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RK767G*D2 Hotpoint Wall Oven - Instructions

All Instructions for the RK767G*D2
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The bottom element had broken apart and needed to be replaced
The only reason I mentioned "a bit difficult" is that it is very important to unplug the unit first. I didn't want to say easy because I didn't want someone just jumping right in, (you do end up handling raw wires).
First I removed the two screws that were holding in the element to the back wall of the oven, then pulled out the old element slightly until you see where the wires are attached to the end of the element. I made note (I don't know if this is neccessary) which wire came off which screwset so I could put the new one in the same way. Took out the old element and attached the new one to the two screwsets on the ends of the element and then reinserted that part in in the back wall of the oven and attached plate that holds it in place. It was for my mother and she now thinks I'm a genius! Don't let anyone take a picture of you of you from behind because you definitely have to put your head in the oven. I believe the door is removable that may make it easier to get to it.
Parts Used:
Bake Element - 220V 2300W
  • Becky from Norman, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
25 of 27 people found this instruction helpful.
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The bake element would not heat up.
This repair took much longer than it should have.
When I noticed the oven would not heat in bake mode, I suspected the element was bad. Going on the forum, I found that I needed to ohm out the element to be sure, so from inside the oven, I removed the two screws holding the element into the stove, pulled out the element a bit and removed the screws from each contact, ohmed it out and found no continuity. I ordered a new bake element which arrived in a couple of days.
I installed the new element by connecting the wires back to each terminal end. It still didn't work and not only that, the broil element didn't work now either.
I inquired again on the forum and found that the suspect might be the control module that controls both bake and broil elements. The part was $250.
Not wanting to spend that on a 10 year old stove, I ordered a new stove at Sears that was on sale.
I sent the bake element back and waited for my stove to arrive.
Sears called a few days later that my stove was ready for pickup so in preparation, I pulled my old stove out from the wall and began to disconnect the pigtail to use on the new one. It was then I noticed a wire dangling that seemed to go to one side of the bake element. When I pulled out the bake element initially and disconnected the wires, I didn't notice that one terminal had TWO wires going to it and one had a single wire connected. It was a bit dark inside the stove when I initially took the screw off of each terminal and I never noticed the second wire on the left one. I installed the old bake element, knowing it may not work but just to see if the broil now worked and it did!
So I ordered another bake element and installed it connecting two wires to the left terminal and one to the right terminal, reattached it to the back of the oven and IT WORKS!!

I cancelled my new stove at Sears which saved me about $500. Just a $26.00 part.
Parts Used:
Bake Element - 220V 2300W
  • Douglas from Derry, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
24 of 25 people found this instruction helpful.
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Old mechanical timer worn out.
This digital timer, GE Part # WB19X10006 (PartSelect PS233996) is called out by GE as the current replacement for the mechanical timer in the JB500G*J1 range. I had tried to get one some time ago from another dealer but was told it was discontinued and no longer available, so I was pretty happy to come across it in the PartSelect catalog.

It comes with a number of mounting brackets and instructions to use the brackets that resemble the old parts, but when I did that the control buttons did not line up with the holes in the glass and were offset about 1/4" to the left. It was impossible to simply slide the timer over that far because it bumped into the underlying metal frame. I ended up using a longer set of brackets which lifted the timer about 1/2" off the glass, thereby avoiding interference with the frame, and bent the brackets sideways to line up with the holes in the glass. But then a transformer on the new timer stuck out about 1/4" too far in back to get the rear cover back on. I made two vertical cuts in the rear cover from the edge down past the timer and bent the resulting flap around the transformer. The resulting installation looks like it was made that way and works great.
Parts Used:
Electronic Clock and Timer Kit
  • Theodore from Atwater, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers
26 of 32 people found this instruction helpful.
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Bake Element burnt up
Turned off breaker to stove.Used nut driver to remove the holding plate from the back ove the oven. Their was between 4 to 6 inch of slack on the wire. Used the nut driver and removed the red wire from the right side of the old element, and then removed the white wire from the left side of the element. Replaced the cap head screws that required a nut driver, with the slotted screws that came with the new element, replaced the white wire(left) the red wire(right), end reattached the holding plate to the back of the oven and done!
There are stand offs on the bottom of the element, so you can't get it confused on where the wires go, but take care that the wires do not slip back in the element "hole" or you will have to "fish" them back out.

Brought the element up slowly to 500 degrees, to burn off any residue on the element. Smelled a chemical smell for the first 5-10 seconds of the "burn in", then no smell.
Parts Used:
Bake Element - 220V 2300W
  • John from Lafayette, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
22 of 22 people found this instruction helpful.
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Element burned into.
First I removed the two screws that held the element in place. I pulled the element out about 2-3 inches and then removed the two screws that fastened to the ends of the element. Was careful to keep the same wires separate in order to fasten the new element back to the same two wires. When fastening the new element ends back to the wires, care must be taken to not bend the ends of the element when tightening the small screws to the ends. Everything went real good and am most pleased with the very fast service portrayed by Parts Select. They are a class act company and rate very high in customer satisfaction!
Parts Used:
Bake Element - 220V 2300W
  • Ward from Gilmer, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
21 of 23 people found this instruction helpful.
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Broiler Element Burned Out
Successful repair to Our GE range, manufactured prior to 1965 (when installed in house). Pulled range from wall, unplugged, removed burned-out broiler element. Previous check with GE to make cross reference of range part number to Part-select part number for this nearly 50-year-old range. Obtained new part and installed. Works. Range has self-cleaning oven, accidentally destroyed thermal switch attached to element mounting bracket, difficulty with frozen mounting nut. Self-cleaning still works; thermal switch locks out a solenoid which defeats door latch; prevents premature opening of oven door when oven too hot to open safely. Internet search did not find GE part but there are generic devices of the same type available; will consider installation later.
Parts Used:
Broil Element
  • Richard from Vestal, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
17 of 18 people found this instruction helpful.
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The gasket needed to be replaced in top oven, it was brittle and broken.
We took out the philips screws on the right and left side of inside of the oven and two hex head screws on the clip on the top of the oven in the front. Then using a slot screw driver pryed the oven liner out enough to remove old gasket and replace the new gasket. We did see in some online directions that we were suppose to remove entire oven from cabinet and loosen bolts in the back. But, we were able to get enough space to get the old gasket out and new one installed. We did use a 1/4" thick piece of wood on face of oven to prevent any denting of oven when prying out the liner of the oven.
Parts Used:
Door Gasket
  • JoAnn from Auburn, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
19 of 27 people found this instruction helpful.
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Element had blown a hole in itself during failure.
total of 4 screws to remove and replace. Took out the first 2 and pulled element out a few inches. now remove the screws from the element itself but be sure you don't loose the wire out the back of the oven. The only challenge was to keep the wires from falling back through the rear of the oven. This could be easily avoided if you have a clamp of some type ie. clothes pin, hemostst, shop clamp ect.
Parts Used:
Bake Element - 240V
  • Robert from Columbus, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
14 of 15 people found this instruction helpful.
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The lower bake element broke
Easiest repair I ever did. Killed the circuit breaker, then removed the oven door, loosened the 2 hex nuts with a nut driver, pulled the old element out a few inches, loosened the nuts holding the wire to the element. I then put the new element in place, connected the wires to the element, pushed it back in to the insulation, and then replaced the nuts on the cover piece. Put the circuit breaker back on, and done!
Parts Used:
Bake Element - 220V 2300W
  • Michael from Brookfield, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
13 of 13 people found this instruction helpful.
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2' crack in the baking element near the plug
I have a 22 year old GE double oven with a range top that I can't live without. I do alot of cooking, baking, and my share of entertaining. To replace this oven I would have to sacrifice having 2 ovens...or remodel my kitchen and reposition their location. So when something goes wrong with this oven I cringe. It needs to keep ticking for another 10 years. A friend recommended PartSelect. looked on line and found the part resembling mine. I called just to confirm the part was correct, and found out it was not. I looked up the part number the said was correct but the shape was wrong. I order it anyhow and when it arrived it was what I needed. The picture on the website was inconsistant with the part number. So I'm really glad I called and spoke to a rep. The part arrived in 4 days and the next day I installed it, needing only one tool. Doing it myself saved me a few hundred dollars and my oven works great again. And their price was lower than a local parts dealer. I added PartSelect to my favorite list for future needs! Thanks!
Parts Used:
Bake Element - 220V 2300W
  • Shalgit from North Potomac, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
11 of 11 people found this instruction helpful.
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Replaced bake element
Cut off power, but needed flashlight to see what I was doing. Couldn't get the flashlight to shine on right spot and had no one to hold it. Oven is 19 years old, so screws holding it into the oven wall and to the connection were very old and very difficult to loosen. Finally held prong with pliers and wrenched the screw loose after repeated tries and using a little WD40. Very proud of myself! I am a wife and mother of two teenage boys, but I end up doing all these projects. So proud that I posted a photo of the oven on facebook! Goes from 0 -350 in three minutes now. Yippee!
Parts Used:
Bake Element - 240V
  • Jill from Marietta, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
12 of 15 people found this instruction helpful.
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After 33 years our double oven clock stopped working.
I studied the drawings on the instruction sheet off and on for about 3 hours. I'm 76 and my memory and ability to identify the relevant parts of the old and replacement clock as depicted on the drawings aren't what they were a few decades ago. I took my time studying this until I was confident that I knew which wires needed to go on which terminals on the new clock module. It took me a while to figure out which side (left or right) of the drawing for the old and new clocks were at the end of the module and which side was adjacent to the rest of the module. Careful study of the drawings and examinations of the modules cleared this up. It also took me some time to figure out if the top or bottom of the drawings as depicted on the paper matched up with the top and bottom of the modules when viewed from the front of the oven. After this became clear removal of the wires from the old module (I labeled all of them with masking tape, for example, as L1, L2, common or neutral, Output 1 and Output 2) and placement on the new module was quite straight forward. I then covered all bare wires with the rubber insulators or electricians tape. However, the clock didn't light up when the panel was reassembled and the power was turned back on. I hired a local appliance technician to examine my work. He found 2 wires touching that weren't supposed to be touching where they plugged into the module. After separating them and turning on the power the clock has worked perfectly. The metal bracket on my oven worked with the new clock module. I didn't have to use any of the new brackets that came with the new clock. A few other manageable problems: I needed a torx screwdriver I didn't have to remove 3 screws holding the panel holding the oven dials and clock module on to the oven. A neighbor provided the needed screwdriver. I cut my index finger when removing the black knob attached to the lever used to lock the oven during cleaning. A band aid stopped the bleeding and allowed work to continue. The spring fitting over the end of the lever that wedges the black handle in place cut my finger. I'll use a pliers or protect my fingers with a towel the next time when removing this knob. I had a few hiccups doing this task but am thoroughly pleased with the end result.
Parts Used:
Electronic Clock and Timer Kit
  • Thomas from KNOXVILLE, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
11 of 12 people found this instruction helpful.
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
Light Bulb - 40W
  • Barbara from BELLEVUE, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
14 of 23 people found this instruction helpful.
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Oven lower baking unit element broke.
First turned off the circuit breaker. The two screws holding the element in place were removed. Next the element was pulled out about 3 inches. Wires were disconnected. Old element was removed. Wires were then attached to the new replacement element. The element was then re-attached to back of oven, using the two screws. Circuit breaker turned to on. About 5 minutes. Took longer to change the flashlight batteries!
Parts Used:
Bake Element - 220V 2300W
  • Carol from Germantown, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
Light Bulb - 40W
  • Leo from TWIN FALLS, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
14 of 24 people found this instruction helpful.
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All Instructions for the RK767G*D2
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