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RS744GP3BG Hotpoint Cooktop - Instructions

All installation instructions for RS744GP3BG parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the RS744GP3BG
1-15 of 364
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Bake element cracked on its own

  • Customer: Timothy from Cordova TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 476 of 479 people found this instruction helpful
Flipped the breaker. Removed shelf, Find the right size nut socket, unscrew the two screws, pull the element out a little bit, disconnect the wires (on pretty tight), pull out element, clean out any mess in the oven, compare element with new one to make sure its the same size and such, connect wires to new element, replace screws, flip breaker back, turn on for a few minutes to make sure it works. Piece of cake.

Oven took 30 minutes to get to 380 degrees-no hotter

  • Customer: Sandra from Hayward CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 371 of 373 people found this instruction helpful
First I searched this site and read about the repairs - which made me feel like my husband could do it with ease. Then he removed two screws inside the oven, removed the broken element (didn't know it was broken til removed) and replaced the new one - just like that! The real key was being able to read how it was for other people who had already done it. That's the only reason I'm submitting my storey. Thanks

Bake element burned out

  • Customer: Laura from N. Little Rock AR
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 187 of 254 people found this instruction helpful
I turned off the power to the oven at the breaker. Then I removed the two screws from the old element, pulled the old element out about 3 inches and disconnected the wires from the element and installed the new one.

Oven tempature was approximately 150 degrees to low

  • Customer: James from Austin TX
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 148 of 171 people found this instruction helpful
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.

SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was about 150 degrees to low.

FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.

REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!

Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.

As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.

Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.

If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.

You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.

Daughter dropped dish on element......broke it!

  • Customer: Danny from Trinity NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 71 of 72 people found this instruction helpful
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
the repeated the process to complete the installation.
Relly easy.

lower bake element broken

  • Customer: David from Nye MT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 98 of 160 people found this instruction helpful
Removed 2 screws that hold element and pulled old element out about 2 inches to disconnect the wires from the old element. Connected the new element and remounted to rear oven wall. Very simple and saved a visit from the appliance repairman.

Bake element burnt in half

  • Customer: Betty from Athelstane WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 83 of 145 people found this instruction helpful
TURNED OFF CIRCUIT BREAKER. Removed nut, washer and screw, pulled out electric burner about three inches, disconnected electric terminals and removed damaged element. Inserted new element into oven, connected electric terminals, pushed electric prongs back in, screwed element to back wall of oven....DONE Easy as 123

The right side hinge assembly broke. Replaced both sides

  • Customer: Frank from Pebble Beach CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 32 of 33 people found this instruction helpful
First I removed the door by lifting it off the hinge assemblies.

Then I removed the drawer to access the spring.

Removed the spring, noting which attachment hole was used.

Removed the hinge assembly with a Phillips screwdriver.

Replacef the unit.

Repeated for the other hinge assembly.

Note: it took longer to find the correct parts in the parts diagrams than it did to replace them.

Replacement of Coils

  • Customer: Joseph from South Plainfield NJ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 31 of 37 people found this instruction helpful
Removed by slightly wiggling out of the coupling. No tools needed, seriously, (and I'm a contractor). Basically, pull out and snap back in.

Oven would not heat to the correct temperature

  • Customer: Michael from Lawrenceville GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 32 of 51 people found this instruction helpful
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires

There was no heat on the coils.

  • Customer: Shaohui from East Lansing MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 22 of 25 people found this instruction helpful
I opened the lid, and found that the terminal blocks were burnt, the wires were melted. I ordered one set of terminal block to replace the burnt one, and it worked. Before I started, I shut off the electricity in the whole house to be safe.

Oven door hinge rollers broke, hard to open door

  • Customer: Peter from Framingham MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 14 of 16 people found this instruction helpful
Before removing screws, I reached in and felt for where the upper end of the spring attached to the hinge. There are three holes in the end of the hinge arm, so I wanted to be sure of which hole to use. (The holes are very close together, so if the spring falls out before you determine which hole it was in, it probably won't matter so long as you are sure to use the same hole on both new hinges.) I then removed three Phillips screws per hinge. Once the hinge was loose, I could wiggle it around and release enough of the spring tension to slip the top end of the spring out of the hole on the hinge arm. Then I pulled out the old hinge and inserted the new one and replaced the three screws. Without the tension, the lower end of the spring fell out of the little hole in the oven bottom where it normally attaches. Our gas oven has a broiler rather than a storage drawer, so it was a little difficult to get the lower tip of the spring back into that hole. It actually ended up being easier to get the lower tip of the spring back into that hole first, before trying to reattach it to the hinge arm. Once I got the lower end into that hole, I pulled up on the spring and maintained upward pressure on the spring while I fiddled around to get the upper end into the hinge arm hole. Took about 20 minutes, door works perfectly now. Lots of sharp edges inside the oven, so had to be careful.

Failed oven door hinge

  • Customer: Jack from Spencerport NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 14 of 17 people found this instruction helpful
Pull oven door open about a couple of inches. Grab the door by the sides and pull up to remove from the hinges. Set it aside. Remove the storage drawer under the oven. This gives you access to the tension spring attached to the hinge. Detach it by hand. Using a phillips head, unscrew and remove the damaged hinge. Replace the new hinge. Reattach the spring. Replace the storage drawer. Replace the oven door. Done.

Surface burner coil did not work.

  • Customer: Gregory from Mont Belvieu TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 14 of 18 people found this instruction helpful
TURN OFF ALL POWER TO KITCHEN. Took off all burner coils and plates below them. Lift hood. Locate part. Remove old part and replace with new part in same way as was previously installed. The wire that comes with the kit is actually too much wire, but just arrange it the best you can and leave it....no big deal. I didn't have a magnet, but needed one. The wire from burner coil to switch runs through a harness which is screwed on to the body of the oven (below the range). Be careful NOT to drop it behind oven when taking it out. I dropped it and took forever to get it. That turned a 20 minuate job into an hour and a half. Otherwise this is an easy job that anyone can do. Refrigerator compressor is next. Have fun.

oven shut down code F3

  • Customer: Richard from Jupiter FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 13 of 17 people found this instruction helpful
As has been said shut down unit,Breaker fuse.If you do not have install info.Get a copy on line. If you have another set of hands it would not hurt.! this has been stated before. Remove door, Remove 4 screws , to slide unit out,I used a saw horse with some cribing secured to the horse to get height, Pull the oven out so that the two front supports are on the saw horse,and the back two are up to the edge runner.I used about a 1 ft stool for working height. Remove the top elec. cover sheet metal 2 screws. You will see were the wireing runs down the back. Get a small mirror,and flash light. Look down the wire opening in the back, you see the sensor connection ,I made a hook out of a coat hanger to grab it with. Pull it up before you disconnect it ,tie a piece of string to the sensor side of the connector , use 2 Ft. then disconnect remove two screws from inside the oven. And remove,sensor tie string on to new sensor connector pull through and connect.on top.Then replace everything cck every thing Twice!Doing this i didn"t have to pull the unit all the way out! LATER GOOD LUCK!
All Instructions for the RS744GP3BG
1-15 of 364