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Models > STF2940HS1 > Instructions

STF2940HS1 Westinghouse Washer - Instructions

All installation instructions for STF2940HS1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the STF2940HS1
76-90 of 234
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Washing machine wouldn't go into final spin.

  • Customer: Manny from Old Bridge, NJ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 3 of 6 people found this instruction helpful
First unplug the machine, then remove two srews on the back of the machine for the top cover. Remove top cover and then remove two srews that hold the door locking part. Put your hand in the machine and grab the part. unplug the three wire harnessess then plug them back and put back in place and put the two srews back and then the top cover and two srews as well.

Original glass broke due to uneven load and drum struck the glass

  • Customer: Dallas from Saint Augustine, FL
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 5 of 12 people found this instruction helpful
With breakdown maual, I diassembled the door and reinstalled the glass and rehung the door and closed it. Turned on the machine and the bottom of the glass does not meet the rubber seal on the washer opening.

broken shock heads-up!

  • Customer: James from Almond, NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 2 of 3 people found this instruction helpful
If you have a broken shock (or two) there's a strong possibility that the failure caused, or was caused by, a failure of the "spider" that attaches the inner drum to the "drive shaft". If this is the case, the problem is likely terminal for your washer... unless you purchased a rip-off service contract. The parts will cost upwards of $250 and the bearings and seals that must be dealt with cry-out for a service tech and the associated labor cost. Between the poor engineering and lousy service, I will no longer be purchasing Sears appliances. I did *not* get my money's worth from this washer and Sears has not made good.

broken shock

  • Customer: John from Glennallen, AK
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 1 of 1 people found this instruction helpful
removed front panel and used deep socket to remove pins that hold shocks. front left shock took most of the time because of hoses and a unit in the back that needed to be released to be able to remove the pin on the bottom. the right shock was a piece of cake to replace. used a hammer to pull the pins into place (i did not use it to tap on them ) . lots of bloddy fingers from sharp edges.

Washer was "clunking" when in use

  • Customer: Mike from Central Square, NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 1 of 1 people found this instruction helpful
I replaced both shocks, as both shocks were broken! Keep in mind that Parts select packages them in pairs. I order 2 packages or 4 shocks, guess I have another pair for ~ 5 years from now. These are located under the front bottom panel, so no need to isolate water lines or even pull this sucker away from the wall. Tight clearances are the only factor from making this really easy. Use some Vaseline to assist inserting the new plastic pins.

Noisey shock absorber

  • Customer: Ed from Clackamas, OR
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 1 of 1 people found this instruction helpful
The parts came with instructions They stated to remove the front panel. This only gets to one side for a difficult repair. I removed the back panel then it was a snap. Easiest with two people.

shocks broke away from washer drum

  • Customer: Rita from Cambridge, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 1 of 1 people found this instruction helpful
replaced the two shocks with the new ones by removing the pins that held the old ones in place.

dryer would not spin

  • Customer: Robb from North Huntingdon, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 1 of 1 people found this instruction helpful
Removed old shock abs. (both sides). The one side, I had to remove the speed control board to access the lower nut on the one shock. Install was fairly easy however, it did not fix the washer. Apparently there was something else (either a switch, the control board or the motor) needs replaced too.

One shock was broken

  • Customer: Larry from Alamo, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 1 of 1 people found this instruction helpful
I removed the front access cover and the rear cover. It was also necessary to remove the water level sensor (attached to the tub drain hose) to access one of the shocks. Not having a 1/2" deep socket, I used a 2" piece of 1/2" copper pipe to depress the locking tab on the shock attachment pins--worked great. Pulled the pins out with pliers. Putting the pins back in after replacing the shocks was easiest to do using 'channel-lock' pliers to grab the bracket and the pin head and squeeze in the pin. The only problem was that my copper pipe piece fell into the drain hose when removing one of the pins! Had to take the drain hose loose to fish it out.

washer drained withn no spin

  • Customer: William from Lancaster, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 2 of 4 people found this instruction helpful
Remove top of washer, remove door lock assembly,install new assembly replace top.

no spin cycle sometimes

  • Customer: glenn from hampton, VA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 3 of 7 people found this instruction helpful
pulled the retaining ring then unscrewed 2 screws removed the bad switch and unplugged the old wires then hooked them back to the new switch...this was the second switch in approximately 2 years...

Washer shaking and making loud noise during spin cycle.

  • Customer: Roger from Salem, CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Wrench set
  • 2 of 4 people found this instruction helpful
Removed front panel, used socket to compress lock tab on plastic pins holding shocks. Still taks a little effort to get them out. The one behind a plastic drain canister is a proble as there doesn't seem to be a good method for moving that canister. I think that's why the spare pin is provided.

Sadly, my case was one of the lower percentage where the problem is in the rear bearing area. The shocks were, the top support springs were good but the rear of the washer drum was shot. Opted to replace with new washer rather than go through the much longer repair with the almost $300 in parts.

Broken shock

  • Customer: Ron from Blaine, WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 1 of 1 people found this instruction helpful
As others have mentioned, it was pretty straight forward although a bit finicky to get into the tight spots to press out the pins. The little piece of 1x4 block helped press the pins back in. For the right side shock, I had to undo the large rubber hose at the bottom of the drum and also had to remove the sheet metal shield in the back to allow clearance for the pin to come out. There's only 2 screws holding it in so again, not too hard to do.

shook and made lots of noise when spinning out

  • Customer: Joanne from Platteville, WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 1 of 2 people found this instruction helpful
put in new shock absorbers one was broke but there is something wrong yet as it still shakes and makes the noise, think it is in the back between the two baskets have not had anyone that can take it apart yet for me,

Washer would not spin

  • Customer: Philip from Jacksonville, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 1 of 2 people found this instruction helpful
easy repair. I went to the back of the washer and removed the two(?) screws that held the top panel on. Then moved to the front of the washer and unscrewed the two screws in the door frame holding the lock assembly. Pulled it up and out from the top of the washer and disconnected the three wire connections. Then I just reversed the process with the new part. It all worked great. This website rocks...
Phil
Jax, FL
All Instructions for the STF2940HS1
76-90 of 234