S3700G0WW General Electric Washer - Instructions

I spoke to a very nice young ladie who took my order and I received my order within two days. I pull the clasp off of the old knob and replace the knob and the clasp with the new part and it now works great. Thank you for helping me find the part I needed.

The repair was so easy when I got the part, I did it myself without any help in 5 seconds!

1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)
2. Removed the 2 bolts holding the Pump/Motor assembly to the machine.
3. Removed both hose clamps on the Pump/Motor assembly and removed Pump.
4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps.
5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump.
6. Plugged in the washing machine and everything worked.

NOTES:
1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine.
2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...

After removing frt panel which prys off I checked for anything obvious like a loose belt. Then I jiggled the magnet switch located on the inside of the loading cover. I saw the machine start agitating the it stopped again when I stopped touching it. I ordered the new part and spliced it in with the wire crip tool. Now the machine is A ok.

Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.

To diagnose, first I unhooked the washer: power, water supply, and drain pipe. I then slid the washer out, laying it on its front. With nutdriver, I unscrewed two screws that held the other end of the drain tube and removed it completely. Then, again with the nutdriver removed 4 screws from the back near the legs, two in between the legs in the middle, and approx. 4 to 6 on the bottom. This let me pull the bottom off partially to access the motor area. (I did did not take the bottom completely off, only about 2/3 off and let it bend over, as it was flexible tin) The belt was broken. After receiving the new belt, I positioned it between the pulley and the motor and between the drum and the big pulley. Then I rotated the big pulley, pulling the belt onto it as I rotated. At the same time, as I rotated, I pulled the other end of the belt on to the little pulley. Once it was on, I would put pressure on it as I turned the pulley, to jump the belt to the appropriate grooves on the little pulley. Note: the replacement belt had been modified, so it had one less groove than the pulley. I would have known this if I had read the insert that came with the belt first! Anyway, this was not a problem, only a design change. Also it was important to start the belt on the inside, so if it slipped, you didnt loose your bite. Total diagnostic, repair, and reassembly time: 30 minutes plus or minus. I had read other online forums that said you had to loosen the motor, etc. And I do know some type of a belt installation tool was offered on line, but I got along fine with my installation method. An extra set of hands would have been helpful, but not necessary.

The teeth on the control knob were broken off (not sure how it happened). the teeth on the stem of the knob turn the selector dial. To replace the control knob, I used a pair of needle nose pliers to remove the pin clip and pulled the knob off. The new control knob came with the clip already installed on the stem of the knob. It was a matter of pushing the new knob onto the shaft . . . and the rest is history.

Simply put hands, one under each side of the agitaror and pulled up. The part snapped off very easily. I then placed the new part in the tub and pressed down. Extremely easy, should have done it sooner!

Remove the knob. This is the hardest part. To remove the knob, unplug the washer and pull the unit out so you can get to the back. Stand on the right side of the machine and pull the knob out. It is retained by a nylon clip. Take a small flathead screw driver and use it to push the clip up from the open ended side. Not much force is required. It will pop right up. The clip has a hook on one side so if you try to remove it with needle nose pliers (like I did the first time) you will bend the trim on the knob and likely break the clip.

Once the knob is off, remove the dial with the pointer on it and set it aside.

With this done, remove the three hex screws on the back of the control panel. Then lift the plastic control panel up, then forward. This will allow you to lay the control panel on the top of the machine.

Remove the wire harness by lifting up on the retainer and pulling on the harness. Grip the harness not the wires. The harness seats with a good grip so you'll need to work it a little.

Remove the single retaining screw that holds the timer unit to the control panel. Once the screw is removed TWIST the timer unit to remove it. The timer is held in place by two retaining "prongs" that you will break off if you try to pull the timer off the control panel. Once free of the retaining prongs, the timer is off the control panel and you are ready to replace with the new one.

Install is the reverse of what you just did.

When you get to putting the knob back on don't forget to put the dial with the arrow back on first. This only goes on one way but it takes a pretty good push to get it to seat. Next, put the nylon retaining clip on the knob such that it's barely on and slip the knob on the timer post only to the point where you see the slot in the knob and the slot on the post line up. When the two slots are aligned, use the blade of the flathead screw driver to push the nylon clip into place.

Reseat and align the control panel, replace the three screws, plug the unit back in and you can watch the game while the little lady gets back to her washing. :) Just kidding ladies.

This is an easy repair that anyone can do with only a couple hand tools and a little patience. Getting the knob off is the hardest part and a little finesse will work better than brute force.

Have fun, you can do it.

First I removed the front panel by prying it forward with a Screw driver away from the side panels at the top (wrap a shop rag around the Screw driver to keep from scratching the paint). Once you have the panel pried loose at the top ... lean it forward until you can lift it off the tab type hooks at the bottom.
I next unplugged the wires from the motor. The orginal motor had three wires ... two on top and one on the left side. The one on the side is a ground wire for the open frame motor. The replacement motor is sealed and does not require this wire. Just leave it unplugged when the new one is installed.
Next I removed the inlet hose that attaches to the back of the pump. Remove it by loosening the hose clamp and removing it from the bottom of the tub, leaving it attached to the back of the pump. It is much easier to remove and transfer to the new pump once it is out rather than fight with the spring type clamp on the back of the pump in the close quarters inside the machine.
Next I removed the outlet hose from the top of the pump. Squeeze the spring clamp with Pliers and work it up and off the pump.
Now I just used a Socket to remove the two bolts holding the bracket to the inside front of the machine and removed the assembly.
I now removed the inlet hose from the back of the old pump. Just squeeze the spring clamp with Pliers and work it up the hose and off the pump. Transfer the hose to the back of the new pump reusing the same clamp.
I now bolted the assembly back into the machine, reattached the outlet hose to the pump, and then reattached inlet hose to the bottom of the tub. All that was left to do was plug in the two wires to the top front of the pump motor (as I mentioned earlier, leave the side wire from the old pump unplugged as it is not needed on the new one). I then ran the machine for a few moments with the front off to check for any leaks and then put the front panel back on.
The whole replacement cost about $50 and took barely 15 min. from start to finish. The machine now works perfectly.

I replaced the work tub dampening strap because that what everyone recommended to replace for this problem. However the purpose of these straps is to dampen the agitation cycle and they have nothing to with the spin cycle at all. the balance ring assembly had been rubbing on the outer tub so I decided to replace it because of a "balance issue". However the ring is liquid with baffles to counter balance the load as it spins and it still had the liquid inside of it so it was actual not needed. What fixed my issue was I found a bolt laying at the bottom of the washer. This bolt was one of the 4 bolts that hold the outer tub to the metal support. When it feel out the tub was only held in at 3 points not the needed 4. This allowed it to rock a bit in the high speed spin and you thought it was going to fly into a 1000 pieces. I replaced the bolt and other parts since I had paid for them and everything works great now.

1. Noticed there was and obstruction in the air line that feeds the water level pressure switch. Cleaned out the air line but still had intermittent problem with flooding.
2. Evaluated the fill solenoid valve with meter and was functioning properly
2. Evaluated pressure level switch with meter and noticed that the switch was not changing state as it should when the water level is increasing. Replaced the level pressure switch, but still had problem.
4. Noticed the air line was damaged and had a hole that prevented pressure from building up. Replaced the air line and all is good!

removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.

Used 1" puddy knife to depress spring loaded retainer tabs. Front panel is removed by prying the top of the front panel away from the machine. Lift front panel to release bottom from machine. Set panel aside. New belt is installed by placing it on the drive pulley and then rolling belt onto the motor pulley. Rotate the motor by hand while moving belt so it is properly seated on pulley.

Disconnected electrical power plug and two water inlet hoses Removed three screws holding control panel to back panel. Slid control panel sideways then tilted forward to expose inlet valve. Removed the two clip wiring connections and two hold down screws. Compressed the spring clip on the outlet hose and slid it off the valve. Installed the new valve in reverse order. Reinstalled the control panel and three attachment screws. Reconnected the water hoses and plugged the electrical cord back in. Started wash cycle to check out. It now fills properly. Problem solved!!