Models > STF2940HS1 > Instructions

STF2940HS1 Westinghouse Washer - Instructions

All installation instructions for STF2940HS1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the STF2940HS1
91-105 of 217
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broken shock heads-up!

  • Customer: James from Almond NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 1 people found this instruction helpful
If you have a broken shock (or two) there's a strong possibility that the failure caused, or was caused by, a failure of the "spider" that attaches the inner drum to the "drive shaft". If this is the case, the problem is likely terminal for your washer... unless you purchased a rip-off service contract. The parts will cost upwards of $250 and the bearings and seals that must be dealt with cry-out for a service tech and the associated labor cost. Between the poor engineering and lousy service, I will no longer be purchasing Sears appliances. I did *not* get my money's worth from this washer and Sears has not made good.

knocking noise when washer changed directions

  • Customer: Randy from Okeechobee FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 1 people found this instruction helpful
First I removed two screws in front lower panel to access lower portion of washer machine. Use pilars to push four plastic pins from each end of two vibration/shock abs. Job was very easy and took less than 30 minutes to complete.

broken shock absorbers (were all plastic)

  • Customer: Patrick D from Port Orchard WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 1 people found this instruction helpful
It took more time to remove the screws on the back panel..
remove back panel for better access..
remove speed access box on lower left side ( 2 screws) to get access to nylon pegs, squeeze down on tabs and pull out . the little tabs are on the oppsite side of the split nylon...
Replace shocks and nylon pegs..
reattach speed access box.
put the back on.....
easy job, the new shocks are part metal, make sure the metal side of shocks go towards the tub...

Washer off balance caused springs, shocks to break

  • Customer: Lois from Pasadena TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 0 of 1 people found this instruction helpful
Took off the front, and put a come along to rafters in garage to lift tub.
Replaced shock asborers, waited for spring kit to be delivered, replacing all.
Still isn't working need to check wiring to some compoments to see if a wire is broken.
Hope to have it washing soon

Latch on door broke. It is made of plastic and just broke off.

  • Customer: Sharon from Wichita KS
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
just unscrewed the old one and put a new one on.
I bought two just in case this one breaks too.

Washer drum would not spin

  • Customer: Annie from Santa Clara CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 1 of 4 people found this instruction helpful
For some time, our washer's door was vibrating and making noise during the spin cycles. Then after washing a large blanket, the drum stopped spinning all together. I was able to slide the top of the washer off after undoing the screws in the back and then following the directions, found that the error code was for the washer door. The drum would not spin because it thought that the door was open, confirming what we thought, the door lock and switch assembly were bad.
I was able to unscrew the assembly from the front, then reach down and after ordering the new part, disconnect the 3 cables, remove the old part then redo the cables on the new assembly and Voila...working washer, woo hoo!

Broken shock

  • Customer: Scott from Pearland TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 1 people found this instruction helpful
My washer was leaking a bit on the left side, apparently from the place water enters from filler. I spent a bit of time inspecting that side of the thing and my jaw dropped when I finally saw the other side of the washer, the upper shock was broken off and the thing was not connected.

I got my parts fast and removing the pins was a bit troublesome but some from access standpoint, but it wasn't hard - just took some extra effort and prying from the head side. Seems to run better with new shocks and no more leaking so far.

both left and right shock absorbers had broken into they are plastic on my front load galeriey series washer

  • Customer: Les from Belleview FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 1 people found this instruction helpful
I removed the bottom front panel ( 2 screws) and about 8- 10 inches back were the shock absorbers...the one on the left was easiest nothing in way I squeezed the locking tab and pushed the pin thru to remove the shock absorber...on the right side was a little tricky but got my arm round the drain hose and small pump and pushed that pin thru as well...installed new shocks and was good to go...I did call a local repair business here in belleview florida was told the shocks themselves would cost 37.00 for the pair and about 150 - 175 in labor...I paid 22.00 from parts select and did my own labor thanks for all the help...les

Broken shock - slight leak

  • Customer: Duffy from Wheaton IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 1 people found this instruction helpful
You could do the replacement by just removing the maintenance panel on the front, but removing the rear panel gives you more options for getting at the shocks.

The front panel comes off with 2 screws, the back has a lot of screws holding it on, a cordless drill is the way to go.

Prying on the head of the plastic bolt with a pair of needle-nosed pliers while pushing down on the tab seemed to work well. I did have to remove a small box that houses electronics to remove the one from the right side.

While I was in there, I tightened up the numerous bolts that holds the drum shell together. Machine is much smoother now and no leaks.

The tub had severe vibration and actually impacted the sides of the washer

  • Customer: Paul from Prospect TN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 1 people found this instruction helpful
The machine had the vibration for sometime but still worked so we left it alone until it stopped working. After some trouble shooting I discoverd 1. both lower shocks were broken off and the tub had hit the controller connector on the front right side so hard it had come loose. After plugging it back the washer worked again so I ordered the shock absorber kit from part select. I was able to install it by only removing the front lower cover. The pins took some effort to push back in but the parts fit perfectly and we are back in business. I had to use a large set of channel locks to force the pins back in as well as tapping them with a hammer.

Machine would not start

  • Customer: david from San Diego CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
Unscrew the the bad part, screw on the new part

Washer would not spin

  • Customer: Philip from Jacksonville FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
easy repair. I went to the back of the washer and removed the two(?) screws that held the top panel on. Then moved to the front of the washer and unscrewed the two screws in the door frame holding the lock assembly. Pulled it up and out from the top of the washer and disconnected the three wire connections. Then I just reversed the process with the new part. It all worked great. This website rocks...
Phil
Jax, FL

the wash tub was loose and making noise and bouncing all over the place

  • Customer: Eve from Davie FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 1 people found this instruction helpful
we removed the back panel of the washing machine, removed the old pins to the shocks and re-installed the shocks and pins. one pin gave us a hard time but it eventually went back in. the job was not to bad to do and now the wash machine is so quiet we can't even tell that it is on : ) this is our second repair that we have done on it ourselves, the first time we had to install a new control unit and spring and that was fairly easy also. who needs to spend alot of money to get their appliances repaired, you can easily do it yourself and save some money, plus we ordered the parts online and received them in about 2 days

Washer would drain, but not spin

  • Customer: Eleanor from Jekyll Island GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
I had called a repair man; and fortunately he never returned my call. After reading many of the reviews involved with the same problem, and wanting to use my washer, I decided it was easy enough to give it a try. And so it was. 2 screws in back removed the cover; and 2 screws in the front of the washer permitted the removal of the affected part. Removed three "plugs" from old; put them on the new part; replaced it back in the washer, and replaced the two front screws, which held it in place. Replaced top, securing with the two screws. And surprise - surprise -- the washing machine was working again! Your reviews were so helpful and encouraging --- that this really old lady decided to try it --- and like they all said "It was really easy to fix."

washer would not aggitate or spin

  • Customer: Larry from New Baden IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
Technition said door switch. I questioned his diagnosis. I felt that if the switch was bad, the washer wouldn't fill either. He simply repeated that it was the door switch, so I ordered one. $30 for his diagnosis, plus $15 for the part. There was nothing wrong with the door switch in the washer. (If the sw was bad, the machine would not fill with water. just that simple. This was a complete waste of $45.
All Instructions for the STF2940HS1
91-105 of 217