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PT970SM1SS General Electric Microwave Oven Combo - Instructions

All Instructions for the PT970SM1SS
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Microwave would run when door was opened, tripped breaker, wouldn't run at times, door opening and close would help/hurt operation
The breaker was tripped but fuse was ok on testing. I kept the fuse for possible future repairs. To access door switches and fuse on this model JVM1850CF001, remove 2 phillips screws at top. Then slide the grill to the left (toward hinges) about 1 cm and it should easily come off forwardly. Remove phillips screw underneath grill attaching the main panel. Lift the panel 1 cm and it will easily come off forwardly - I let it hang by the electrical cords. Now you can see/discharge capacitor(s). Remove 2 star screws inside door to loosen/remove/access door switch frame. 3 switches are held in the frame by plastic tabs - one tab per switch. One is primary and 2 are secondary door switches. I removed each switch one at a time by lifting tab, pulled off the electrical connector and filed the male metal connection on each switch. I replaced the switch with a loose button (loose and didn't click as crisply compared to the other switches) with a new secondary door switch. It was the lower secondary switch. Worked like a charm after that.
Parts Used:
FUSE Secondary Door Switch
  • Mark from FORT COLLINS, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
Parts Used:
FUSE
  • Kip from POWELL, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Oven meat probe broken
This item worked as described. I paid more for this 'oem' probe than the generic 1 because i didn't want to chance it not working as others have reported.
- works great. tested it....snaps in, reads correctly, snaps out.
Parts Used:
Meat Probe Thermistor
  • robert from FAIRFIELD, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Microwave would run but not heat
Removed the control panel, one screw at the top. Removed 2 screws on the door switch holder and removed the door switch. VERY EASY.
Parts Used:
Monitor Door Switch
  • Timothy from MAYSVILLE, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Broke the glass on our oven door due to cold water spilled while it was hot
First of all, there are FOUR panes of glass on the oven door and two different sizes. Make sure you're ordering the right pane. We initially got the wrong one and had to return/reorder.

Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful when putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.

For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.

We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.
Parts Used:
Window Pack Assembly
  • Dagmar from WESTMINSTER, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Followed a GE Video on installation
Followed GE repair video
Parts Used:
Door Gasket
  • Sarah from MONTGOMERY, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Light burnt out.
Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.
Parts Used:
Light Bulb - 40W
  • Roscoe G from ROCHESTER, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Door latch would not allow you to remove food when done cooking
Turned breaker off at panel first. Removed three sheet metal screws holding top control panel with 8mm socket, removed the two 8mm nuts holding the locking mechanism in and one 8 pin plug, replaced with new part. Put back control panel and I was enjoying homemade oatmeal cookies 30 minutes later. We were using a toaster oven for months until I found the part from this site. The GE repair guy wanted $900.00 to fix it. The part was only $165.00 from this site. Thanks folks!
Parts Used:
Door Lock Motor and Switch Assembly
  • STEVAN from LEAVENWORTH, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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broken turntable
replaced it with the new one.
Parts Used:
Turntable Roller Guide
  • PHILIP from GEORGETOWN, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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door gasket was soiled
took out old gasket and inserted new
Parts Used:
Door Gasket
  • Joseph from Murrells Inlet, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
Parts Used:
Meat Probe Thermistor
  • Eric from SOUTHBURY, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Smelling and smoking. Than stop.
I took the cabinet off and saw where the switch had been burnt. So I remove it and order another one from your company. And I put new clips on it with heat shrinks. We might get another 30 years out it, Although I'm 80 years old.
Parts Used:
Secondary Door Switch
  • CHARLES B. from CLARKSVILLE, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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shortage in wiring cause the housing to burn out
Replaced new light housing.
Thanks to you guys for the prompt response
Parts Used:
Oven Light Housing
  • fred from PALM COAST, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Change bulb
Easy
Parts Used:
Light Bulb - 40W
  • Louis from LEAGUE CITY, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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The roller guide broke where it fits over the turning mechanism.
removed the glass turning plate. removed the broken roller guide. replaced with the new one. I am very happy with not only the ease of fixing the problem, but how quickly I got the replacement part. I will use PartSelect again!!! And I will tell my friends.
Parts Used:
Turntable Roller Guide
  • Sheri from Sugar Land, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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All Instructions for the PT970SM1SS
76 - 90 of 131