if I was to buy local worth wait save money and fix problem washes like new spins and drains all water from tub.

squeeking like crazy

  • Customer: Steve from Wheelersburg OH
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench set
  • 48 of 54 people found this instruction helpful
well, i started at the top and worked my way down. by taking the top off, it gave me more room to get the dryer tub out. took the two screw`s out of the vented plate on the back of the machine to undo the belt. this is a stackable washer-dryer combo, so next i took off the white plate on front between washer & dryer. took off the control panel, unpluged it, then took dryer door front off. then removed the two screw`s that hold that bracket on ,in the back of dryer, pulled the drum out & replaced the belt, but before replacing anything i took the shopvac to it , there was alot of lint in there.when replacing the Grounding Ball Clip & Grounding Ball, i took a one inch by two inch magnet and used it to hold the Grounding Ball & Clip in place so i could get the two screws started in the Drum Support Bearing & Bearing Bracket. after installing that i put the shaft in place & lined the dryer tub up with the 3 screw hole`s ,and boom, bang, pow...nothing to it. it`s easy...parts came very fast....Thx PartsSelect.com...i`ve told all my friend`s about PartsSelect

Leaking washing machine; water would not shut off on fill up and rinse

  • Customer: Aaron from Williamson WV
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 44 of 48 people found this instruction helpful
Replacing the switch is relatively easy, however, I would caution all experiencing similar problems one thing. Before assuming, as I did, that the switch was bad, first remove the panel of the washer that houses the washing tub/basin. On the back of the tub, check to make sure that the tube connecting the tub and switch has not come off from the tub as it did in my situation. The solution to my problem of a leaking washing machine where the water would not stop filling on both wash and rinse cycles was simply reattaching the tube to the tub. If I would have checked that first, total job completion time would have been under 15 minutes. Hope this helps. If you need to replace the actual switch, remove the knobs, screws, and panel. Remove the wires, tube, and screw from the switch and reassemble new switch. That took me about 30-45 minutes.

Dryer would heat initially then cool down

  • Customer: Brett from Monticello MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 41 of 45 people found this instruction helpful
The top of the dryer was easily removed by prying the front up with a screwdriver then tipping it back and off of the mounting brackets. Then the front of the dryer was removed by unscrewing a single screw on each side that held the front to the side panels then pulling the front away from the dryer. Once the front was off, the coils were easily accessible on the bottom left side. A metal bracket held the coils on and was somewhat tough to get the two screws removed on it as they were stuck, but once they were removed the coils easily came out and I was able to replace them in minutes. The whole job took 15-20 minutes and I now have a dryer that heats through the entire drying cycle.

water leaking on floor

  • Customer: Edward from New Smyrna Beach FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 38 of 44 people found this instruction helpful
Removed two screws at bottom of front panel, removed front panel. Used pliers to remove hose clamp on drain hose. Fished hose out of chassis and installed new hose. Tested for leaks.

Felt pulling apart and glide not secured

  • Customer: Timothy from Pensacola FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 35 of 39 people found this instruction helpful
For the glide, I want to advise people that to replace the entire glide you need to order two front drum glide parts as each is only half.

First, unplug the dryer. Then, open the top so that you can get access to the work area. On each side of the inside front, there is a screw that connects the front panel to the side panels. Unscrew those screws and pull the front panel until it disconnects from the side panels. Be careful as there are wires that are secured to the bottom of the top inside lip of the front panel. One set of wires goes to the light bulb in the dryer door. You don't need to disconnect the wires, but be sure you don't damage the wires by pulling the front panel too far away from the dryer.

Once you have the front panel out of the way, you can see the front drum glide. In my case, one half was loose as the plastic plugs that pop into recesses to hold the glide in place had broken off. Remove the damaged glide section and replace it with the new section, popping the plastic plugs into the recesses. Don't be afraid to slap the glide to lock the plugs in place.

For the felt, I cut the part of the old felt that was pulling away from the front panel. I then used a flat-head screwdriver and wire brush to remove as much of the old adhesive as I could. Then, using the high-heat adhesive that came with the new felt, I put a generous amount on the front panel where the felt needed to go. I used a toothpick to spread the adhesive to get maximum area coverage. I let it set for a minute or two, and then placed the new felt. I used small clamps to keep the felt in place until the adhesive had time to bond. I only kept the clamps in place for 10 minutes.

Once I removed the clamps, I let the felt continue to adhere to the front panel for 24 hours before reassembling the dryer. Again, be careful of the wires connected to the front panel as it appears very easy for them to be pinched or cut when putting the front panel back in place.

When the dryer was reassembled, I plugged it back in and have had no more troubles.

Washer wouldn't spin.

  • Customer: garland from Morganton NC
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 36 of 48 people found this instruction helpful
The problem with my very old washer was that the tension spring had broken long ago and I had jerry-rigged it in place with a cable tie. It would work, but you had to give the drum a spin by hand when it hit the spin the cycle. This probelm further caused the premature wearing of the drive belt, due to slippage. I ordered both a new spring and a new belt. Upon their arrival, I removed the two screws holding the front panel and lowered it off and out of the way. The old, worn belt was very easy to remove, as there was very little tension on it. Next I attempted to remove the washer that holds the idle arm on. It is in a very awkward spot, and it appears the the washing machine is sort of built around it. I bent it gradually with locking pliers until I could force it off with the blade of a flat screwdriver. Then the idler arm was easy to lower of its axle by twisting the drum a bit and pulling it to one side. I put the new spring into the idler arm, making sure the plastic bushing was in place and replaced the arm. I then repositioned to belt and replaced the front panel. It works great now.

Lid Lock Assembly broke

  • Customer: Jenessa from Tacoma WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 32 of 40 people found this instruction helpful
The Lid Lock Assembly came super fast! The install would have been flawless, but the "pre-drilled" holes on the new Lid Lock Assembly were way to small. We found that out after we had reconnected the wires and gotten it into place. Aside from that small set back, the install went great! This repair is definitey not one that you would need to pay a repair person to do!

washer continued to fill to point of overflow

  • Customer: alvaro from east hampton NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 30 of 35 people found this instruction helpful
FIRST I REMOVED THE TOP PANEL HELD BY FOUR SCREWS AT REAR OF PANEL, PULLING THE PANEL FOWARD AND UP. THEN DISCONNECTED THE POWER AND WATER CONNECTIONS. THEN I REMOVED THE TWO SCREWS HOLDING THE FLOW VALVE TO THE WASHER REAR PANEL,PULLED THE VALVE FOWARD ,REMOVED THE TWO ELECTRIC CONNECTORS, PINCHED THE WATER CLAMP WITH PLIERS AND REMOVED THE WATER CONNECTION TO THE VALVE. THEN REPLACED WITH THE NEW VALVE FOLLOWED THE ABOVE STEPS IN REVERSE ORDER, FINISHING UP BY RE PLACING THE WATER CONNECTIONS AND POWER. THEN CHECKED FO PROPER REPLACENENT AND LEAKS BEFORE REPLACING TOP PANEL.

After a full cycle the washer would not drain the water

  • Customer: sara from North Miami FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 28 of 30 people found this instruction helpful
After reading the possiblilities of problem, I determined that the drain pump was not working; therefore I ordered a new one. When I opened the washer to replace the part, I found out that the pump was working but the filter was stuffed with pieces of rubber that came out from a rug I washed. Once all the stuff was removed, the washer worked just fine. PartSelect was very gracious to accept the returned with not questions asked!! Thanks partSelect.

Dryer would heat only on the initial start. Burner would not light again until completely cooled down. The ignitor would energize, but no gas would flow for ignition.

  • Customer: Bruce from Burnsville MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 26 of 29 people found this instruction helpful
1. Pry Dryer top up and off the clips. (Front of Dryer)
2. Remove 2 phillips screws on the inside of front panel.
3. Lift front panel up and set off to the side
4. Removed 2 phillips screws with short handled phillips driver that hold the gas valve coil bracket in place.
5. Unplugged and removed both coils, installed new coils and bracket. Re installed front panel, screws and top.

pump very noisy, failing.

  • Customer: John from Mason MI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 23 of 26 people found this instruction helpful
Disconnect water and electricity.
Shop-vac out the water in the internal drain hose.
Remove back cover, tip washer on side to gain access.
Un-clamp rubber drain hose,unscrew pump and remove.
Cleanout filter cup (yuk!) find coins and hairpins.
Attach drain hose to new pump and re-install with hose clamps from hardware store because spring clamps were impossible (arthritis in fingers).
Reconnect water and electricity.
Test for leaks and tighten clamps if necessary.

Worn belt, faulty snubber. Washing machine was 'walking' during spin cycle.

  • Customer: Steven from Jacksonville IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 21 of 23 people found this instruction helpful
Unplugged machine.
Turned off water supply.

Removed front panel.
Pushed in on belt tensioner, removed old belt, replaced with new belt.

Used pry bar to lift the base assembly high enough off the snubber to remove it. Partially propped it with 2x4 wood scraps.

Used bent clothes hangar to remove old snubber ring, to protect my hands.

Replaced snubber, arrow pointing up.
Carefully lowered base assembly.

Replaced front panel.
Turned water back on, plugged back in, washing machine no longer 'walks'.

Remember to check the washer against a level if you moved the machine.

Washer not spinning, water leaking out bottom

  • Customer: Michael from Springfield VT
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 21 of 24 people found this instruction helpful
My first step was to download and print out the parts diagrams from the manufacturer's website. With a basic idea of what I needed to get to I first removed the agitator cap and the agitator and right off I found a broken bolt on plate lock bracket that holds trunnion which supports and connects the tub to the transmission drive shaft. I replaced the bolt and put it back together and gave it a test run. Spun very nicely now but water was going everywhere. Unfortunately I found that when the bolt broke the tub had slipped down and ripped the rubber "tub seal assembly". To get to the seal I ended up tearing the machine completely down and removing the whole motor and transmission assembly out of the unit. It may be possible to get at the seal without doing this but I'm not 100% sure. To get the whole unit apart I did the following: Remove the front panel by removing the two screws located at the very bottom of the panel and lifting up and out .Remove the top/lid by removing two screws underneath the top toward the front, and disconnecting lid switch, or i found it easier to just unscrew and remove it, then lift off the top/lid assembly. Remove the agitator cap and the agitator. Remove the splash cover (this is not easy- I popped each tab with a flat screw driver- the ones at the rear were very difficult). I tried to remove the fill spigot but could not get at one of the screws so getting the splash cover out was not as easy as it could have been. Remove the bolts in the bottom of the tub and lift it out. Unhook the drain hose and the level or "pressure tube". Remove the 3 large and 3 small springs from the motor assembly ( I needed a strong spring hook but all I had was vice grips, they work but it was not easy). remove any other wires etc. (mark things with tape and matching numbers if needed) and pull out the whole barrel and motor assembly. Unbolt the splash tub and remove, unbolt the trunnion and remove. And finally replace the seal. Reassemble in reverse order. Important!! Clean shaft well (I used some 300 grit fine sandpaper to remove the little bit of rust scale that had accumulated) and lubricate everything. be very careful when reassembling, as to not scuff up the seals at all. I used a silicone spray. This might not be the best thing for the job but I know at least not to use anything petroleum based such as WD-40 when you are lubricating rubber or plastic. Reinstalling the springs was very difficult and again a spring hook would have been great. Everything else went together reasonably easy. The unit works fine now. many thanks to the websites I researched to get this done.
All Instructions for the SWSG1031DQ1
1-15 of 250