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PT970WM1WW General Electric Microwave Oven Combo - Instructions

All Instructions for the PT970WM1WW
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Oven tempeture off by 50 degrees
Sensor is in rear and on top ov oven. What could be a 10" job took 45". My problem was the oven door was diffinately in the way. Also I wear bifocals which makes me tilt head to see nuts. I felt like a contortionist. HINT: remove door and give yourself some room to work.
Parts Used:
Oven Sensor
  • James from CHESTER SPRGS, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Oven not heating quickly.
Removing the oven from the wall to rest on 2 chairs was pretty easy. After that, if I only had to replace the convection heating element at the back of the oven, it would have been a snap.

However, getting access to the main heating element on the bottom of the oven was really difficult. There were no instructions to follow, so one can only look at what is available for similar units online, but my attempts to remove the inner oven shroud on my 14yo wall oven could not be done without major bending.

So, I tried to get to the bottom heating element by removing the bottom of the oven, only to find there to be another layer and another layer, and then insulation that wrapped around the sides below that after taking off the sides.

By the time I finally got to the bottom heating element on my old oven, my patience was gone and I decided the jigsaw puzzle created by this vain effort was not worth putting back together. Better to opt for new technology.

While PartSelect is easy to work with, had I known this project was going to be super difficult, I would never have tried to take the old oven apart. Some engineer needs to be spanked over that design.

Lesson learned on replacing the lower heating element on a wall oven where the unit has to be completely disassembled, don't.

The money spent on freight, fees, and return postage will be chalked up to experience.
Parts Used:
Bake Element - 2100W ELEMENT CONVX Assembly Oven Sensor
  • Wayne from Ray, ND
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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The microwave turntable rotates when the door is open.
This is sometimes described in other repair notes as "microwave 'runs' when door is open."
With power disconnected: Remove the microwave's metal grill surround. Three lower screws accessible with lower oven door open. Two screws accessible at top of microwave door opening with door open.
Remove microwave control panel: Remove two femaleTorx head screws (#27?) that secure the panel, accessible at right side of door opening. The right side of the control panel is secured by plastic tabs fitting into slots in the oven frame. Take good care to note how these tabs disengage from the slots (lift and shift). Tab breakage very possible! Once disengaged, the panel hinges outward and downward and is self-supported. It may be necessary to guide some of the wiring out of the way to fully lower.
There are three door switches, one "monitor" and two "secondary" switches. All switches are housed in a plastic frame, which must be lifted out of position for access, each switch is retained by flexible plastic, breakable-looking hooked fingers. Also note that the electrical connectors have tiny release tabs that must be depressed in order to pull them off of the switches. In my case the topmost switch, one of the "secondary" switches, was clearly bad since there was no "snap" or click when pressing the switch's button. Maybe you can determine which switch is bad before proceeding but I had ordered all three to avoid going through this exercise again any time soon.
Replace switch or switches, place switch carrier back into position and otherwise reverse the disassembly steps.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • DeWitt from Boulder, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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When door opened, microwave would turn on
Removed the outer cover to access the door switches. Turns out there were three switches, but I determined that only two were bad. When the small colored tab on the switch is pushed in it should make a clicking sound. The two bad switches had no resistance and did not make any noise when pressed. Removing the switch is relatively easy, you simply pull it away from a couple small tabs holding them in place. After reconnecting the wire leads, insert back into the holding tabs and install the cover.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Tom from SUN PRAIRIE, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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broken light cover
twisted it in place
Parts Used:
Oven Bulb Lens Cover - Glass
  • Francis from LAKE ELSINORE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Replaced Oven Thermostat Sensor in oven
1) Shut off power to oven
2) Removed oven door using snap down hinges on door
3) Removed 4-phillips head screws holding the oven frame to cabinets
4) Pulled oven out of cabinet and set it on stool in front of opening
5) Remove 2-hex screws holding metal shield covering the electrical wiring on back of oven
6) Unplugged bad thermostat connector
7) Removed the single hex screw holding thermostat inside the oven
8) Pulled the thermostat and lead wire from oven
9) Fed the new thermostat wire into inside back of oven
10) Reverse steps 1-7
Parts Used:
Oven Sensor
  • C Thomas from SAN MARCOS, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Still runs even the door was open
Pulled it from the wall remove the front vent covers removed the control panel remove the door switches by a special screw driver bit which looks a star remove the electrical terminals pressed the plastic clip pulled the switch replaced it with new one then followed initial steps backward
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Erwin from CONROE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Parts Used:
FUSE
  • Ronald from PONCA CITY, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
Parts Used:
Light Bulb - 40W
  • Catherine from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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microwave Quit working but lights worked
llation
Parts Used:
Secondary Door Switch
  • Rick from Muncie, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Erratic oven temp
RE: 2 yr. old GE double wall oven with convection option in upper oven, non-convection in lower oven: baked goods were not browning, were undercooked or burned. Tested both ovens on regular bake setting using 2 oven thermometers. Set ovens for 350. Although after 10 min both ovens beeped "ready", the oven thermometers actually read 200 - then would swing up as high as 500 and as low as 200 during the 20 min test period. Decided to first replace top oven sensor only, just in case it really was a more expensive control panel problem. It was a bit awkward to reach back there with the oven door in the way, but I have long arms! Aimed my flashlight, removed nuts with a socket wrench, pulled out the sensor, popped the clip and the old sensor easily separated from its connection. Snapped on the new sensor, pushed it back in and reset the nuts. Easy. Set the oven for 350 and tested again with 2 oven thermometers for 45 min. Voila! The oven thermometers read exactly 350 when the oven beeped "ready" and it stayed at 350 throughout the entire 45 min retest period with only a 3 degree variation both up and down. What a great improvement! Immediately went online to Parts Select and ordered another sensor for the bottom oven which was having the same problem. Fixed both ovens all for under $30 - and just in time for Christmas cookies! Don't want to know what the repair guy would have charged.......Merry Christmas!
Parts Used:
Oven Sensor
  • Gail from Glen Allen, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
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Light burnt out.
Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.
Parts Used:
Light Bulb - 40W
  • Roscoe G from ROCHESTER, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Followed a GE Video on installation
Followed GE repair video
Parts Used:
Door Gasket
  • Sarah from MONTGOMERY, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Microwave would run but not heat
Removed the control panel, one screw at the top. Removed 2 screws on the door switch holder and removed the door switch. VERY EASY.
Parts Used:
Monitor Door Switch
  • Timothy from MAYSVILLE, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Remove back panel or access sensor, replace sensor and panel
Removed back panel, change out sensor
Parts Used:
Oven Sensor
  • Mike from Glencoe, NM
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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All Instructions for the PT970WM1WW
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