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David
December 2, 2019
Door and drawer spring adjustments --- need help.
For model number RF267AABP
Hello David and thanks for writing.
Door alignment or adjustment can be done on all 2001 and newer side-by-side model refrigerators. This is part of the refrigerator installation and is not covered under the warranty. All units are shipped with the doors level.
If the doors are uneven on a Side-by-Side model, use the bottom hinges to align following the below instructions:
Locate the adjusting screws found on the underside of the bottom corner of the refrigerator door.
Using a 5/16” or 7/16” wrench, turn the door adjusting screw to the right to raise the door, to the left to lower it. (A nylon plug, embedded in the threads of the pin, prevents the pin from turning unless a wrench is used.)
After one or two turns of the wrench, open and close the refrigerator door and check the alignment at the top of the doors.
If necessary, please repeat the above steps until the doors are aligned.
We have attached the link to a repair video we think might answer some questions for you. We hope this helps. Please contact us anytime.
https://www.youtube.com/watch?v=UfjmcWA_b2g
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OMG seriously! I stopped into my go-to appliance repair shop to ask about what might be needed to repair the problem with my refrigerator door. They said you will need to replace the Mullion Flap piece. Cost would be $250-300 with part, labor and service. I went on line to see if I could handle the repair process myself. I found a How to
... Read more - U Tube video and turns out I only needed to replace a little spring and pin not the whole Mullion Flap. Went to Parts select, ordered the spring and pin and did the repair myself in about 5 minutes. Shipping was $7 so I ended up paying $13 total.
The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video t
... Read morehe installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.
Went to You Tube and saw video on how to replace broken mullion spring. Ordered part online (more than one in case one broke -very cheap <$3.00 per part). Watched video twice and was able to follow instructions and insert spring correctly. Not difficult if you pay attention to details on how the spring must fit and which end goes wher
... Read moree. The door works perfectly!