This screw, known as a handle fixer, is used to keep the door handles on your refrigerator secure. This screw is a genuine OEM part that comes individually, and simply screws into place in your refrig...
This evaporator fan motor is in the back of the freezer, and circulates air over the refrigerator coils. These coils will convert the heat into cool air, which is then circulated. When the evaporator ...
This is a power cord made for Samsung refrigerators. If your current power cord is damaged, broken, or no longer supplying power to your fridge, you can disconnect it from the wall outlet, strip it fr...
This is a crisper drawer for models of Samsung refrigerators. Crisper drawers are used to store fruits and vegetables at a different humidity level from the rest of the fridge to preserve their freshn...
We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
11 questions answered by our experts.
Sort by:
< Prev
1
2
3
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Janette
December 15, 2019
Too shelf is not cooling
For model number RS25H5111SR
Good Day Janette. Thank you for your question in regards to your unit (Model Number RS25H5111SR). Here are some tips that may help solve the issue that you are currently having: 1) Confirm that the power plug is properly connected. 2) Check to see if the temperature control on the display panel is set to the correct temperature. 3) Make sure that the refrigerator in not located in direct sunlight or located too near a heat source. 4) Check to see if the back of the refrigerator too close to the wall and therefore keeping air from circulating. 5) Check if the Cooling Off function is on. Hope this helps. Best Regards.
Was this helpful?
Thank you for voting!
David
February 1, 2020
Reset temp for freezer and refrig
For model number RS25H5111SR
Hi David. There is no "reset" simply press the fridge or freezer button on the control panel to set the temperature. Thank you for your question and good luck with your repair.
Was this helpful?
Thank you for voting!
Joy
June 13, 2022
My refrigerator is 60°. I have tried reducing the temperature but it doesn’t work.
For model number RS25H5111SR
Hello Joy, Thank you for your inquiry. We have researched the model number that you have provided and would recommend checking the refrigerator and freezer evaporator fan motors, the temperature sensor, the humidity sensor, and the defrost heater and thermostat. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Activated water dispenser and it would not cut off. Had to turn water off to fridge itself. Tried to get access to the unit, but no luck.
For model number RS25H5111SR
Hello Michael, thank you for writing. If water or ice continuously dispense, the dispenser lever or switch may be stuck in the "pushed in" position. This is generally caused by residue build-up on the dispenser. To release it, try pressing it again. If this does not work, you can try unplugging your fridge for 5 to 10 minutes. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Was this helpful?
Thank you for voting!
Nora
December 5, 2022
Ice machine stopped, water flow was good. so I replaced it. Worked for a couple days, then stopped. Replaced Motherboard, no improvement. Ice machine started working on it own. But stopped again after a couple days. I have noticed that the ice size varies when it works, so possibly the water pump? But is there any sensors that I should check first??
For model number RS25H5111SR
Hello Nora, thank you for contacting us. Provided that the ice maker is good, we would recommend checking the water inlet valve, part number PS4146914, and ensuring that the ice maker is getting water uninterruptedly with 20 psi pressure. A faulty valve is the probable cause of the problem. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
Remove shelves then at bottom is a cover that holds fan in place remove a total of 6 screws. 2 of them are behind lamp lens cover you have to remove lamp lens to see them. Then use hair dryer to melt ice to allow cover to come off. Slow remove cover top left side there are two connector you have to disconnect. Then there are 4 screw to pu
... Read morell fan Assy from cover. 1 screw to get to fan motor.on fan cage remove coil spring then pull cage of . Then unplug connector from fan motor. Note to clean drain hole I use a small hose/ funnel and warm water to open hole back up.
