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Models > STF2940HS1 > Instructions

STF2940HS1 Westinghouse Washer - Instructions

All installation instructions for STF2940HS1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the STF2940HS1
91-105 of 234
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Washer would not spin

  • Customer: Philip from Jacksonville, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 1 of 2 people found this instruction helpful
easy repair. I went to the back of the washer and removed the two(?) screws that held the top panel on. Then moved to the front of the washer and unscrewed the two screws in the door frame holding the lock assembly. Pulled it up and out from the top of the washer and disconnected the three wire connections. Then I just reversed the process with the new part. It all worked great. This website rocks...
Phil
Jax, FL

Bouncing washing machine

  • Customer: anthony from Florence, AL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Socket set
  • 1 of 2 people found this instruction helpful
The instructions that came with the new shock absorbers were very detailed and walked me through the repair step by step. The new shock absorbers are much better quality than the old tube style shocks.

worn out vibration/shock absorbers

  • Customer: W R from Venice, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers
  • 1 of 2 people found this instruction helpful
"Instructions" with the kit suggest pulling the pins out with a pair of pliers. That's fine if you're a gorilla. It's easier to use a 13MM boxed-end wrench. Slip it over the tapered end to depress the locking tab; then tap a 3/8 dowel rod held against the tapered end to remove the pin. Also my washer has a drain tube that has to be disconnected to get access to the top pin. If I had to do this again it would take about an hour.

Drum was banging around when spooling up and slowing down

  • Customer: Matthew from Pullman, WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 1 of 2 people found this instruction helpful
The front lower access panel pops off with two Philips head screws. From there, the white pins holding the hold broken shock absorbers can be removed by pressing their locking tab down and pushing them free of the bushing.

After pulling the old, broken items out, the new ones are reinstalled the same way: place the metal end towards the drum, push the white pin through the bushing (only one way is correct) and you're almost done. Reinstall the front panel and get back to having a quiet washing machine!

Machine bounced all over the room

  • Customer: Stuart from Canton, MI
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 1 of 3 people found this instruction helpful
I followed the great instructions provided on the site and had the old broken struts out in no time. The new ones went in without a hitch and the time it took me to unscrew and rescrew in the back of the machine was longer than the time it took me to replace the broken parts.

Bouncing and noisy washer

  • Customer: Chad Trainum from Albuquerque, NM
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 1 people found this instruction helpful
I had read the instructions and suggestions on the site. The product arrived with a good set of instructions. I used the deep socket to push in the "catch" on the pins. Once the catch is depressed I pulled and twisted a bit to get the pins out. After I pulled both broken shocks out I replaced them as instructed. I did use a long wooden dowel to get the pins all the way in. Read the instructions and follow what they tell you and it'll be done in under 15 min.

washer went off balance, barrel in washer was loose

  • Customer: Marcie from Montesano, WA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
Disconnected hoses, unplugged, took off top and back of washer. Removed the white plastic thingys that retained the broken shock absorbers. Installed the new ones, using a hammer and 1/2" copper pipe section to place white plastic thingys. Put back, top on. Reconnected hoses, plugged in. Presto!

Drum would sway out of balance

  • Customer: Jeffrey from Woodinville, WA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 1 people found this instruction helpful
Followed the kit instructions to the letter. working around tight clearences was really the only thing to slow me down. The other posts tell the rest of the story better than I can.

knocking noise when washer changed directions

  • Customer: Randy from Okeechobee, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 1 people found this instruction helpful
First I removed two screws in front lower panel to access lower portion of washer machine. Use pilars to push four plastic pins from each end of two vibration/shock abs. Job was very easy and took less than 30 minutes to complete.

Broken shock

  • Customer: Scott from Pearland, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 1 people found this instruction helpful
My washer was leaking a bit on the left side, apparently from the place water enters from filler. I spent a bit of time inspecting that side of the thing and my jaw dropped when I finally saw the other side of the washer, the upper shock was broken off and the thing was not connected.

I got my parts fast and removing the pins was a bit troublesome but some from access standpoint, but it wasn't hard - just took some extra effort and prying from the head side. Seems to run better with new shocks and no more leaking so far.

both left and right shock absorbers had broken into they are plastic on my front load galeriey series washer

  • Customer: Les from Belleview, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 1 people found this instruction helpful
I removed the bottom front panel ( 2 screws) and about 8- 10 inches back were the shock absorbers...the one on the left was easiest nothing in way I squeezed the locking tab and pushed the pin thru to remove the shock absorber...on the right side was a little tricky but got my arm round the drain hose and small pump and pushed that pin thru as well...installed new shocks and was good to go...I did call a local repair business here in belleview florida was told the shocks themselves would cost 37.00 for the pair and about 150 - 175 in labor...I paid 22.00 from parts select and did my own labor thanks for all the help...les

Broken shock - slight leak

  • Customer: Duffy from Wheaton, IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 1 people found this instruction helpful
You could do the replacement by just removing the maintenance panel on the front, but removing the rear panel gives you more options for getting at the shocks.

The front panel comes off with 2 screws, the back has a lot of screws holding it on, a cordless drill is the way to go.

Prying on the head of the plastic bolt with a pair of needle-nosed pliers while pushing down on the tab seemed to work well. I did have to remove a small box that houses electronics to remove the one from the right side.

While I was in there, I tightened up the numerous bolts that holds the drum shell together. Machine is much smoother now and no leaks.

Washer off balance caused springs, shocks to break

  • Customer: Lois from Pasadena, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 0 of 1 people found this instruction helpful
Took off the front, and put a come along to rafters in garage to lift tub.
Replaced shock asborers, waited for spring kit to be delivered, replacing all.
Still isn't working need to check wiring to some compoments to see if a wire is broken.
Hope to have it washing soon

Latch on door broke. It is made of plastic and just broke off.

  • Customer: Sharon from Wichita, KS
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
just unscrewed the old one and put a new one on.
I bought two just in case this one breaks too.

broken shock absorbers (were all plastic)

  • Customer: Patrick D from Port Orchard, WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 1 people found this instruction helpful
It took more time to remove the screws on the back panel..
remove back panel for better access..
remove speed access box on lower left side ( 2 screws) to get access to nylon pegs, squeeze down on tabs and pull out . the little tabs are on the oppsite side of the split nylon...
Replace shocks and nylon pegs..
reattach speed access box.
put the back on.....
easy job, the new shocks are part metal, make sure the metal side of shocks go towards the tub...
All Instructions for the STF2940HS1
91-105 of 234