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Models > STF2940HS1 > Instructions

STF2940HS1 Westinghouse Washer - Instructions

All installation instructions for STF2940HS1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the STF2940HS1
91-105 of 234
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Drum was banging around when spooling up and slowing down

  • Customer: Matthew from Pullman, WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 1 of 2 people found this instruction helpful
The front lower access panel pops off with two Philips head screws. From there, the white pins holding the hold broken shock absorbers can be removed by pressing their locking tab down and pushing them free of the bushing.

After pulling the old, broken items out, the new ones are reinstalled the same way: place the metal end towards the drum, push the white pin through the bushing (only one way is correct) and you're almost done. Reinstall the front panel and get back to having a quiet washing machine!

broken shock heads-up!

  • Customer: James from Almond, NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 1 of 2 people found this instruction helpful
If you have a broken shock (or two) there's a strong possibility that the failure caused, or was caused by, a failure of the "spider" that attaches the inner drum to the "drive shaft". If this is the case, the problem is likely terminal for your washer... unless you purchased a rip-off service contract. The parts will cost upwards of $250 and the bearings and seals that must be dealt with cry-out for a service tech and the associated labor cost. Between the poor engineering and lousy service, I will no longer be purchasing Sears appliances. I did *not* get my money's worth from this washer and Sears has not made good.

$500 Repair for $25, well worth the struggle!

  • Customer: beverly from Miami, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Wrench (Adjustable)
  • 1 of 2 people found this instruction helpful
I replaced both shock absorbers that hold the drum on a front loading washer. They both snapped at the base and have since been replaced by a different style shock absorber. There are 2 pins that hold each part in place. I took 5 minutes to replace 3 pins and about an hour to replace the last one, which was in a very tight spot. After much sweating and swearing, I managed to get the pin back in. Was it worth it? ABSOLUTELY! Partsselect.com is a dream for straightforward repairs. This is the second repair I have done on this machine (which is less than 5 years old) and both repairs have cost less than $30.

Washer gave error code 31

  • Customer: Tyran from Montclair, NJ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 5 of 14 people found this instruction helpful
I opening that top from the rear and saw the same part order plugged in then new part attached it properly and then was done.

Machine bounced all over the room

  • Customer: Stuart from Canton, MI
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 1 of 3 people found this instruction helpful
I followed the great instructions provided on the site and had the old broken struts out in no time. The new ones went in without a hitch and the time it took me to unscrew and rescrew in the back of the machine was longer than the time it took me to replace the broken parts.

Washer would spin in any cycle

  • Customer: Cheryl from Brandon, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 3 people found this instruction helpful
Tilted the washer back to take the 2 screws off the bottom to remove bottom plate. Took the 2 nut screws from the bottom of the face plate so that the front of the washer would pull slightly out from the bottom. Removed the 2 screws from the door stricker plate which allowed the door lock assembly to come out through the side of the washer. Unplugged 3 plugs, plugged the new switch in and slid it back into place, put the 2 screws back in to hold it. Reattached the front and the bottom plate. And bingo done. It worked and saved us about $245.00. Very happy!!!

Washer shaking and making loud noise during spin cycle.

  • Customer: Roger from Salem, CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Wrench set
  • 1 of 3 people found this instruction helpful
Removed front panel, used socket to compress lock tab on plastic pins holding shocks. Still taks a little effort to get them out. The one behind a plastic drain canister is a proble as there doesn't seem to be a good method for moving that canister. I think that's why the spare pin is provided.

Sadly, my case was one of the lower percentage where the problem is in the rear bearing area. The shocks were, the top support springs were good but the rear of the washer drum was shot. Opted to replace with new washer rather than go through the much longer repair with the almost $300 in parts.

Bkn door strike

  • Customer: Jeffery David from Chesaning, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 1 of 3 people found this instruction helpful
Very simple hardly worth writing about.

right side pin for shock.

  • Customer: Joe from New Lenox, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 1 of 3 people found this instruction helpful
What was not mentioned in the instructions was that the right side pin can not be removed very easilly since there is a large metal box that is mounted directly behind the pin which keeps it from being removed without great effort and potential. I was able to remove the pin without destroying it but it would never go back in the same way because it is impossable to line up the schock, bushing and hole so I installed the pin from the front side and I will take my chances as to how long it lasts. machine seems to be running fine. Thanks

Shock broke

  • Customer: Robert from Coldwater, OH
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 1 people found this instruction helpful
replaced as instructed.

Door on washer broke lots of laundry to do!

  • Customer: David from Cos Cob, CT
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
I was amazed at how quickly my part came for the washer and it came to me on a Saturday

one broken shock

  • Customer: Joseph from Steger, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 0 of 1 people found this instruction helpful
when I replaced the other one it was broken also but you wouldn't know it by just looking at it. The only problem being able to get the new one back on I put it on pushing from the front, I can only imagine the ttrouble I'll have get it out again I'll probable have to cut it out with somthing because it's right up against the circiut board housing. other wise not a bad job. But I think my age has somthing to do with it.Not much strength.

Hungry dog ate the door latch on my front-load washer

  • Customer: Richard A. from Newnan, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 1 people found this instruction helpful
ordered the part and got the part in three day. A no hassle experience. Installed the latch and eureka! Fixed!

machine would not go into final spin, clothes saturated

  • Customer: david from edinboro, PA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
with the help of my nephew, we unstacked dryer after power sources were shutoff first. then simply removed the two screw attaching lid on washer. then removed two screws holding switch from front of machine. fished switch up to a visible area, exchanged bad for good. fed switch back to it's home,then reversed assembly procedures. these forums are great and have saved me money by enabling the repair both washer and dryer at a very reasonable cost without the need of a certified repair person.

In spinout it jumping up &down.

  • Customer: Joseph from Independence, MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 1 people found this instruction helpful
The same.
All Instructions for the STF2940HS1
91-105 of 234