Models > PT970SR2SS

PT970SR2SS General Electric Microwave Oven Combo - Overview

Sections of the PT970SR2SS

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Manuals & Care Guides for PT970SR2SS

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FUSE – Part Number: WB27X10928
FUSE
★★★★★
★★★★★
(19)
PartSelect #: PS1481237
Manufacturer #: WB27X10928
This ceramic microwave fuse is just over an inch in length. It is white in the center, and metal on both ends. This is a 20-amp fuse, and is used to power your microwave. If the touch pad on the micro...
$10.58
  In Stock
Secondary Door Switch – Part Number: WB24X829
Secondary Door Switch
★★★★★
★★★★★
(45)
PartSelect #: PS237421
Manufacturer #: WB24X829
The secondary door switch is a simple on/off mechanism that stops the microwave from operating when the door is open (normally opened). The switch monitors the door latch position, and communicates w...
$45.34
  In Stock
Light Bulb - 40W – Part Number: 40A15
Light Bulb - 40W
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(7)
PartSelect #: PS217532
Manufacturer #: 40A15
This 40-Watt light bulb is sold individually and is a genuine OEM replacement option for your home appliances. It is specially designed to withstand extreme temperatures, so this bulb is compatible wi...
$11.02
  In Stock
Turntable Roller Guide – Part Number: WB06T10012
Turntable Roller Guide
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(16)
PartSelect #: PS952323
Manufacturer #: WB06T10012
This roller is located underneath the glass turntable. With the help of the motor, this roller helps to rotate the glass tray. This part takes the place of the coupling.
$52.11
  In Stock
Monitor Door Switch – Part Number: WB24X830
Monitor Door Switch
★★★★★
★★★★★
(14)
PartSelect #: PS237422
Manufacturer #: WB24X830
Unplug your microwave before attempting this repair. You will need to remove the grill, which is held into place by two screws at the top of the grill (open your microwave door before doing this). Rem...
$37.02
  In Stock
Oven Bulb Lens Cover - Glass – Part Number: WB25T10002
Oven Bulb Lens Cover - Glass
★★★★★
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(8)
PartSelect #: PS237483
Manufacturer #: WB25T10002
This part is the replacement oven bulb lens cover. It is made of glass and is approximately 3 inches in diameter. The lens cover is rigid and protects the oven light bulb from being damaged. The main ...
$11.51
  In Stock
Oven Light Housing – Part Number: WB08T10002
Oven Light Housing
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★★★★★
(11)
PartSelect #: PS230438
Manufacturer #: WB08T10002
The light housing is also known as a lamp holder and is a part for the oven in your range. The function of this piece is to hold the bulb that will light up the inside of your oven. As per the manufac...
$28.94
  In Stock
Meat Probe Thermistor – Part Number: WB20T10024
Meat Probe Thermistor
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★★★★★
(4)
PartSelect #: PS1481046
Manufacturer #: WB20T10024
This probe is used to check the internal temperature of the meat to ensure proper temperature is reached. Also known as a Meat Probe.
$56.73
  In Stock
Screw – Part Number: WH2X930
Screw
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★★★★★
(1)
PartSelect #: PS271689
Manufacturer #: WH2X930
This screw is sold individually.
$12.22
  In Stock
Diode – Part Number: WB27X10597
Diode
★★★★★
★★★★★
(10)
PartSelect #: PS239740
Manufacturer #: WB27X10597
This part allows power to go one way only.
$60.79
  In Stock
Window Pack Assembly – Part Number: WB56T10105
Window Pack Assembly
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(14)
PartSelect #: PS773379
Manufacturer #: WB56T10105
$176.35
  In Stock
Screw – Part Number: WB1M1
Screw
★★★★★
★★★★★
(1)
PartSelect #: PS234320
Manufacturer #: WB1M1
Sold Individually.
$7.76
  In Stock

Questions And Answers for PT970SR2SS

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Kenny
August 13, 2021
Microwave started and ran for a few seconds then quit no function of microwave control panel no clock nothing checked fuse it's ok. Oven control panel works fine
For model number PT970SR2SS
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Hello Kenny, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: the monitor and secondary door switch, microwave control board, control panel assembly, the thermal cut out thermostat, and the fan thermostat. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. For safety reasons, since the microwave capacitor can still store electricity even when the microwave is unplugged, it is usually advised that you discharge the capacitor before any attempt at repair. We have included a link on how to do so. https://www.partselect.com/Microwave+discharge-capacitor+repair.htm Good luck with your repair.

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José
September 7, 2023
PT970SR2SS self clean oven stars by himself, can not input time or any other info
For model number PT970SR2SS
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Hi José, thank you for your inquiry. Based on our understanding of the issue, we would suggest you check the main control board, part number PS3510777, as it is most likely faulty and may need to be replaced. We hope this is helpful!

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Dallas
March 26, 2023
Microwave went out, change the fuse and the display works now, but it will not heat. Thank you.
For model number PT970SR2SS
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Hello Dallas, thank you for your query. To fix the issue, you may need to check the following parts: diode, part number PS239740, secondary door switch, part number PS237421, monitor door switch, part number PS237422, and capacitor, part number PS239187. If this does not solve the problem, then you may need to check the magnetron, part number PS239660. We hope this sorts out your problem!

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Toong
March 30, 2023
Microwave door switches. Your diagram does not match my switch assembly. Which is the upper switch and lower switch? WB24X830 or WB24X829. I started with a turntable that continued running when the door opened (microwave worked). After changing both switches now the turntable spins when the door is closed and the microwave doesn’t heat (run) anymore. All I did was change the switches. Upper Switch was defective.
For model number PT970SR2SS
PartSelect logo
Hi Toong, thank you for the question. According to our research, the upper switch is the monitor door switch, part number PS237422, and the lower switch is the secondary door switch, part number PS237421. You may need to check if you have installed the switches correctly. We hope this is what you are looking for!

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Toong
March 31, 2023
Just for others changing door switches…diagram is not correct (or not clear). There are 3 switches - 1 x WB24X830 and 2 x WB24X829. Upper switch is …829, middle is …830, and lower is …829. Easy to mix up. Change one switch at a time.
For model number PT970SR2SS
PartSelect logo
Hello Toong, Thank you for contacting us. While we receive our parts diagrams directly from the manufacturer, it does mention that there are two of the secondary door switches used and one of the monitor door switch-which is the middle switch. We hope this helps you.

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Common Symptoms of the PT970SR2SS

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No heat
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Won’t turn on
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Doesn’t shut off
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Tray won’t turn
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Touchpad does not respond
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Microwave completely stopped working
Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
FUSE
  • Kim from Cliffside Park, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
953 of 1229 people found this instruction helpful.
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light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up
Noted on partselect.com that someone else with this problem, found it to be secondary door switch. There are three door switches in this model, but online info noted that one of the three might feel "soft" (in my case, one switch clicked in a rather "jiggly" way, the other two were strong decisive clicks.) To access the door switches on this model was the only difficult part. First use a torx bit to remove the two torx screws below the latches inside the microwave. This frees the latching part inside, that holds the door switches, which you will remove after you take off the control panel. The top grill has to come off before you can remove the door panel. Remove the screws above the grill, on the microwave top cover, The grill on this model is covered with a panel that moves out when it vents. After removing the two top screws, the covered grill vent slides left to remove. Be careful, as the sliding tabs are plastic. Wiggle and jiggle it, to slip it off. Below the removed grill, is a small metal grill with one screw in lower center. Remove that screw, and wiggle that out. You'll then see the one screw that holds on the control panel. Remove this screw, and lift the control panel up to remove. Again, go slowly and gently, as the bottom tabs holding the control panel in, are also plastic and easily broken. Lay the control panel on something, (I used the coffee maker) and pull out the wire bundles tucked on the left, that are attached to the latching panel. Wiggle the latching panel gently to lift it up off of it's plastic tabs and pull it out towards you, so you can see the three door switches. Each switch (part number WB24X829) has a little black switch on it. Feel each switch with either your finger, or a screwdriver to see which one doesn't "click" strongly. The weak one is the one you will replace. The door switches are fitted into a tab, and plugged into their wires. Remove the defective switch, pull out the wires, and replace it with the new switch, plugging back the wires, and slipping it back into it's plastic tabs. Then put everything back together in reverse order. The entire job took me fifteen minutes EXCEPT for figuring out how to slide off the upper grill, which I have told you. A repairman would have cost $150, the part was $18. AND, there's a good chance, the other two switches will get "used up" in the next year or so as well, so I'll be ready next time. Thank you, Partselect, why work all day, to make money, only to give it to somebody else, for fifteen minutes of work. All I needed was the knowledge.
Parts Used:
Secondary Door Switch
  • Marla from Arlington, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
311 of 371 people found this instruction helpful.
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Not working as far as heating or cooking
Replaced High Voltage Diode. Very carfully due to the extream danger of a electrical shock.
Parts Used:
Diode
  • Theodore from Medical Lake, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
151 of 360 people found this instruction helpful.
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