Models > RC8720EDB0 > Instructions

RC8720EDB0 Whirlpool Cooktop - Instructions

All installation instructions for RC8720EDB0 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the RC8720EDB0
1-15 of 154
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Stove top element not working due to bad receptacle.

  • Customer: Richard from Carthage NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 85 of 94 people found this instruction helpful
Turned off the power at the breaker box, cut the wires approximately 5 inches from the bad receptacle and removed it after removing one screw. Stripped back the wires about 1/2 inch and attached the new wires with the ceramic wire nuts provided and secured the receptacle back in place with the new screw provided in the kit.
My sister's husband wanted to scrap the whole range but I repaired it with $14.00 worth of parts.
The element is working great now.
Whenever I need appliance parts again I'll use partselect.com.

Burner had one temperature--hot, regardless of setting

  • Customer: James H from Oxford NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 47 of 50 people found this instruction helpful
1. Killed power and removed the regulator's knob, noted the position of the old control.
2. Took off the cover for the center vent and loosened the two screw holding the housing in place--the screws didn't have to come out completely as it is a U-shaped friction hold.
3. Unscrewed the two screws holding the old control switch in place--lifted the housing enough to get at the old switch and carefully pulled it loose--it was a front burner so the control switch was about as far back as it could be but still wasn't that hard to get at.
4. Turned the new switch to orient the wire connectors, then, using a needle-nose pliers, removed each friction connector, one at a time, and fitted them on the new switch (note: one of the wires fitted best if it went under as opposed to around the base of the new switch).
5. Replaced the control back through the housing and screwed it in place, making sure the orientation of the control matched the way it looked originally.
6. Slide the housing back over the two screws and tightened, replace vent.
7. Replaced the knob and turned on the power.

(The above took me about twice as long to write as it did to make the repair and I write professionally but am not a professional electrician.)

Also, I bought a second control switch because, given the age of the unit, I'm sure another one will go. The second one will assure that it won't happen :-).

Hot Burner Light always on

  • Customer: Gregory from Cary NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 34 of 49 people found this instruction helpful
Thermal switch is integral to element and can not be changed, must replace entire element.

Turn off power. Removed front two screws above oven door jamb and lifted the top. Removed the bracket that holds the element against the glass top and removed the element. Moved brackets from old element to new one, aligning to same numerical position and then moved wiring to new element. Slide new element under bracket and reinstalled single screw. Replaced top and screwed down. Turn on power and test .

Burner Control not Functioning

  • Customer: Randall from Mohnton PA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 18 people found this instruction helpful
Simple Repair!
Turn off Power
Remove four screws under panel.
Remove old burner knob.
Drop Burner Panel from range
Remove 5 wire connectors from old burner control
with pliers
Remove 2 screws that held burner control to range
panel
Install new burner control
Rplace two screws to burner control
Replace 5 wire connectors to new burner control
Replace 4 screw under panel
Replace knob to new burner control
Turn on electricity
Made wife happy!

Range element receptacle had shorted out

  • Customer: Daniel from Great Falls VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 12 of 14 people found this instruction helpful
(1) Disassembled range element cartridge unit by removing six machine screws on sides
(2) Removed old element receptacle assembly (note screww attaching the clip to ring was corroded and had to be drilled out and replaced - screw not included), retaining existing element (determined it was good)
(3) Fited up new element receptacle assembly and determined how far the new wires would go, cut the old wires at appropriate point (allowing for wire splice).
(4) Attached new element receptacle assembly using a machine screw I found in my collection
(5) Routed new wires though retaining clips, and spliced into old wires near the cartridge plug (note: be sure to use high temp splice nuts - not supplied in kit)
(6) Installed old element into new receptacle and tested by measuring resistance - element resistance should be about 12 ohms, with all connections to ground reading infinity)
(7) Reassembled cartrige assembly using six machine screws previously removed (note, make sure the part align properly - top inside the bottom)
(8) Put the assembly back on range - worked great!

Dual element burner only stays on high

  • Customer: Sherman from Perry GA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers
  • 8 of 8 people found this instruction helpful
The replacement switch was not exactly as my original and none of the other instructions matched exactly with my unit. So I had to figure it out, but they matched mostly what Micheal from Colliervile wrote. Safety is paramount. Turn off circuit breaker and ensure there is no power to unit with a test light. You don't have to remove the glass top. Open oven door and remove 4 screws at bottom of control panel, then remove two screws on each end while suppoting the panel with one hand. Rest control panel on top of door or hang by wires. Remove two screws to detach switch from panel. I took pictures of the wire placement on old switch and drew a diagram of what color wire went to each terminal. I used the instruction sheet diagram of new switch and marked where each wire color goes. Here is where I put them: DOUBLE BLACK to L1,2; New jumper from P1 to S1; RED to 2: DOUBLE RED to P2; new jumper with small connector from S2 to "element on" indicator lamp (it's longer than and replaces existing jumper); YELLOW to 4a; TAN to 4. The letters in parenthesis on the instruction sheet almost matched up to my old switch so I used them to help with the placement. I didn't have to seperate any compound red wires. Double check wire placement and put it all back together in reverse order.

high blower vibration

  • Customer: Lawrence from Chandler TX
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 8 of 13 people found this instruction helpful
blower wheel was caked with dried grease clumps; replaced blower wheel, urethan foam and 3 motor isolators; blower/fan no longer vibrating cooktop.

The top would not heat,large or small eye.

  • Customer: Calvin from Merced CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 8 of 13 people found this instruction helpful
Removed the bottom cover and replaced the burned contact spade. Cleaned the wires and adjust the contact holder.

Burner was out but the burner coil worked on onother burner

  • Customer: Richard from Orange CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 5 of 5 people found this instruction helpful
Replaced receptacle but it was not the problem. After further inspection I believe that the problem is the switch. The switch is on order now from Part Select.

New Drip Bowls

  • Customer: John from San Antonio TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 8 people found this instruction helpful
I have bought several drip bowls over the years. They all seemed to not fit just right. These are perfect! Thanks!

Filter was starting to come apart from frequent cleaning.

  • Customer: Mary H. from Appleton WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 9 people found this instruction helpful
I removed the center vent and inserted the filter...easy as pie...I went to your website and everything was there in an easy to follow way that even I could understand, my husband was totally impressed that I took care of it on my own....silly man.....it was so easy and delivery was extremely quick....so simple....thank you for making it so!!!!

no contact -burner male to female in unit.

  • Customer: Shalom from Brookfield CT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 6 people found this instruction helpful
the replacement fit well. the burner is ok. if i need to change the female part receiving the prongs, what do i do?
or maybe there's another reason. [as, naturally one must pull it out to clean.]

cook top module would not heat.

  • Customer: Daryl from Olathe KS
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
The contact spades were burned from 10+ years of use and the cook top module was worn. I disassembled the module, taped the top to protect the creamic cook top, sanded the metal and spray painted to restore the original white finish. On the bottom half I replaced one missing pop rivet and cleaned and spray painted the bottom to restore to the original black. When the contact spades arrived, I replaced the contact spades and reassembled the module. It now works and looks like it did when it was new.

We had no control of tempurature on one of the four burners on the electric range cook top

  • Customer: Robert from Marietta GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 5 of 7 people found this instruction helpful
First step is turn the power to the range off. Then I removed the grate covering the down draft vent in the center of the cook top. Inside the vent opening are two screws that secure a panel that holds the four knobs that control temperature settings. Remove these screws. Slide the panel tward the back of the range while lifting it up. This will allow removal of the panel. Remove the knob from the burner control you are replacing. Under the knob are two screws. Remove the screws and let the controller drop out of the cover panel. Take the new switch and carefully remove the wires from the old controller and place them on the new controller in the same position. When the wires have been connected, put the controller back in the control panes and secure it with the two screws. Replace the panel back into the cook top. Tilt the control panel so the front is low and the back is elevted. Engage the lugs protuding out on each side of the control panel opening. Lower the panel back into the opening and secure it with the two remaining screws. Replace the control knob and you are done. You just saved yourself a $125.00 service call. Total cost for the controller $35.00.

burner would only get super hot. could not control temp.

  • Customer: Thomas from Exeter NH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
removed 4 screws holding burner controls. removed wires off old and placed on new burner control. very pleased with quick shippig of part. two days and range was as good as new. excellent company to buy from
All Instructions for the RC8720EDB0
1-15 of 154